Lexmark MS310 series User Manual page 152

Troubleshooting
Action
Step 2
a
Check if the printer is plugged in and turned on, and if the
printer control panel light sequence matches the light
sequence in the following illustration:
Ready
‑ On
b
Resend the print job.
Do the jobs print?
Step 3
If printer control panel light sequence indicates an error, then clear
the message. For more information on printer control panel error
light sequences, see
page 106.
Note: The printer continues to print after clearing the message.
Do the jobs print?
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
b
Resend the print job.
Do the jobs print?
Step 5
a
Turn off the printer, then wait for about 10 seconds, and then
turn the printer back on.
b
Resend the print job.
Do the jobs print?
"Understanding the printer messages" on
Yes No
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
The problem is Go to step 6.
solved.
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