Troubleshooting; Power And Temperature Of Devices - Nintendo wii u Operation Manual

Troubleshooting

This manual covers the topics listed below. Please review the troubleshooting information carefully before
contacting Nintendo Customer Support (see

Power and Temperature of Devices

GamePad Charging and Batteries
TV Display and Audio
Wii U GamePad Display and Touch Screen Response
Controller Operations
· For information on other topics, see the Troubleshooting chapter of the
· For information on the Wii Menu, see the
· Also refer to any documentation for individual software titles or accessories.
Power and Temperature of Devices
Wii U console does not turn on
Is the AC or DC plug of the
AC adapter inserted firmly?
Is the power LED of the
Wii U console lit?
Wii U GamePad does not turn on
Is the battery depleted?
Is the battery correctly inserted?
Important Information booklet).
(below)
(p. 39)
(p. 40)
(p. 42)
Wii Menu Electronic Manual.
Ensure that the plugs are firmly inserted (see
If the power LED does not light up after pressing the POWER Button
on the Wii U console, unplug the AC adapter from the wall socket,
wait two minutes, then plug it back in to the wall socket.
If the power LED is flashing red
Unplug the AC adapter from the wall socket, ensure that it is not
placed somewhere that accumulates heat (e.g. on top of AV
equipment) and that there is at least 10cm of well-ventilated space
around the air intake and air vents. Wait for two minutes, then plug
the AC adapter back in to the wall socket and turn the power on.
If the power LED is flashing blue
Please contact Nintendo Customer Support (see
Information booklet).
Charge the Wii U GamePad
If the battery LED flashes orange during charging, or if the problem
continues even though the Wii U GamePad is already charged, take
the Wii U GamePad Battery out for at least ten seconds. Once replaced,
check to see if it is charged
(p. 41)
Wii U Electronic Manual on the Wii U GamePad.
(p. 11).
(p. 33).
Quick Start Guide).
Important
37