Schwinn MPower Echelon2 Service Manual page 77

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iv.
In the FILE SYSTEM pull-down menu, choose FAT32. All data on the USB stick will be deleted
and the drive will now use the FAT32 system and should work with the console.
v.
Transfer the newest software onto the newly formatted USB stick for use in updating the
console.
vi.
When the firmware file is loaded on the USB stick, it needs to be renamed "MPowerQ.bin".
NOTE: If updating from V1.1 firmware, do not include the Echelon2ID.txt file with the firm-
ware, as it will reset console IDs that were previously set with V1.1.
Updating the Echelon2 software:
i.
Turn on the console by pressing ON/OFF button, then press and hold AVE/MAX & STAGE but-
tons simultaneously for 5 seconds. This will get you into the Service Mode.
ii.
Press STAGE button until SYSTEM appears on the screen. Then press the LIGHT to enter the
SYSTEM menu.
iii.
Press STAGE button until LOAD FW command appears, then press the LIGHT button.
iv.
INSERT USB command will appear, insert the USB into port at the top of the console.
v.
Press the LIGHT button again and this will activate the loading process. This may take up to
a minute to complete. If it does not finish after one minute, there may be an issue with the
files (location on drive) or the USB. Remove the USB stick, power cycle the console, and try
the update again from step 1. If the update still does not work, there may be an issue with the
USB drive and/or files.
vi.
When uploading the firmware, an error message ("WR ANTID" and "WRID ERR1") will pop up
three times while the firmware is loading. This is ok. It just means that the firmware is looking
for the ID file. After the third attempt to find the file, it bypasses the ID rewriting step and
loads the firmware.
vii.
Once loading is complete. The system will notify it has completed with "LOAD FW COMPLETE"
message.
NOTE: After updating the Echelon2 firmware, please be sure to perform the
tion
Two bikes are displaying the same data on the leaderboard system, why is that?
When syncing MPower™ Echelon2 consoles with external leaderboard systems (e.g. Performance IQ), there have
been some instances of consoles with duplicate IDs. In order for all consoles to pair with the leaderboard, each
must have an unique ID. When consoles have duplicate IDs, they will show on the leaderboard as the same bike.
For example when Bike A's console is synced to the leaderboard, it shows as Bike A. When Bike B's console is
then synced to the leaderboard, it will also show as Bike A on the leaderboard. The chipsets used in this commu-
nication should have a unique ID but an investigation into this issue found some consoles with duplicate IDs.
The solution is to
update the console to the latest firmware
the service menu (see below).
NOTE: All consoles in a given studio should always have the new version of firmware loaded into the consoles
when this issue arises. However, only one of two given consoles displaying duplicate IDs needs to have a new ID
number generated. When updating the firmware in all consoles, each console will need to be repaired with the
leaderboard system.
procedure.
(later than V1.0) then generate a new console ID in
Zeropoint calibra-
Page 77

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