Konftel 300IP User Manual
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Konftel 300IP User Manual

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Conference phones for every situation
The Konftel 300IP User Guide
ENGLISH

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Summary of Contents for Konftel 300IP

  • Page 1 Conference phones for every situation The Konftel 300IP User Guide ENGLISH...
  • Page 2 We’re now taking OmniSound to the next level. ® OmniSound 2.0 provides the Konftel 300 with the capability to deliver an even more ® impressive audio quality. Just like OmniSound full duplex, OmniSound 2.0 uses ®...

  • Page 3: Table Of Contents

    Using the web interface Cutting a line ........14 Checking network addresses ....34 Transferring calls ........14 Logging in to the Konftel 300IP ..... 35 Profiles Managing the phonebook ....... 36 Using a user profile ........15 Managing the conference guide ....39 Changing the profile name and password .16...

  • Page 4: Description General

    DescRIPTIon GeneRal The Konftel 300IP is a conference phone for IP telephony offering a host of innovative features: • OmniSound 2.0 audio technology ® • IP telephony for flexible and affordable telephony • Option of using two accounts simultaneously • Conference feature for automatic multi-party dialling.
  • Page 5 DescRIPTIon speaker Microphone Display screen Keypad leDs sD memory card port leDs Flashing blue Incoming call Steady blue light Call in progress Flashing red Hold, microphone and speaker turned off Steady red light Mute, microphone turned network cable port expansion micro- phone port aUX port security lock port...

  • Page 6: Keypad

    DescRIPTIon KeYPaD UP aRRoW MenU, DoWn aRRoW navigation in menus, settings menu navigation in menus, display of call list display of call list no/end/back, yes/confirm choice recording answer/connect new line Increase volume Hang up/end line Decrease volume confeRence Mute automatic dialling of conference groups lIne...

  • Page 7: Display Screen

    DescRIPTIon DIsPlaY scReen on Hook Press to display this screen. Date Time Display text (can be changed) Registered not registered account name (can be changed) off Hook Press to display this screen. call duration Time Information text (see below) Phone lines (l1–l4) line status (see below) secure connection (see page 10) line status:...

  • Page 8: Navigation And Selection In Menus

    DescRIPTIon line menu Press lIne to switch to and from this menu. line/number/name new line (two lines if two accounts are registered) option for creating or splitting conference calls Menu Press MenU to switch to and from a menu. current menu submenu Marked option –...
  • Page 9 TIME LANGUAGE STATUS STATUS STATUS DEVICE KEY TONE RING LEVEL EQUALIZER AUX PORT TIME FORMAT SCREEN TEXT DEFAULT The simplest way to make settings and edit contacts is using a PC and the Konftel 300IP web interface (see page 34).

  • Page 10: Answering And Making Calls Answering Calls

    ansWeRInG anD MaKInG calls ansWeRInG calls A ring tone is heard and the blue LEDs start flashing.  Press to answer. The LEDs show a steady blue light. ansWeRInG calls on HolD If a call is made to the conference phone during another call, you will hear a double tone, INCOMING CALL will be displayed on the screen and the blue LEDs start flashing.

  • Page 11: Calling From The Phonebook

    Use the arrow buttons to mark the name in the phonebook.  Press The number you have selected is dialled. Konftel 300IP also supports an external phonebook in the form of a catalog server (LDAP server). Read more on page 19.

  • Page 12: During A Call

    You know the feature is activated if you see a closed padlock in the lower right-hand corner of the display screen when the Konftel 300IP has a secure connection to the other phone. If the phone or PBX you are calling does not support secure connections,...

  • Page 13: Making Multi-Party Calls

    (conference) button.  Select the conference group you want to call and press oK to confirm. The Konftel 300IP dials all the contacts in the group. The box in front of a person’s name fills as soon as that person answers.

  • Page 14: Managing Phone Lines

    ManaGInG PHone lInes selecTInG accoUnT WHen DIallInG If you have more than one account registered in your Konftel 300IP, you can use the line mode to select the account that you want to use for the new call. Making a new call ...

  • Page 15: Switching Between Lines During Multi-Party Calls

    ManaGInG PHone lInes sWITcHInG beTWeen lInes DURInG MUlTI-PaRTY calls Talking privately with one individual  Press HolD. All lines are put on hold. Alternatively, you can press HolD after opening the line menu or you can select  SPLIT CONFERENCE from the line menu to put the lines on hold. ...

  • Page 16: Cutting A Line

    ManaGInG PHone lInes cUTTInG a lIne Individual lines can be cut out of a multi-party call.  Press lIne. The line menu is displayed.  Mark the line you want to cut and press TRansfeRRInG calls If you wish to transfer a call to another telephone. ...

  • Page 17: Profiles

    PRofIles The Konftel 300IP gives you the option of using a password to protect contact informa- tion in the phonebook and conference guide. All contacts entered by default can be accessed by all users and cannot be password protected. All contacts entered by Admin are also displayed in default mode.

  • Page 18: Changing The Profile Name And Password

    PRofIles cHanGInG THe PRofIle naMe anD PassWoRD  Log in to Konftel 300IP, see pages 34–35.  Select settings > basic.  Click on the edit button under the heading Profiles.  Enter a name and a new PIN code.

  • Page 19: Phonebook

    PHonebooK The Konftel 300IP’s phonebook can hold up to 1000 numbers in each user profile. See page 8 for making calls via the phonebook.  Please turn to page 4 for instructions on using the keypad to enter text. seaRcHInG foR conTacTs The simplest way to search for a contact in the address book is to hold down an alphanumeric button for two seconds (see page 8).

  • Page 20: Deleting Contacts

    PHonebooK DeleTInG conTacTs  Select MenU > PHone booK > eRase conTacT (2,4).  Mark the contact you want to delete and press oK.  Confirm that you really want to delete the contact by pressing oK or cancel the deletion of a contact by pressing c.

  • Page 21: External Phonebook (Ldap)

    The administrator can determine in which database field your search characters will be used, the number of hits that are to be displayed in Konftel 300IP and the infor- mation that is to be displayed (name, company, department, telephone number).

  • Page 22: Search For And Call A Contact

     Select MenU > eXT. PHonebooK (3). Konftel 300IP contacts the database, which sends all the contacts. The first 50 are shown in Konftel 300IP (with standard default settings).  Enter one or more search characters to filter the list.

  • Page 23: Conference Guide

    GUIDe The conference guide makes it easy to set up calls with as many as five people, including your own phone. The Konftel 300IP automatically dials all the contacts in the conference group. You can create 20 conference groups in each user profile.

  • Page 24: Displaying Conference Group Participants

    confeRence GUIDe DIsPlaYInG confeRence GRoUP PaRTIcIPanTs  Select MenU > conf GUIDe > seaRcH GRoUP (4,1).  Mark the group you want and press oK. The names of the conference group participants are displayed.  Press c to return to the CONFERENCE GUIDE menu or MenU to exit the menu. Press oK or to dial the group.

  • Page 25: Deleting A Conference Group

    confeRence GUIDe DeleTInG a confeRence GRoUP  Select MenU > conf GUIDe > eRase GRoUP (4,4).  Mark the group you want to delete and press oK.  Confirm that you really want to delete the group by pressing oK or cancel the dele- tion of a group by pressing c.

  • Page 26: Recording

    It is possible to record a call in progress and use the Konftel 300IP as a dictaphone. A flashing symbol appears on the display screen during recording. A beep is heard every 20 seconds so that other parties in the call know it is being recorded.

  • Page 27: Listening To A Recording

    RecoRDInG lIsTenInG To a RecoRDInG You can listen to a recorded phone conference on your Konftel 300IP or a computer us- ing an SD memory card reader. Recordings are saved in wav format and can be played back on your choice of media player. Listening to recordings on the Konftel 300IP: ...

  • Page 28: Deleting A Recording

    RecoRDInG DeleTInG a RecoRDInG  Select MenU > RecoRDInG > eRase fIle (5,3).  Mark the folder you want and press oK.  Mark the recording to be deleted and press oK.  Confirm that you really want to delete the recording by pressing oK again, or cancel the deletion of a recording by pressing c.

  • Page 29: Settings

    The Konftel 300IP has two groups of settings: Basic and Advanced. You must enter the Admin. PIN code to access the advanced settings. The simplest way to make settings is using a PC and the Konftel 300IP web inter- face (see page 34).
  • Page 30 (aux) The Konftel 300IP can be connected to a wireless headset or an external PA system. An optional PA interface box is required for PA system connection.  Select MenU > seTTInGs > basIc > aUX PoRT (6,1,6).

  • Page 31: Advanced Settings

    The text on the display screen can be changed when the Konftel 300IP is on hook.  Select MenU > seTTInGs > basIc > scReen TeXT (6,1,9).  Delete existing text using c and enter your new text. Press oK to confirm.

  • Page 32: Settings During A Call

    A wireless headset can be used if a person needs to move far away from the conference phone (e.g. during a seminar or presentation). The internal speakers can be turned off temporarily if you wish to use the Konftel 300IP as a personal telephone with a headset.

  • Page 33: System

    Confirm that you really want to restart by pressing oK again, or cancel the restart by pressing c. Restore to factory settings This option fully restores the Konftel 300IP to factory settings. All settings are deleted, including PIN codes and registered accounts. Alternatively, a PIN code is required for Admin.

  • Page 34: Checking Status

    The status menu can be used for troubleshooting. Only the administrator is able to change these settings. See “Installation and Administration of Konftel 300IP” for an explanation of the settings. account 1 To check account settings for SIP account 1.
  • Page 35 - NTP SERVER - TIMEZONE equipment To check the phone’s serial number and software version.  Select MenU > sTaTUs > DeVIce (8,6). This shows the status for: - KONFTEL 300IP (software version and date) - SERIAL NUMBER - MAC ADDRESS...

  • Page 36: Using The Web Interface

    For security reasons, recordings can only be managed directly on the Konftel 300IP. All other settings that can be made directly on the Konftel 30IP can also be made via the web interface. It is also possible to import and export contacts and conference groups, name user profiles and change PIN codes, which can only be done via the web interface.

  • Page 37: Logging In To The Konftel 300Ip

    UsInG THe Web InTeRface loGGInG In To THe KonfTel 300IP  Enter the phone’s network address in the web browser address bar.  Select Default or an empty user profile in Profile and enter the PIN code.  The default code is 0000.

  • Page 38: Managing The Phonebook

    UsInG THe Web InTeRface ManaGInG THe PHonebooK  Select Phone book. Here, you can add, change and delete contacts. You can also import existing contacts.  When you call or are called by a contact who is already in the phonebook, that person’s name is displayed on the screen.
  • Page 39 UsInG THe Web InTeRface editing contacts  Click on the edit contact button after the contact you want to change.  Edit the contact and click on save contact. Deleting contacts  Click on the erase contact button after the contact you want to delete. ...
  • Page 40  Click on Import.  The name is limited to 15 characters, since the Konftel 300IP screen cannot display more than 15 characters. exporting contacts You can export your contacts as a CSV document in order to import them into another phone.

  • Page 41: Managing The Conference Guide

    UsInG THe Web InTeRface ManaGInG THe confeRence GUIDe  Select Phone book > conference guide. Here, you can add, change and delete conference groups. It is also possible to import groups that you have created.  When a call is connected to a contact who is already in the phonebook, that person’s name is displayed on the screen.
  • Page 42 UsInG THe Web InTeRface Deleting a conference group  Click on the erase group button next to the group you want to delete.  Confirm that you want to delete the group.  You can also delete all groups by pressing erase all groups. Importing conference groups You can import conference groups using a comma separated values (CSV) file.

  • Page 43: Checking The Call List

    UsInG THe Web InTeRface cHecKInG THe call lIsT Incoming, outgoing and missed calls are displayed in the call list in chronological order.  Select call list > Recent.  Select one of the tabs Incoming, outgoing or Missed to filter the list.

  • Page 44: Basic Settings

    UsInG THe Web InTeRface basIc seTTInGs The settings only affect the user profile you selected when you logged in.   Select settings > basic.  Select settings > basic. changing PIn code and profile name The PIN code can be changed from the default setting to protect against unauthorised use.
  • Page 45 UsInG THe Web InTeRface select default account The Konftel 300IP can save settings for two accounts, e.g. a company PBX and a public IP telephony service provider. This setting determines which account should be used as default. You can select the account you want to use for a call by pressing lIne before dialling the number.

  • Page 46: Restarting The Konftel 300Ip

    Select soft, neutral or bright under the heading equalizer and click on save. Display text The display text appears on the screen when the Konftel 300IP is on hook.  Enter the text in the text field and click on save.

  • Page 47: Checking Status

    UsInG THe Web InTeRface cHecKInG sTaTUs Although it is not possible to make settings in the Status menu, the information here may be useful when troubleshooting.  Select status. You can find the phone’s serial number, network port address and current software version on the basic tab.

  • Page 48: Ip, Sip, Uri And Ip Telephony

    IP, sIP, URI anD IP TelePHonY IP stands for Internet Protocol and is the standard protocol for transferring information over the Internet between computers and other devices. The same standard is normally used in local networks too. An IP address is the unique network address that a compu- ter has in the network.
  • Page 49 IP, sIP, URI anD IP TelePHonY IP phone’s network address. The address that you use instead is easier to understand, i.e. the phone’s e-address or public address. These addresses are designed like email addresses, i.e. name@domain, for example bob@company.com. A complete URI (Uniform Resource Identifier) is created when the protocol that is used to communicate with the resource is added to the address.

  • Page 50: Faq And Troubleshooting

    How can I upgrade my Konftel 300IP with the latest software version? You need to log in as an administrator to upgrade software in the Konftel 300IP. You can search for the most recent version via the web interface and then install it auto- matically in the Konftel 300IP.

  • Page 51: Optional Accessories

    oPTIonal accessoRIes Item no. Designation 900102080 Expansion microphones (1 pair) extend the voice pickup range to 70 900102083 Travel case 900102084 Wall mounting bracket 900102087 Interface box for connection to external speakers and microphone system (PA system) 900103384 Security lock cable...

  • Page 52: Technical Specifications

    TecHnIcal sPecIfIcaTIons Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot...
  • Page 53 TecHnIcal sPecIfIcaTIons environment Temperature: 5°–40°C Relative humidity: 20-80% condensation free Recommended acoustic conditions: Reverberation period: 0.5 S Rt 60 Background noise: 45 dBA approvals Electrical safety EN 60950-1:2006, ANSI/UL 60950-1-2002, CAN/CSA-C22.2, No. 60950-1-03 EMC/Radio EN 301 489-3 V1.4.1 (2002-08), EN 301 489-1 V1.6.1 (2005-09), FCC Part 15 subpart B EN 300220-1:2000, EN 300220-2:2000...

  • Page 54: Service And Guarantee

    GUaRanTee If anything is wrong with your Konftel unit, please contact the place of purchase. Guarantee We give a two-year guarantee on our conference telephones. service Service is offered after the expiration of the guarantee. Please contact your retailer and ask for a cost estimate.
  • Page 56 Konftel is a leading company within loudspeaker communication and audio technology. We develop and sell products and technology for telephone conferences based on cutting-edge expertise within acoustics and digital signal processing. A key attribute of our products is that all the conference telephones have built-in, high-quality audio technology –...

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