Technical Information And Help; Troubleshooting And Faq's - Zte Rock User Manual

3 Technical Information and Help

3.1

Troubleshooting and FAQ's

Please check the manual thoroughly before contacting your service provider and read
the issues below:
Symptom
Enter PIN
Insert SIM
Enter password or Unlock
Code
(No) key tone when
pressing keys
No incoming ring tone
No alarm tone
A phone number cannot be
dialled
Technical Information and Help
70
Input the correct PIN number as supplied by Rogers. See
section 1.3
Check you have inserted a valid SIM card. See Installing
the SIM Card. Try another card if available.
Enter the unlock code. Default is 0000. See Settings
Security
Check the key tone settings in your current profile. See
section 1.14
Check the ring tone and ringing volume settings in the
profile.
Check the handset is not muted (Long press the # Key)
Check the profile setting (silent) and the alarm ring setting
Check whether any call restrictions are set. See Ad-
vanced Call Settings
Resolution