The Image Does Not Look The Same As The Original; A Line Of Dots Is Always Missing From The Scanned Image; A Line Of Dots Always Appears In The Scanned Image - Epson PERFECTION 1640 SU Reference Manual

The image does not look the same as the
original.
❏ Try different image setting combinations on your scanner
software.
❏ Your software may not have sufficient color matching and
color management features, or these components may not be
installed correctly. See the documentation that comes with
your software and computer.
❏ If you are importing an image file, make sure the file format
is one your software can read. Also, make sure the image
settings of your software are appropriate for the type of image
you want to scan.
A line of dots is always missing from the scanned
image.
❏ Print head malfunction is indicated when a line is missing on
printouts only. See your printer manual.
❏ Scanner sensor malfunction is indicated when a line is
missing on both screen images and printouts. Contact your
dealer.
A line of dots always appears in the scanned
image.
If this happens on both your screen and printout, the paper path
guide of the Automatic Document Feeder or the document table
may be dusty or scratched. Clean the paper path guide or clean
the document table. If the problem still exists the guide may be
scratched and require replacement.
Maintenance and Troubleshooting
6-19