Sip Trace; Trouble Shooting; Hard Reset To Factory Settings; Fault Codes - Konftel 300IP Installation And Administration

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ChECKINg StAtuS AND LogS

SIP tRACE



Select Status > SIP trace.

The SIP Trace logs the communication between the phone and the SIP PBX and can be

useful for trouble shooting.

The Clear log button erases all content in the log. The Refresh button adds all new

messages sent since the Log tab was chosen.

If you have forgotten the Admin PIN code, the only way to reset it to default is to do a

hard factory reset.



This erases all settings including account information and contacts!



Disconnect the power supply cable. Note that this is the same as the network cable

if the phone uses Power over Ethernet.



Press and hold the MENu button while you connect the cable again (i.e. starts the

Konftel 300IP).



Upgrade to the latest version of the software when the phone has started and redo

the setup of account and other settings (see page 7).

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