What Is Secure Virtual Meeting?; Benefits Of Secure Virtual Meeting; User Roles; How Does A Secure Virtual Meeting Work? - SonicWALL SMA 400 Administration Manual

Customer Support for assistance.
This section provides an introduction to the Secure Virtual Meeting feature. This section contains the following topics:
•

What is Secure Virtual Meeting?

•

Benefits of Secure Virtual Meeting

•

How Does a Secure Virtual Meeting Work?

What is Secure Virtual Meeting?
NOTE: Secure Virtual Meeting is being deprecated. For legacy support, call SonicWall
Customer Support for assistance.
Secure Virtual Meeting is a web-based management interface for the SMA 400, SRA 4600, and SMA 500v Virtual Appliance. Secure Virtual Meeting
allows multiple users to view a desktop and interactively participate in a meeting from virtually anywhere with an Internet connection. Secure Virtual
Meeting is similar to the one-to-one desktop sharing provided by Virtual Assist except multiple users can share a desktop.
Benefits of Secure Virtual Meeting
NOTE: Secure Virtual Meeting is being deprecated. For legacy support, call SonicWall
Customer Support for assistance.
Secure Virtual Meeting provides the following benefits:
• Secure connections - 256-bit AES SSL encryption of the data by the SMA/SRA appliance provides a secure environment for the data and assists
in the effort to be compliant with regulations like Sarbanes-Oxley and HIPAA.
• Time and cost savings - Secure Virtual Meeting eliminates the need to visit customer sites and reduces the average time-to-resolution of support
calls.
• Educational tool - Trainers and support staff can use Secure Virtual Meeting to remotely show customers how to use programs and tools.
• Configurable environment with multiple functions - Meeting parameters can be configured for specific meetings, in addition to meeting configurations
that apply to all virtual meetings.
• Meeting functions - Meeting attendees can complete several functions, such as polling meeting attendees, text chatting, and switching who shares
their desktop or controls the meeting.

User Roles

NOTE: Secure Virtual Meeting is being deprecated. For legacy support, call SonicWall
Customer Support for assistance.
Secure Virtual Meeting has several user roles:
• Coordinator (Owner of the meeting) - The Coordinator must be a Secure Mobile Access user on the appliance. The Coordinator schedules, sets
up, and controls the meeting. In addition, the Coordinator has the sole power to promote a Participant to the Assistant.
• Assistant (Coordinator-designated Assistant) - The Coordinator selects an Assistant from the list of available Participants and assigns the Assistant
privileges. When the Coordinator exits the meeting, the Assistant automatically becomes the Coordinator. A meeting can have multiple Assistants,
each with the same or a different set of privileges. An Assistant need not be a user of the SMA/SRA appliance. Possible Assistant privileges are:
• Start/End Meeting
• Set Host
• Open Polling
• Set/Unset View Only
• Invite Participants
• Kick out Participants
• Reschedule Meeting
• Host - The Host is a Participant who shares their desktop with all Participants in the meeting. When a meeting begins, the Host's desktop is shown
to all Participants. The Host can be changed by the Coordinator during the meeting by selecting any available Participant. If a Host is not explicitly
set when the meeting starts, the Coordinator becomes the Host. Only one Participant is designated as the Host at any one time.
Only the Host can control the Host System, unless the Host grants permission when a Participant requests control. The Host can also give control to any
Participant by selecting the Participant from the Meeting Members list. Only one Participant can control the Host System at any one time. When a
Participant takes control of the Host System, he loses control as soon as the Host moves his mouse pointer on the screen. The meeting control permission
state is visible to all Participants while in the lobby.
• Participant (User with credentials to join the meeting) - A Participant must enter a meeting code before they can join a meeting. The code required
to join the meeting is determined by the Coordinator prior to the meeting. After joining a meeting, the Participant can view the shared desktop and
chat with another attendee privately or type a message in the Chat window that is visible to all attendees. A Participant becomes the Assistant if
selected by the Coordinator or by an Assistant who has the required privilege.
• View-only Participant (User with limited meeting capabilities) - The Coordinator can designate any Participant as a View-only Participant. A View-
only Participant cannot be assigned any privileges nor become an Assistant or Host.
Roles are switched before or during a meeting. A Coordinator or Assistant with necessary privileges can change the roles of any Participant during the
meeting. A Participant wishing to become the Host must request permission from the Coordinator.
How Does a Secure Virtual Meeting Work?
NOTE: Secure Virtual Meeting is being deprecated. For legacy support, call SonicWall
Customer Support for assistance.