Viewing Status Messages; Viewing Network Statistics - Cisco 7960G Administrator's Manual

Chapter 5 Monitoring Cisco SIP IP Phones

Viewing Status Messages

You can view status messages that you can use to diagnose network problems.
Procedure
Step 1 Select Settings > Status > Status Messages. The Status Messages menu displays.
Step 2 View information as needed.
Select Exit.
Step 3

Viewing Network Statistics

You can view statistics about the phone and network performance.
Procedure
Select Settings > Status > Network Statistics. The Network Statistics menu displays.
Step 1
View the following information as needed:
Step 2
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Rcv—Number of packets received by the phone, not through the switch.
Xmit—Number of packets sent by the phone, not through the switch.
REr—Number of packets received by the phone that contained errors.
BCast—Number of broadcast packets received by the phone.
Phone State Message—TCP messages that indicate the state of the phone. The following are
possible messages:
Phone Initialized—TCP connection has not gone down since the phone was powered on.
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Phone Closed TCP—TCP connection was closed by the phone.
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TCP Timeout—TCP connection was closed because of a retry timeout.
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Error Code—Error messages that indicate unusual reasons for which the TCP connection was
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closed.
Elapsed Time—Length of time (in days, hours, minutes, and seconds) since the last power cycle.
Port 0 Full, 100—Indication that the network is in a linked state and has autonegotiated a full-duplex
100-Mbps connection.
Port 0 Half, 100—Indication that the network is in a linked state and has autonegotiated a
half-duplex 100-Mbps connection.
Port 0 Full, 10—Indicates that the network is in a linked state and has autonegotiated a full-duplex
10-Mbps connection.
Port 0 Half, 10—Indication that the network is in a linked state and has autonegotiated a half-duplex
10-Mbps connection.
Port 1 Full, 100—Indication that the network is in a linked state and has autonegotiated a full-duplex
100-Mbps connection.
How to Use the Phone Menus to Access Status Information
Cisco SIP IP Phone Administrator Guide, Release 6.x and 7.x
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