Troubleshooting - Magnavox 27MT5005D, 27MT6005D, 32MT5015D, 32MT6015D User Manual

Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself.
If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centers
for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.
SYMPTOMS
Hookup Can't get external
audio equipment
to work with TV.
Installation Can't get the AV
channels on the TV
screen.
Installation TV Displays
Wrong
Channel or No
Channels Above
13
Installation Channel numbers
do not follow the
channel number
of the
programs.
Installation Auto programing is
taking too long.
Error messages
Settings
appear on the
screen of TV:
No Signal
No Program
Audio Only
Sound Disturbing sound
(such as buzzing,
clicking, cracking,
humming, whistling,
etc).
Sound Sound is not in
Stereo.
General No power to the
TV
TROUBLESHOOTING TIPS
SUGGESTED STEPS TO TAKE
1. SPDIF output audio only in digital mode and the audio equipment used must have the decoder.
2. Monitor Out Audio LR output audio for both analog and digital programs
Press the AV button on the remote control repeatedly to select the desired AV channels. Note:
SVHS can only be selected if a S-VHS device is connected and powered on.
Go to TUNER MODE in the television menu and select the correct signal source, then perform the
automatic installation again. (Refer to page 11).
Go to TUNER MODE in the television menu and select the correct signal source, then perform the
automatic installation again. (Refer to page 11).
Auto programing may take 20 to 40 minutes depending on the number of channels that are available.
Check that the antenna / cable is connected properly and that you have selected the correct
tuner mode (refer to page 11).
There could be temporarily no transmission on the selected channel. You may like to add these
channels to the Weak Dig Sig. list. (refer to page 15). When transmission is resumed or when
available, your TV will receive it.
The current channel has only audio transmission.
It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)
from a distance less than 2 meters (6 feet) with the television sound muted.
If problem occurs on one channel, you may have a signal problem. Please contact the cable provider
or local broadcaster regarding the specifi c channel.
This could be due to any of the following reasons:
1. Not all transmitted broadcasts by the cable or broadcast stations are in STEREO. Try checking
with several major network stations to be sure that the station you selected is in STEREO.
2. When SAP is turned ON, the sound mode is automatically set to MONO.
3. Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 19).
4. When using an AV input, the television will not display STEREO even though it is producing
stereo sound.
Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert
the plug into your wall outlet. Power On the TV again.
Plug the power cord directly to the wall socket and not via an extension cord.
If you need to use an extension cord, check that the fuse on the AC power strip is not blown.
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