Troubleshooting - Philips AZ1837 User Manual

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Troubleshooting

Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following points before
requesting service. If the problem remains unsolved, go to the Philips web site (www.
Philips.com/support). When you contact Philips, ensure that the apparatus is nearby and
the model number and serial number are available.
No power
•
Ensure that the Mains cord is connected securely.
•
Ensure that there is power at the AC Mains.
•
Ensure that the batteries are inserted correctly.
No sound
• Adjust the volume.
• Ensure that the track played is of a compatible format.
Display does not function properly, or No reaction to operation of any of the
controls.
•
Disconnect the AC power cord and then reconnect it after a few seconds.
Cannot play disc
• Ensure that the disc label is inserted with the printed side facing up.
• Wipe the disc with fibre cleaning cloth from the centre to the edge in a
straight line.
• This disc may be defective. Play another disc.
• Ensure that the CD is a finalised CD/CD-R/CD-RW.
• Ensure that the laser lens is clean.
• Ensure that the CD is not encoded with copyright protection technologies.
The CD skips tracks
• Ensure that the CD is not damaged or dirty.
• Ensure that program/shuffle mode is deactivated.
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