User Configuration; Routing Functions For Incoming Calls - Mitel 430 System Functions And Features

Routing elements
5. 8

User Configuration

Network interfaces Trunk groups
Net-
work
side
1
KT Lines
2
3
4
6
Fig. 69 User configuration in relation to the other routing elements
All the user- and terminal-specific settings are grouped together in the user configura-
tion. This chapter deals with the following topics:
• Routing and identification-specific settings
• Settings for PISN users
5. 8. 1

Routing Functions for Incoming Calls

The incoming routing functions in the user configuration are as follows:
• for terminals, the allocation of the internal user number to one or more physical des-
tinations (terminal interface, terminal selection digit and terminal type)
• for a cordless phone the logical allocation to a user identification stored in the phone
142
Routes
Direct Dialling Plans
7
Key
telephones
Queue with announcement
General bell
Transfer
External remote control
Special destinations (PSTN overflow, voice mail, mobile phone integration,
IP remote management (SRM), modem
Call distribution User groups
elements
1
8
1 3
4 5
6 7
1 8
5
3 9
5
Changeover one or several
switch groups
Outgoing calls
Incoming calls
System functions and features as of R4.1
User configurations
User side
2 3
9
ACD Server
ACD queue
syd-0570/1.2 – R4.1 – 08.2016