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troubleshooting
Audio quality
is poor.
Callers cannot
hear me.
The eartips do not
fit my ear.
My earpiece falls
out of my ear.
My eartip needs to
be cleaned.
14
Make sure that earpiece is sitting correctly in ear with
boom pointing towards corner of mouth.
See "Adjusting the Fit" on page 6.
Your earpiece is out of range. Move the earpiece
closer to the Bluetooth phone. See "Range" on
page 9.
Check that you have not activated the Mute feature.
See "Earpiece Controls" on page 9.
Try a different size eartip. See "Adjusting the Fit" on
page 6.
Make sure that Earpiece is sitting correctly in ear
with boom pointing towards corner of mouth. See
"Adjusting the Fit" on page 6.
Remove the eartip from the earpiece and wash it
in warm soapy water and dry thoroughly. When the
eartip is completely dry, put it back on your earpiece.
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