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I
: C
S
NTRODUCTION
USTOMER
ERVICE
Customer Service
Our Goal
At Vari-Lite, we are committed to providing you the highest quality in customer service. Our
comprehensive resources are available to help your business succeed and ensure you get the full
benefit of being a Vari-Lite customer. Whether your needs are telephone troubleshooting assistance,
product training or technical service, our full-time staff of experienced professionals are on-hand to
provide support.
How to Obtain Support or Reach Us
For assistance in your area, call the dealer from which your product(s) was purchased.
or
Contact an Authorized Service Center.
or
Contact the Vari-Lite Customer Service Department, 9am - 6pm CST Monday through Friday, at the
following:
Phone: 1-877-VARI-LITE (1-877-827-4548) or 1-214-647-7880
E-mail:
customerservice@genlytecontrols.com
Additional Resources
For additional resources and documentation, please visit our website at:
www.vari-lite.com
and follow
the Support link.
02.96 86.001 0 A
3
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Table of Contents
Troubleshooting
