Troubleshooting - Plantronics 975 User Manual

My earpiece
does not work
with my phone.
My phone did not
locate the earpiece.
I could not enter
my PIN code.
I cannot hear
caller/dial tone.
Make sure the earpiece is fully charged.
Make sure earpiece is paired with the Bluetooth
phone you are trying to use.
See "Pairing Your Earpiece" on page 4.
Turn both your phone and earpiece off and on, and
then repeat the pairing process on page 4.
Turn both your phone and earpiece off and on, and
then repeat the pairing process on page 4.
PIN code, or Passkey, is 0000.
The earpiece is not turned on. Press the call control
button for approximately 2 seconds until you hear a
tone or see the indicator glow blue.
Your earpiece is out of range. Move the earpiece
closer to the Bluetooth phone. See "Range" on
page 10.
Your earpiece battery is drained. Charge your
battery. See "Charging Your Earpiece" on page 1.
The listening volume is too low. Incremental tapping
of the volume button will adjust volume. See
instructions for adjusting the volume in "Earpiece
Controls" on page 8.
Make sure that the eartip fits properly. See
"Adjusting the Fit" on page 6.

troubleshooting

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