Custom Audio Electronics tg2480h User Manual
  1. Manuals
  2. Brands
  3. Custom Audio Electronics Manuals
  4. Printer
  5. tg2480h
  6. User manual

Custom Audio Electronics tg2480h User Manual

Hide thumbs Also See for tg2480h:
Table of Contents

Advertisement

Quick Links

USER MANUAL
TG2480H

Advertisement

Table of Contents
loading

Related Manuals for Custom Audio Electronics tg2480h

Summary of Contents for Custom Audio Electronics tg2480h

  • Page 1 USER MANUAL TG2480H...
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
  • Page 5 MANUAL For details on the commands, refer to the manual with code. 77200000001100...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 2 IDENTIFICATION OF THE MODELS .
  • Page 8 8 SPECIFICATION ............. 77 8.1 ...

  • Page 9: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 11: Identification Of The Models

    2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION TG2480H STD Standard model TG2480H EJC Model with motorized ejector TG2480H TKOUT Model with ticket out sensor...

  • Page 13: Description

    3 DESCRIPTION 3.1 Box contents Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the printer is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service 1.

  • Page 14: Device Components

    3.2 Device components TG2480H STD 1. Paper width adjustment 13. USB port 2. Paper roll holder pin 14. Status LED 3. Low paper sensor 15. Power supply port 4. Lever for paper stock adjustment 16. Serial port 5. Paper roll holder 17.
  • Page 15 TG2480H EJC 1. Paper width adjustment 13. Status LED 2. Paper roll holder pin 14. Power supply port 3. Low paper sensor 15. Serial port 4. Lever for paper stock adjustment 16. FEED key 5. Printing head 17. PRINT key 6.
  • Page 16 TG2480H TKOUT 1. Paper width adjustment 13. USB port 2. Paper roll holder pin 14. Status LED 3. Low paper sensor 15. Power supply port 4. Lever for paper stock adjustment 16. Serial port 5. Paper roll holder 17. Paper in 6.

  • Page 17: Product Label

    3.3 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 18: Key Functions: Power Up

    3.4 Key functions: power up The following igure shows the functions of device’s keys according to the operating condition. POWER UP PRINT FEED PRINT FEED Hold Hold down down printing printing FONT TEST SETUP report PRINT FEED PRINT FEED Hold Fast down push skip the enter the SETUP MODE SETUP mode PRINT FEED PRINT FEED Hold Fast...

  • Page 19: Key Functions: Standby

    3.5 Key functions: standby The following igure shows the functions of device’s keys according to the operating condition. STANDBY PRINT FEED PRINT FEED Fast Fast push push Printing Advance the paper demo ticket (preset length)

  • Page 20: Status Messages

    (PARITY, FRAME ERROR, OVERRUN ERROR) COMMUNICATION STATUS COMMAND NOT RECOGNIZED COMMAND RECEPTION TIME OUT INSPECTION DOOR OPEN PAPER JAM x 10 LOW PAPER GREEN CUTTER ERROR x 11 UNRECOVERABLE ERROR NOTE: (1) : Only for TG2480H STD and TG2480H TKOUT.

  • Page 21: Installation

    4 INSTALLATION 4.1 Fastening TG2480H EJC The device is provided with three ixing holes on the bottom of device (see following igure). To fasten the device on a  panel, use three M3 screws. 126.2 113.2 56.6 NOTE: All the dimensions shown in igure are in millimetres.
  • Page 22 TG2480H STD The device is provided with three ixing holes on the bottom of device (see following igure). To fasten the device on a  panel, use three M3 screws. 126.2 113.2 56.6 WARNING: In order to allow the anti-jamming system to operate properly, the printer must be mounted on a perfectly horizontal plan. 0° NOTE: All the dimensions shown in igure are in millimetres.
  • Page 23 TG2480H TKOUT The device is provided with three ixing holes on the bottom of device (see following igure). To fasten the device on a  panel, use three M3 screws. 126.2 113.2 56.6 WARNING: In order to allow the anti-jamming system to operate properly, the printer must be mounted on a perfectly horizontal plan. 0° NOTE: All the dimensions shown in igure are in millimetres.

  • Page 24: Paper Roll Holder Assembly

    4.2 Paper roll holder assembly The paper roll holder position is adjustable on four different positions: upper position P1, rotated upward P2, rear P3, rotated downward P4. Fix the paper roll holder to the device holes shown in igure according to the desired position by using the two M4x6 ixing  screws supplied.
  • Page 25 ATTENTION: While assembly the paper roll holder check the cable path (low paper sensor) is correct. Incorrect posi- tions of the cable could cause damage on it.

  • Page 26: Collections

    4.3 Collections The following igure shows the possible connections for the device. 24Vdc Power supply cable (included) Power supply serial device USB device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: When the RS232 and USB communication cables are connected to the printer at the same time, communica- tion takes place via the USB port.

  • Page 27: Pinout

    4.4 Pinout POWER SUPPLY Male Molex connector series 5569 vertical (n° 39-30-1020) 1 +24 Vdc 2 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female Molex connector Power supply cable series 5557 (n.39-01-3022) Cable Signal color +24V Black USB INTERFACE Female USB type B connector...

  • Page 28: Serial Interface

    SERIAL INTERFACE Female RJ45 connector 1 n.c. 2 GND 3 TX (out) During transmission, takes the value -VRS232 and +VRS232, depending on data 4 RX (in) During reception, takes the value -VRS232 and +VRS232, depending on data 5 RTS (out) When +VRS232, printer is ready to receive data 6 n.c.

  • Page 29: Driver And Sdk

    4.5 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP Driver for Windows VISTA (32/64bit) Driver for Windows 7 (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 8 (32/64bit) was saved on your PC, then click OK.

  • Page 31: Operation

    5 OPERATION 5.1 Device opening Lift the ejector group by unhooking the magnets on the bottom side and by rotating the group upwards. Widen the unlocking hook for the cutter group.

  • Page 32: Device Closing

    Rotate upwards the cutter group to lift it. 5.2 Device closing Check the presence of paper scraps and remove them (see par.5.3).
  • Page 33 Widen the unlocking hook and close the cutter group. Lower the ejector group and hook the two magnets to the device chassis.

  • Page 34: Adjusting Paper Width

    5.3 Adjusting paper width The device allows the use of paper roll width from 52mm to 80mm. To adjust the width of the paper roll case, rotate the knob as shown in the following igure. NOTE: Properly set the value of the “Paper Width” parameter during the Setup procedure (see chapter 6).

  • Page 35: Adjusting Paper Stock

    5.4 Adjusting paper stock The device allows the move the position of the low paper sensor to adjust the amount of paper on the roll under which report the low paper. Use the lever shown in igure to move the low paper sensor: move the lever up to increase the paper stock, move the lever  down to decrease the paper stock.

  • Page 36: Switch The Device On

    5.5 Switch the device ON IN DC 24V 2.2A 24Vdc Power supply cable (included) EXTERNAL POWER SUPPLY (OPTIONAL) Connect the power supply cable to an external power supply unit and to the device. Use the type of electrical power supply indicated on the label. 24Vdc The green status LED turn on and the device is ready.

  • Page 37: Loading The Paper Roll

    5.6 Loading the paper roll To load the paper proceed as follows. Adjust the paper stock (see previous paragraphs). Inser the paper roll on the pin of the roll holder. Adjust the paper width (see previous paragraphs).
  • Page 38 24Vdc Power supply cable Switch ON the device (see previous paragraphs). Insert the paper into the the input mouth so that it unrolls correctly, as shown in figure. ROOM Wait until the paper is automatically loaded. NOTE: At every change of paper roll, check inside the device and remove any scraps of paper and accumulated dust (see paragraph 7.2).

  • Page 39: Anti-Jamming System

    5.7 Anti-jamming system TG2480H STD, TG2480H TKOUT The withdrawal of the ticket before the end of printing, may damage the printing mechanism or the paper ripping resulting in probable jam. The device is equipped with an anti-jamming system that starts operating when the user tries to pick up the ticket while printing is still in progress.

  • Page 40: Issuing Ticket

    5.8 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in the following images, depend on the settings of the coniguration parameters and com- mands sent to the device. “EJECT” mode (TG2480H STD, TG2480H TKOUT) Paper input Printing head The device starts the ticket printing.
  • Page 41 Cutter Paper output Ticket presented When printing ends, the device cuts the ticket printed and presents a portion of it on the paper mouth Paper output Ticket withdrew The user withdraw the ticket from the paper mouth.
  • Page 42 “EJECT” mode (TG2480H EJC) Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers. The printed portion of ticket is collected in the space between cutter and ejector while the device continues printing.
  • Page 43 Cutter Ejector rollers When printing ends, the device cuts the ticket printed. Ejector rollers Paper output Ticket ejected The device directly ejects the ticket...
  • Page 44 “PRESENT-EJECT” mode (TG2480H EJC) Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers. The printed portion of ticket is collected in the space between cutter and ejector while the device continues printing.
  • Page 45 Cutter Ejector rollers When printing ends, the device cuts the ticket printed. Ejector rollers Paper output Ticket presented The device presents a portion of the ticket printed on the paper mouth.
  • Page 46 The ticket is waiting on the paper mouth for a preset period of time Ejector rollers Paper output Ticket ejected The device directly ejects the ticket...
  • Page 47 “PRESENT” mode (TG2480H EJC) Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers. The printed portion of ticket is collected in the space between cutter and ejector while the device continues printing.
  • Page 48 Cutter Ejector rollers When printing ends, the device cuts the ticket printed. Ejector rollers Paper output Ticket presented The device presents a portion of the ticket printed on the paper mouth.
  • Page 49 Ejector rollers Paper output Ticket withdrew The user withdraw the ticket from the paper mouth NOTE: For further information, refer to the Commands Manual.
  • Page 50 Modalità “EJECT CONTINUOUS PRINTING” (TG2480H EJC) Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers. The printed portion...
  • Page 51 Printing head Ejector rollers Ejector sensor If the printed portion of ticket exceeds length of 35 cm, the device enters in continuous printing mode. Ejector rollers Paper output Ticket ejected The device presents the ticket while it continues printing.
  • Page 52 Cutter Ejector rollers When printing ends, the device cuts the ticket printed. Ejector rollers Paper output Ticket ejected The device directly ejects the ticket...
  • Page 53 Modalità “PRESENT-EJECT CONTINUOUS PRINTING” (TG2480H EJC) Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers. The printed portion...
  • Page 54 Printing head Ejector rollers Ejector sensor If the printed portion of ticket exceeds length of 35 cm, the device enters in continuous printing mode. Ejector rollers Paper output Ticket ejected The device presents the ticket while it continues printing.
  • Page 55 Cutter Ejector rollers When printing ends, the device cuts the ticket printed. The ticket is waiting on the paper mouth for a preset period of time Ejector rollers Paper output Ticket ejected The device directly ejects the ticket.
  • Page 56 Modalità “PRESENT CONTINUOUS PRINTING” (TG2480H EJC) Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers. The printed portion...
  • Page 57 Printing head Ejector rollers Ejector sensor If the printed portion of ticket exceeds length of 35 cm, the device enters in continuous printing mode. Ejector rollers Paper output Ticket ejected The device presents the ticket while it continues printing.
  • Page 58 Cutter Ejector rollers When printing ends, the device cuts the ticket printed. Ejector rollers Paper output Ticket withdrew The user withdraw the ticket from the paper mouth.

  • Page 59: Configuration

    6 CONFIGURATION 6.1 Coniguration mode To enter the coniguration mode and print a setup report with the operating parameters of the device, proceed as follows. PRINT FEED 24Vdc While pressing the FEED key, switch on the device by inserting the power supply cable. TG2480H printer rel 1.00 PRINTER SETUP PRINTER TYPE = TG2480H BOOT LOADER = rel.1.00 BCODE = <code>...

  • Page 60: Setup Report

    6.2 Setup report The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list  and the description of device parameters see the following paragraphs. PRINTER NAME and TG2480H printer rel 1.00 FIRMWARE RELEASE PRINTER SETUP PRINTER TYPE = TG2480H BOOT LOADER = rel.1.00 BCODE = <code> SCODE = <code> HEAD VOLTAGE [V] = 23.57...

  • Page 61: Printer Status

    6.3 Printer status The printer operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model BOOT LOADER boot loader release release of the BCODE irmware module BCODE release of the SCODE irmware module SCODE HEAD VOLTAGE voltage of the head HEAD TEMP temperature of the head CUT COUNTER number of cuts made...

  • Page 62: Printer Parameters

    6.4 Printer parameters This printer allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the printer has been turned off and they are stored in non-volatile memory. BAUD RATE Communication speed of the serial interface: 115200 19200 2400...
  • Page 63 Numerical address code for the univocal identiication of the USB device (in case of more USB ADDRESS N than a USB device connected with the same PC): Printing mode: PRINT MODE = enables printing in normal writing way Normal Reverse = enables printing rotated 180 degrees CODE TABLE [num] Characters table (character code).
  • Page 64 B. MARK ALIGNMENT Management of the paper alignment: Disabled the notch alignment is not performed Enabled Internal = the notch alignment is performed Enabled External the notch alignment is performed NOTE: (1) : The difference between the “Enabled Internal” and “Enabled External” values is reserved for future use: both the values enable the notch alignment.

  • Page 65: Hexadecimal Dump

    6.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 67: Maintenance

    7 MAINTENANCE 7.1 Paper jam TG2480H STD, TG2480H TKOUT Lift the inspection door. Remove any scraps of paper from the front side of the device.
  • Page 68 Open the device (see previous paragraphs). Lift the unlocking lever for the platen roller and remove any scraps of paper from the printing mechanism. Rotate clockwise the platen roller to eject the paper from the rear side of the device.
  • Page 69 TG2480H EJC Open the device (see previous paragraphs). Lift the unlocking lever for the platen roller and remove any scraps of paper from the printing mechanism. Rotate clockwise the platen roller to eject the paper from the rear side of the device.

  • Page 70: Planning Of Cleaning Operations

    7.2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path Use compressed air or tweezers Cutter...

  • Page 71: Cleaning

    7.3 Cleaning For periodic cleaning of the device, see the instructions below Rollers Paper path Disconnect the power supply cable and Disconnect the power supply cable and open the device (see previous paragraphs). open the device (see previous paragraphs). ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes.
  • Page 72 Cutter Case Disconnect the power supply cable and Disconnect the power supply cable open the device (see previous paragraphs). (see previous paragraphs). ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 73 Ejector (TG2480H STD, TG2480H TKOUT) Ejector (TG2480H EJC) Disconnect the power supply cable and Disconnect the power supply cable and lift the inspection door (see previous paragraphs). lift the ejector group (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 74 Sensors (TG2480H STD, TG2480H TKOUT) Disconnect the power supply cable and open the inspection door (see previous paragraphs). ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Alcohol, solvent Clean the low paper sensor by using compressed air.

  • Page 75: Upgrade Irmware

    7.4 Upgrade irmware 9. Select the serial communication port (ex. COM1): WARNING: During communication between PC and Select the system communication port device for the irmware update it is strictly forbidden to  Available port disconnect the communication cable or to remove the COM1 power supply of the devices not to endanger the proper COM2 Firmware rel.: None...
  • Page 76 Update via USB interface 9. Select item USB and then select the USB device among those proposed (e.g. TG2480H): ATTENTION: Only  during  the  irmware  update,  the  connection  be- Select Printer tween PC and device must be direct, without the use <device1>...

  • Page 77: Specification

    8 SPECIFICATION 8.1 Hardware speciications GENERAL Sensors TG2480H STD, Paper presence in input, head temperature, paper jam, TG2480H TKOUT forced withdrawal of the ticket, external low paper (on paper roll holder) Paper presence in input, paper presence in output, TG2480H EJC...
  • Page 78 Recommended types of paper External roll diameter max 90 mm Paper end Not attached to roll core Internal roll core diameter 25 mm Core type Cardboard or plastic Minimum ticket length TG2480H STD, TG2480H TKOUT 87 mm TG2480H EJC 80 mm...
  • Page 79 CUTTER Paper cut Total cut Estimated life 1 000 000 cutter number DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc ±10% (optional external power supply) Medium consumption 2.2 A Typical consumption 0.8 A Stand-by consumption 0.05 A ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000046 (OPTIONAL) Power supply voltage from 100 Vac to 240 Vac Frequency...

  • Page 80: Character Speciications

    Lines / sec Characters (L x H mm)-Normal 2.2 x 3 1.7 x 3 1.2 x 3 NOTE: Theoretical values. 8.3 Device dimensions Length TG2480H STD 271.5 mm TG2480H EJC 260.2 mm TG2480H TKOUT 255.4 mm Height 102 mm Width 130.2 mm...
  • Page 81 TG2480H STD 40.2 171.5 143.3 34.1 65.5...
  • Page 82 TG2480H EJC 45.3 1.8 exit ticket 171.5 143.3 34.1 65.5...
  • Page 83 TG2480H TKOUT 50.7 171.5 143.3 34.1 65.5...

  • Page 84: Power Supply Dimensions Cod.963Ge020000046 (Optional)

    8.4 Power supply dimensions cod.963GE020000046 (optional) Length 127 mm Height 35,5 mm Width 56 mm NOTE: All the dimensions shown in following igures are in millimetres AC INLET +24V DC OUTPUT WIRE 146.2 ± 0.5...

  • Page 85: Paper Speciication

    8.5 Paper speciication The following image shows an example of black mark placement on the non-thermal side of paper. 10.5 PAPER WIDTH = 80 NOTE: All the dimensions shown in following igures are in millimetres.

  • Page 86: Character Sets

    8.6 Character sets The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be accessed through programming or control characters. Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865, PC858, PC866, VISCII, U.D.P. PC437 CODE TABLE (Usa, Standard Europe) “...
  • Page 87 PC850 CODE TABLE (Multilingual) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 88 PC860 CODE TABLE (Portuguese) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 89 PC863 CODE TABLE (Canadian, French) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 90 PC865 CODE TABLE (Nordic) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 91 PC858 CODE TABLE (Euro symbol) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 92 PC866 CODE TABLE (Cyrillic) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 93 VISCII CODE TABLE (Vietnamense standard code) Ẳ Ẵ Ẫ NUL SOH ETX EOT BEL BS Char 0000 0001 0002 0003 0004 0005 0006 0007 0008 0009 000A 000B 000C 000D 000E 000F Ỷ Ỹ Ỵ DLE DC1 DC2 DC3 NAK SYN ETB CAN SUB ESC Char 0010...

  • Page 95: Consumables

    9 CONSUMABLES The following table shows the list of available consumables for device: DESCRIPTION CODE 67300000000406 THERMAL PAPER ROLL width = 80mm Ø external = 90mm Ø core = 25mm...

  • Page 97: Accessories

    10 ACCESSORIES The following table shows the list of available accessories for device: DESCRIPTION CODE 963GE020000046 POWER SUPPLY (for technical speciications, see paragraph 8.1) 26900000000005 ADAPTER CABLE FOR POWER SUPPLY (see paragraph 10.1) 26500000000356 USB CABLE TYPE A-B Length = 1.8 m 26500000000311 SERIAL CABLE RJ-DB9F Length = 1.5 m...

  • Page 98: Adapter Cable For Power Supplys

    10.1 Adapter cable for power supplys For the device is available an adapter cable (cod. 26900000000005) supplied as an accessory, for connecting the device to the external power supply unit (cod. 963GE020000046 - optional). Assembly instructions Connect the adapter cable to the power supply unit as follows: 24Vdc...

  • Page 99: Alignment

    11 ALIGNMENT The device is provided with a sensor for the use of alignment notch in order to handle rolls of tickets with pre-printed ields  and a ixed length. The alignment sensor is a “relection” sensor: this kind of sensor emits a band of light and detects the quantity of light re- lected to it. The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering  that the light is relected by the white paper and absorbed by the black mark.  To ensure the correct alignment, you must enable the “B. Mark alignment” parameter during the Setup procedure (see chapter 6). The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the alignment.

  • Page 100: Calibration

    11.1 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “B. Mark alignment” parameter is set to a value other than “Disabled”...
  • Page 101 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics  (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “B. mark threshold”...

  • Page 102: Alignment Parameters

    11.2 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “B. Mark distance”. Referring to the front of the b. mark, the value of “B. Mark distance” varies from 0mm minimum and 12.9mm maximum. If the “B. Mark distance” value is set to 0, the alignment point is set at the beginning of the notch. Alignment Alignment point...
  • Page 103 The following igure shows a section of the device with the paper path and the distances between the alignment sensor,  the printing head and the cutter (cutting line), where A = distance between the alignment sensor and the printing line = 12 mm B = distance between the printing line and the cutting line = 12.5mm CUSTOM/POS emulation To deine the alignment point you need to set the device parameters that compose the numerical value of the “B. Mark  distance”...

  • Page 104: Printing Area

    11.3 Printing area In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next alignment), it is important to well calibrate the length of the printing area of ticket according to the inter-notch distance. The following igure shows an example of tickets with “B. mark distance” set to 0: Cutting Cutting...

  • Page 105: Technical Service

    Write down the data printed support@custom.it on the product label (see paragraph 1.3) (worldwide) support@customamerica.com (specific for North/South American customers) TG2480H printer rel 1.00 PRINTER SETUP Send an e-mail to the Technical Service, with the data collected PRINTER TYPE = TG2480H BOOT LOADER = rel.1.00...
  • Page 108 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

Table of Contents