Using The Smart Diagnosis™ Function - LG fh695bdh6n Owner's Manual

Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the
product malfunctions or fails. Use this function only to
contact the service representative, not during normal
operation.
1
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the cycle selector knob.
2
When instructed to do so by the call centre,
place the mouthpiece of your phone close to the
Power button.
3
Press and hold the Temp. button for three
seconds, while holding the phone mouthpiece to
the icon or Power button.
4
The display is turned off and keep the phone in
place until the tone transmission has finished.
• For best results, do not move the phone while
the tones are being transmitted.
• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
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LG Electronics
service centre
5
Once the tones have stopped, resume your
conversation with the call centre agent, who will
then be able to assist you using the information
transmitted for analysis.
NOTE
• The Smart Diagnosis™ function depends on the
local call quality.
• The communication performance will improve and
you can receive better service if you use the home
phone.
• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.
EN