Konftel 300IPx User Manual
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K O N F T E L . C O M
The Konftel 300IPx User Guide
E N G L I S H

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Summary of Contents for Konftel 300IPx

  • Page 1 K O N F T E L . C O M The Konftel 300IPx User Guide E N G L I S H...
  • Page 2 It's as close to real sound as you can get. Konftel AB hereby declares that this conference phone is in conformity with all the essen- tial requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 3: Table Of Contents

    ................13 Using the web interface Cutting a line ............14 Checking network addresses ......35 Transferring calls ...........14 Logging in to the Konftel 300IPx ....36 Profiles Managing the phonebook ........ 37 Using a user profile ..........15 Managing the conference guide ....40 Changing the profile name and password ..16...
  • Page 4: Description

    DESCRIPTION GENERAL The Konftel 300IPx is a conference phone for IP telephony offering a host of innovative features: • OmniSound technology with HD audio support. ® • IP telephony for flexible and affordable telephony. • Option of using two accounts simultaneously.
  • Page 5 DESCRIPTION Speaker Microphone Display Keypad LEDs symbol SD memory card port LEDs Flashing blue light Incoming call Steady blue light Call in progress Flashing red light Hold, microphone and speaker turned off Steady red light Mute, microphone turned off Network cable port Expansion micro- phone port AUX port...
  • Page 6: Keypad

    DESCRIPTION KEYPAD Navigation in menus Menu Navigation in menus Display of call list Settings Display of call list No/end/back, OK to confirm Recording Yes/confirm choice Answer/connect call Increase volume During a call: Press to call a new person Decrease volume Hang up/end call Conference Mute...
  • Page 7: Display

    DESCRIPTION DISPLAY On Hook Press to view this screen. Date Time Mobile device connected via Unite Display text (can be changed, see Admin guide) Account name (can be changed) Registered Not registered Off Hook Press to view this screen. Call duration Time Information text (see below) Phone lines (L1–L4)
  • Page 8: Navigation And Selection In Menus

    DESCRIPTION Line menu Press to switch to and from this menu. Line/number/name New line (two lines if two accounts are registered) Option for creating or splitting conference calls Menu Press to switch to and from a menu. Current menu Submenu Marked option –...
  • Page 9 PROFILE 4 RADERA RADERA INSTÄLL- ALLA ALLA NINGAR SPRÅK STATUS STATUS STATUS ENHET KNAPPLJUD RINGSIGNAL EQUALIZER AUX-PORT TIDSFORMAT STANDARD It is simplest to make settings and edit contacts using a PC and the Konftel 300IPx web interface (see page 35).
  • Page 10: Answering And Making Calls

    ANSWERING AND M AKING CALLS ANSWERING CALLS A ring tone will be heard and the blue LEDs start flashing. Press to answer.  The LEDs show a steady blue light. ANSWERING CALLS ON HOLD If a call is made to the conference phone during another call, you will hear a double tone, INCOMING CALL will be displayed on the screen and the blue LEDs start flashing.
  • Page 11: Calling From The Phone Book

    (e.g. web meeting software or Skype ) is running, that the Konftel 300IPx is connected ® via the USB cable to the computer, and that the Konftel 300IPx is selected as the audio device in the computer’s settings. Making VoIP calls Indicate whether you want to connect a call with one user or several users in the ...
  • Page 12: During A Call

    You know the feature is activated if you see a closed padlock in the lower right-hand cor- ner of the display screen when the Konftel 300IPx has a secure connection to the other phone. If the phone or PBX you are calling does not support secure connections, you will...
  • Page 13: Making Multi-Party Calls

     Select the conference group you want to call and press OK to confirm.  The Konftel 300IPx dials all the contacts in the group. The box in front of a person’s name fills as soon as that person answers.
  • Page 14: Managing Phone Lines

    M ANAGING PHONE LINES SELECTING ACCOUNT WHEN DIALLING If you have more than one account registered in your Konftel 300IPx, you can use the line mode to select the account that you want to use for the new call. Making a new call Press ...
  • Page 15: Switching Between Lines During Multi-Party

    M ANAGING PHONE LINES SWITCHING BETWEEN LINES DURING MULTI-PARTY CALLS Talking privately with one individual Press  All lines are put on hold. Alternatively, you can press after opening the line menu or you can select SPLIT  CONFERENCE from the line menu to put the lines on hold. Press ...
  • Page 16: Cutting A Line

    M ANAGING PHONE LINES CUTTING A LINE Individual lines can be cut out of a multi-party call. Press  The line menu is displayed. Mark the line you want to cut, then press  TRANSFERRING CALLS If you wish to transfer a call to another telephone. >...
  • Page 17: Profiles

    PROFILES The Konftel 300IPx gives you the option of using a password to protect contact infor- mation in the phonebook and conference guide. All contacts entered by default can be accessed by all users and cannot be password protected. All contacts entered by Admin are also displayed in default mode.
  • Page 18: Changing The Profile Name And Password

    PROFILES CHANGING THE PROFILE NAME AND PASSWORD Log in to Konftel 300IPx, see pages 35–36.  Select Settings > Basic.  Click on the Edit button under the heading Profiles.  Enter a name and a new PIN code. ...
  • Page 19: Phonebook

    PHONEBOOK The Konftel 300IPx phonebook can hold up to 1000 numbers in each user profile. See page 9 for making calls via the phonebook. Entering text with the keypad Turn to page 4 for information on how to use the keypad to enter text.
  • Page 20: Deleting Contacts

    PHONEBOOK DELETING CONTACTS Select > PHONEBOOK > DELETE CONTACT (2,4).  Mark the contact you want to delete and press OK.  Confirm that you really want to delete the contact by pressing OK or cancel the  deletion of a contact by pressing DELETING ALL CONFERENCE GROUPS Select >...
  • Page 21: External Phonebook (Ldap)

    LDAP service in the Konftel 300IPx. An LDAP database can contain thousands of contacts and the Konftel 300IPx therefore has a search function that dynamically filters the content from the LDAP database, based on the search characters you enter.
  • Page 22: Search And Dial Contact

    Select > EXT. PHONEBOOK (3).  The Konftel 300IPx contacts the database which sends all contacts. The first 50 contacts are displayed in the Konftel 300IPx (with default setting). Enter one or more search characters to filter the list. ...
  • Page 23: Conference Guide

    CONFERENCE GUIDE The conference guide makes it easy to set up calls with as many as five people, including your own phone. The Konftel 300IPx automatically dials all the conference group mem- bers. You can create 20 conference groups in each user profile.
  • Page 24: Displaying Conference Group Participants

    CONFERENCE GUIDE DISPLAYING CONFERENCE GROUP PARTICIPANTS Select > CONF. GUIDE > SEARCH GROUP (4,1).  Mark the group you want and press OK.  The names of the conference group participants are displayed. Press to return to the CONFERENCE GUIDE menu or to exit the menu.
  • Page 25: Deleting All Conference Groups

    CONFERENCE GUIDE DELETING ALL CONFERENCE GROUPS Select > CONF. GUIDE > DELETE ALL (4,5).  Confirm that you really want to delete all groups by pressing OK or cancel the dele-  tion by pressing DISPLAYING CONFERENCE GUIDE STATUS Select >...
  • Page 26: Recording

    It is possible to record a phone conference on an SD (Secure Digital) memory card so you can listen to it later on. It is possible to record a call in progress and use the Konftel 300IPx as a dictaphone. The Konftel 300IPx supports SD and SDHC cards. Recording capacity is 35 hours per GB.
  • Page 27: Listening To A Recording

    RECORDING LISTENING TO A RECORDING You can listen to a recorded phone conference on your Konftel 300IPx or a computer using an SD memory card reader. Recordings are saved in wav format and can be played back on your choice of media player. Listening to recordings on the Konftel 300IPx: Select >...
  • Page 28: Deleting A Recording

    RECORDING DELETING A RECORDING Select v > RECORDING > DELETE FILE (5,3).  Mark the folder you want and press OK.  Mark the recording to be deleted and press OK.  Confirm that you really want to delete the recording by pressing OK again, or cancel ...
  • Page 29: Settings

    The Konftel 300IPx has two groups of settings: Basic and Advanced. You must enter the Admin. PIN code to access the advanced settings. The simplest way to make settings is using a PC and the Konftel 300IPx web interface (see page 35).
  • Page 30 SET TINGS Settings when connecting external equipment (Aux) The Konftel 300IPx can be connected to a wireless headset or an external PA system. An optional PA box is required for PA system connection. > SETTINGS > BASIC > AUX-PORT (6,1,6).
  • Page 31: Advanced Settings

    > SETTINGS > BASIC > DEFAULT.  Confirm that you really want to reset by pressing OK again, or cancel the reset by  pressing ADVANCED SETTINGS Only Admin. is able to make these settings. See “Installation and Administration of Konftel 300IPx”.
  • Page 32: Settings During A Call

    A wireless headset can be used if a person needs to move far away from the conference phone (e.g. during a seminar or presentation). The internal speakers can be turned off temporarily if you wish to use the Konftel 300IPx as a personal telephone with a headset. > HEADSET.
  • Page 33: System

    Confirm that you really want to restart by pressing OK again, or cancel the restart by  pressing Restore to factory settings This option fully restores the Konftel 300IPx to factory settings. All settings are deleted, including PIN codes and registered accounts. Alternatively, a PIN code is required for Admin. Select >...
  • Page 34: Checking Status

    SET TINGS CHECKING STATUS The status menu can be used for troubleshooting. Only the administrator is able to change these settings. See “Installation and Administration of Konftel 300IPx” for an explanation of the settings. Account 1 To check account settings for SIP account 1.
  • Page 35 - NTP SERVER - TIME ZONE Device To check the phone’s serial number and software version. Select > STATUS > DEVICE (8,6).  This shows the status for: - KONFTEL 300IPx (software version and date) - SERIAL NUMBER - MAC ADDRESS...
  • Page 36: Unite

    SET TINGS UNITE The Unite menu in the Konftel 300IPx is used to disconnect and manage paired devices. Devices are paired via Konftel Unite (app for download from the Apple App Store and Google Play) and only when Konftel Unite and Konftel 300IPx are first connected. Pairing instructions are provided via Konftel Unite.
  • Page 37: Using The Web Interface

    For security reasons, recordings can only be managed directly on the Konftel 300IPx. All other settings that can be made directly on the Konftel 300IPx can also be made via the web interface. It is also possible to import and export contacts and conference groups, name user profiles and change PIN codes, which can only be done via the web interface.
  • Page 38: Logging In To The Konftel 300Ipx

    USING THE WEB INTERFACE LOGGING IN TO THE KONFTEL 300IPX Enter the phone’s network address in the web browser address bar.  Select Default or an empty user profile in Profile and enter the PIN code.  The default code is 0000.
  • Page 39: Managing The Phonebook

    USING THE WEB INTERFACE MANAGING THE PHONEBOOK Select Phone Book.  Here, you can add, change and delete contacts. You can also import existing contacts. When you call or are called by a contact who is already in the phonebook, that per- ...
  • Page 40 USING THE WEB INTERFACE Editing contacts Click on the Edit contact button next to the contact you want to change.  Edit the contact and click on Save contact.  Deleting contacts Click on the Erase contact button next to the contact you want to delete. ...
  • Page 41 The name is limited to 15 characters which is the maximum number of characters that  the Konftel 300IPx screen can display Exporting contacts You can export your contacts as a CSV document in order to import them into another phone.
  • Page 42: Managing The Conference Guide

    USING THE WEB INTERFACE MANAGING THE CONFERENCE GUIDE Select Phone Book > Conference guide.  Here, you can add, change and delete conference groups. It is also possible to import groups that you have created. When a call is connected to a contact who is already in the phonebook, that person’s ...
  • Page 43 USING THE WEB INTERFACE Deleting a conference group Click on the Erase group button next to the group you want to delete.  Confirm that you want to delete the group.  You can also delete all groups by pressing the Erase all groups button. ...
  • Page 44: Checking The Call List

    USING THE WEB INTERFACE CHECKING THE CALL LIST Incoming, outgoing and missed calls are displayed in the call list in chronological order. Select Call list > Recent.  Select one of the tabs Incoming, Outgoing or Missed to filter the list. ...
  • Page 45: Basic Settings

    Make a note of the new PIN code and keep it in a safe place.  The administrator is always able to view and change the name and PIN code of the  profile. Select default account The Konftel 300IPx can save settings for two accounts, e.g. a company PBX and a public...
  • Page 46  Settings when connecting external equipment (Auxiliary port) The Konftel 300IPx can be connected to a wireless headset or an external PA system. An optional PA box is required for PA system connection. Select the PA option to enable features for external microphone mixer and PA ...
  • Page 47: Restarting The Konftel 300Ipx

    USING THE WEB INTERFACE Display text The display text appears on the screen when the Konftel 300IPx is on hook. This is also used to identify the Konftel 300IPx when connected with Konftel Unite. Enter the text you want in the text box and click on Save.
  • Page 48: Unite

    USING THE WEB INTERFACE UNITE Select Settings > Unite.  Delete paired devices You can delete all or selected devices that are paired with the Konftel 300IPx on this page.
  • Page 49: Checking Status

    USING THE WEB INTERFACE CHECKING STATUS Although it is not possible to make settings in the Status menu, the information here may be useful when troubleshooting. Select Status.  You can find the phone's serial number, network port address, Bluetooth address and current software version on the Basic tab.
  • Page 50: Use With Konftel Unite

    USE WITH KONF TEL UNITE It is simple to connect the Konftel 300IPx to a mobile phone or tablet on which the Konftel Unite app is installed. The conference phone and your meetings can be managed from the app instead of the phone's keypad. It’s much more personal, direct and intuitive when you're holding the user interface in your hand.
  • Page 51 (This text can be altered. See SCREEN and text settings in the administration manual for the Konftel 300IPx). When you select the Konftel 300IPx that you want to connect, a pairing code will be displayed. Enter the code via the keypad on the conference phone and press OK. Pairing will then start.
  • Page 52 USE WITH KONF TEL UNITE Via the Konftel 300IPx: Select: MENU > UNITE > DELETE DEVICE or DELETE ALL DEVICES.  Via Iphone/Ipad: Select SETTINGS > UNITE > click on the device > FORGET THIS DEVICE.  Via Android: Select SETTINGS > UNITE > click on the setting for the device – select BREAK ...
  • Page 53 2. Shortly before the meeting (5, 10 or 15 minutes depending on your selected setting), a notification is sent to your mobile phone. 3. As soon as you open Konftel Unite, it will start to search for an available Konftel 300IPx and will display the one that is closest.
  • Page 54 USE WITH KONF TEL UNITE MANUALLY STARTING A CALL To start a call that is not scheduled in the calendar when Konftel Unite is already connect- ed to a Konftel 300IPx: • Select a number from your personal, local address book.
  • Page 55 Moderator code: If you usually host conference calls over a bridge service, enter your moderator code here along with the guest code you send out, and then leave the rest to Konftel Unite. Meeting notification: If you want a reminder, you can set how many minutes (5, 10 or 15) before the meeting you are to be notified.
  • Page 56: Using With A Computer

    Connect the computer to the Konftel 300IPx using the USB cable provided. The  Konftel 300IPx indicates on its display screen that the USB mode is enabled when a USB recording or playback has started. If you are in an active VoIP call, USB mode will not be enabled until the call has ended.
  • Page 57: About Ip, Sip, Uri And Ip Telephony

    IP, SIP, URI AND IP TELEPHONY IP stands for Internet Protocol and is the standard protocol for transferring information over the Internet between computers and other devices. The same standard is normally used in local networks too. An IP address is the unique network address that a computer has in the network.
  • Page 58 IP, SIP, URI AND IP TELEPHONY These addresses are designed like email addresses, i.e. name@domain, for example bob@ company.com. A complete URI (Uniform Resource Identifier) is created when the proto- col that is used to communicate with the resource is added to the address. A URI might look like this: sip:bob@company.com.
  • Page 59: Technical Data

    TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot...
  • Page 60 TECHNICAL DATA Audio Technology OmniSound ® Microphone Omni-directional Coverage range Up till 30 m , >10 people Speaker Frequency band 200–7000 Hz, Volume 90 dB SPL 0.5 m Equalizer soft, neutral, bright Environment Temperature: 5°–40°C Relative humidity: 20-80% condensation free Recommended acoustic conditions: Reverberation time: 0.5 S Rt 60 Background noise: 45 dBA...
  • Page 61: Service And Warranty

    SERVICE AND WARRANT Y If anything is wrong with your Konftel unit, please contact the place of purchase. Warranty We give a two-year warranty on our conference telephones. Service Service is offered after the expiration of the warranty. Please contact your reseller and ask for a cost estimate.
  • Page 62 K O N F T E L . C O M Konftel is a leading company and the world’s fastest growing brand within audio conferencing solutions. Since 1988, our mission has been to help people around the world to conduct meetings, regardless of distance. We know from experience that teleconferences are an efficient way to save time and money and contribute to a better environment.

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