Using Five Invalid Passwords; Registering The Drive - Western Digital my passport User Manual

Go to http:/ /support.wdc.com
information about downloading and restoring the WD software on your My
Passport drive.
Erasing your drive also removes your password. If you used a password to protect
Note:
your drive, you will need to re-create it after restoring the WD software. (See
Password Protecting the

Using Five Invalid Passwords

When you have forgotten or lost your password, you can erase the drive by entering five
invalid passwords on the Unlock Drive dialog. See:
▪ With the WD Security or WD Drive Utilities Software
▪ With the WD Drive Unlock Utility
1. On the Unlock Drive dialog, make five attempts to unlock the drive by:
a. Typing a password in the Password box.
b. Clicking Unlock Drive.
2. Entering the fifth invalid password displays a too many password attempts
dialog, depending on the application you used to open the Unlock Drive dialog:
▪ Using the WD Security or WD Drive Utilities software
▪ Using the WD Drive Unlock utility
3. To erase your drive:
a. If you are using the WD Security or WD Drive Utilities software and you want
to change the volume name, type over the name in the Volume Name box.
b. Read the explanation about erasing all of the data on the drive and select the
I understand check box to indicate that you accept the risk and activate the
Erase Drive button.
c. Click Erase Drive.
Go to http:/ /support.wdc.com
information about downloading and restoring the WD software on your drive.
Erasing your drive also removes your password. If you still want to use a password
Note:
to protect your drive, you will need to re-create it after restoring the WD software.
(See

Registering the Drive

The My Passport for Mac software uses your computer's Internet connection to register your
drive. Registering the drive provides free technical support during the warranty period and
keeps you up-to-date on the latest WD products.
1. Make sure that your computer is connected to the Internet.
2. Click
Go > Applications > WD Drive Utilities
Diagnose dialog.
3. If you have more than one supported drive connected to your computer, select
the one that you want to register.
4. Click About > Register to display the Register Your Device screen.
5. On the Register Your Device screen:
a. Type your first name in the First name box.
My Passport for Mac
User Manual
and see Knowledge Base answer ID 7 for
Drive.)
and see Knowledge Base answer ID 7 for
Password Protecting the Drive.)
to display the WD Drive Utilities screen,
Managing and Customizing the Drive
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