Troubleshooting And Faq's - Zte f160 User Manual

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Troubleshooting and FAQ's

Please check the manual thoroughly before contacting your service provider
Symptom
No incoming ring or
alarm tone
(No) keytones when
pressing keys
How do I extend the
incoming ring time?
A phone number cannot
be dialled
Short messages cannot be
sent or received
MMS messages cannot
be sent or received
How do I switch off
Predictive Text?
I cannot connect to Join
Me
My phone is slow to
respond, handset storage
problems
The battery discharges
quickly
I cannot charge the
phone
How do I enter text in an
SMS?
How do I change the
Ringtone?
The handset switches off
after charging.
The handset switches on
automatically
My phone is not able to
connect to other
19
Solution
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the # key)
Check the key tone settings in the current profile.
This is not a handset setting. Please contact your Service Provider to extend the ringing
time.
Check for network coverage
Check whether any call restrictions are set.
See Text Message Settings and check the SMS centre number is correct. Contact your
service provider for more details.
Your subscription does not include data services. Check with your service provider.
The # key is used to toggle between different modes.
Check: Menu > Configuration tab right to Handset > PC Connection > USB
Uninstall and re-install the CD software. See FAQ's at www.zte.com.cn for more
assistance
Restart your phone every day to refresh the memory
Delete or archive old SMS messages and other content Restore default settings:
Menu > Configuration tab right to Handset > Restore Default > 0000 > Yes
Possible network coverage issue. Check the signal strength. With only 1 or 2 bars, the
battery has to work harder to maintain network contact. Limit multi-media and Bluetooth
usage to save power. The battery may be worn out and needs to be replaced.
Confirm the charger is properly inserted.
Remove the battery, clean the contacts and check it is inserted correctly. The battery may
be worn out and needs to be replaced.
Tip: Charge the phone using the supplied USB cable.
From the phone number field press the down arrow twice to move into the text area. Use
predictive text or abc mode to manually type words.
Edit the current profile and select a new tune from the Audios directory.
The handset is charging in the off state. Press and hold the End key to switch the handset
ON or charge it in the ON state
An alarm or calendar event will switch the handset on automatically.
Turn Bluetooth on. Set visibility to Show. Possible compatibility issues. Manufacturers
incorporate different Bluetooth profiles. Not all functionality is supported.
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