Canon MF247dw User Manual page 571

● Check whether SMTP is running on the network correctly.
● Check whether the machine is properly installed and correctly connected to the network.
Installation/Settings Problems(P. 567)
When communicating with the SMTP server, an error returned from the server.
● Check whether the SMTP server is set correctly.
A destination is not set correctly.
● Check whether the destination is set correctly.
When storing a scanned document into the shared folder, an error occurred from the folder.
● Check whether the shared folder and the computer that has the shared folder are running correctly.
The incorrect folder name or password was specified when storing to the shared folder.
● Check the destination settings.
#802
The SMTP/POP3 server name is not set correctly.
● Set the SMTP/POP3 server name correctly.
Configuring Basic E-Mail Settings(P. 359)
Configuring E-Mail Communication Settings(P. 363)
#804
No access privileges to access the shared folder are granted.
● Grant the sending user (user name registered to the destination) a privilege for writing to the save
location folder. For details, contact your network administrator.
The incorrect folder name was specified when storing to the shared folder.
● Check the destination settings.
#806
When storing data to a shared folder, an incorrect user name or password was specified.
● The same user name and password as those registered in a shared folder must be registered in the
Address Book.
Setting a Shared Folder as a Save Location(P. 368)
Registering Address Book from Remote UI(P. 467)
When sending an e-mail, an incorrect destination was specified.
● Enter the correct e-mail address, and send the message again. If the destination that was registered in the
Address Book was used, check whether the e-mail address is correct.
Registering in the Address Book(P. 60)
Troubleshooting
563