Warranty And Support; Warranty Exclusions - Philips FlexCare Platinum Connected Directions For Use Manual

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Warranty and support

WARRANTY EXCLUSIONS

4 Insert the screwdriver under the circuit board,
next to the battery connections, and twist to
break the connections. Remove the circuit board
and pry the battery from the plastic carrier.
The rechargeable battery can now be
recycled and the rest of the product discarded
appropriately.
Philips warrants its products for two years after the
date of purchase. Defects due to faulty materials
and workmanship will be repaired or replaced at
Philips' expense provided that convincing proof
of purchase in the qualifying period is provided.
Philips recommends use of genuine Sonicare
brush heads for optimal performance. Use of
other brush heads may damage your Sonicare
toothbrush and limit your warranty protection.
Contact our Consumer Care Center at
1-800-682-7664 (North America), outside
North America contact your local Philips Consumer
Care Center. Internet information: www.sonicare.com
(North America) or www.philips.com/support
(outside North America).
What is not covered under warranty:
-
Brush heads.
-
Damage caused by use of unauthorized
replacement parts or unauthorized brush heads.
-
Damage caused by misuse, abuse, neglect,
alterations or unauthorized repair.
-
Normal wear and tear, including chips,
scratches, abrasions, discoloration or fading.
-
UV light bulb.
23
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