Using Five Invalid Passwords - Western Digital MY PASSPORT SSD User Manual

b. Otherwise, you can run Drive Utilities from the Windows Start menu by
clicking
Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities
or
Start > All Programs > WD Apps > WD Drive Utilities
2. If you have more than one supported drive connected to your computer, select
the one that you want to erase.
3. On the WD Drive Utilities screen, click
dialog.
4. On the drive erase dialog:
a. If you want to change the volume name, type over the name in the Volume
Name box.
b. Read the explanation of the loss of data if you erase your drive. If you want to
save any of the data that is on the drive, back it up to another device before
continuing with the drive erase.
c. Click the
I understand...
activate the Erase Drive button.
d. Click
Erase Drive
Go to http:/ /support.wdc.com
information about downloading and restoring the WD software on your
My Passport SSD drive.
Erasing your drive also removes your password. If you used a password to protect
Note:
your drive, you will need to re-create it after restoring the WD software. (See
Password Protecting the

Using Five Invalid Passwords

When you have forgotten or lost your password, you can erase the drive by entering five
invalid passwords on the Unlock Drive dialog. See:
▪ With the WD Security or WD Drive Utilities Software
▪ With the WD Drive Unlock Utility
1. On the Unlock Drive dialog, make five attempts to unlock the drive by:
a. Typing a password in the Password box.
b. Clicking Unlock Drive.
2. Entering the fifth invalid password displays a too many password attempts
dialog, depending on the application you used to open the Unlock Drive dialog:
▪ Using the WD Security or WD Drive Utilities software
▪ Using the WD Drive Unlock utility
3. To erase your drive:
a. If you are using the WD Security or WD Drive Utilities software and you want
to change the volume name, type over the name in the Volume Name box.
b. Read the explanation about erasing all of the data on the drive and select the
I understand check box to indicate that you accept the risk and activate the
Erase Drive button.
c. Click Erase Drive.
Go to http:/ /support.wdc.com
information about downloading and restoring the WD software on your drive.
My Passport SSD
User Manual
Drive Erase
check box to signify that you accept the risk and
.
and see Knowledge Base answer ID 7 for
Drive.)
and see Knowledge Base answer ID 7 for
Managing and Customizing the Drive
.
to display the drive erase
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