Installing Phoenix - Nokia RH-64 Service Manual

Nokia Customer Care

Installing Phoenix

Before you begin
• Check that a Dongle is attached to the parallel port of your computer.
• Download the installation package (for example, phoenix_service_sw_a15_2004_24_7_55.exe) to your
computer (in C:\TEMP, for instance).
• Close all other programs.
• Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe) and follow the instructions
on the screen.
Note: Administrator rights may be required to be able to install Phoenix depending on the operating
system.
If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program.
Context
If at any point during installation you get this message, Dongle is not found and installation cannot continue:
Possible reasons may be a defective or too old PKD-1 Dongle (a new dongle has a six digit serial number).
Check the COM/parallel ports used first! After correcting the problem the installation can be restarted.
For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help
function, which can be activated while running the program. Press the F1 key or the Help button to activate a
Help file.
Page 3–6
Figure 6 Dongle not found
Company Confidential
Copyright ©2005 Nokia. All Rights Reserved.
RH-64
Phoenix service software
9243363 (Issue 1)