Night Owl XHD Series User Manual page 67

Error
There is no picture on selected
channels/camera picture Is not
being displayed.
The image on the DVR appears,
but does not have sound.
A "whirring" noise is coming
from the system.
The system beeps at startup.
The system beeps during motion
detection.
Chapter 10: Troubleshooting
Possible Causes
Camera cables are loose of have
become disconnected.
Audio cables are loose or have
been disconnected.
Audio channels are disable.
Volume on external speakers
(not included) is low or off.
Fan is active.
Motion detection is enabled, but
the alarm buzzer is activated.
Solutions
1. Check the camera video
cable and connections.
2. Disconnect and reconnect the
cable at the system and at
the camera.
3. Try moving the camera to
another channel or use
another cable.
Check the AUDIO connection to
the DVR.
Left click in Live View to bring
up the Volume control and
ensure that the channel(s) are
not low or muted.
Increase volume on external
speakers (not included).
The noise means the exhaust
fan is working normal.
The beep at startup is normal.
Go to the General Menu >
Alarm, select the channel and
turn Buzzer to OFF.
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