Usb Device Problems - ZyXEL Communications armor z2 NT8700-ROG User Manual

• Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas
upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the
antennas in different directions and check which provides the strongest signal to the wireless
clients.

16.7 USB Device Problems

I cannot access or see a USB device that is connected to the NBG6817.
Disconnect the problematic USB device, then reconnect it to the NBG6817.
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Ensure that the USB device has power.
2
Check your cable connections.
3
Restart the NBG6817 by disconnecting the power and then reconnecting it.
4
If the USB device requires a special driver, install the driver from the installation disc that came
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with the device. After driver installation, reconnect the USB device to the NBG6817 and try to
connect to it again with your computer.
If the problem persists, contact your vendor.
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What kind of USB devices do the NBG6817 support?
It is strongly recommended to use version 2.0 or higher USB storage devices (such as NTFS or
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FAT32 file system, USB hard drives) and/or USB devices. Other USB products are not guaranteed to
function properly with the NBG6817.
The NBG6817 do not support 3G/4G USB dongles.
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Chapter 16 Troubleshooting
NBG6817 User's Guide
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