Cannot Detect - Brother MFC-J2730DW User Manual

Error Message
BT Call Sign On

Cannot Detect

Cannot Detect Ink
Volume
Comm.Error
Connection Error
Connection Failed
Cause
printer driver, you can use the machine
as a monochrome printer.
• Copying
If the paper type is set to Plain
Paper you can make copies in
monochrome.
• Faxing
If the paper type is set to Plain
Paper, the machine will receive and
print the faxes in monochrome.
BT Call Sign is set to On. You cannot
change the Receive Mode from Manual to
another mode.
You installed a new ink cartridge too
quickly and the machine did not detect it.
An ink cartridge is not installed correctly.
A used ink cartridge was reinstalled.
If you are using non Brother Original ink,
the machine may not detect the ink
cartridge.
The ink cartridge must be replaced.
The new ink cartridge has an air bubble.
The wrong Brother model ink cartridge
was installed.
If you are using non Brother Original ink,
the machine may not detect the ink
volume.
Poor telephone line quality caused a
communication error.
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
The Brother machine and your mobile
device cannot communicate during the
Wi-Fi Direct network configuration.
Action
Set BT Call Sign to Off.
See Related Information: Enable the
Machine to Work with BT Call Sign (with
Your External Telephone only).
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
Remove the used ink cartridge and install
a new one.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
Replace the cartridge with a Brother
Original ink cartridge.
Slowly turn the ink cartridge so that the
ink supply port is pointing downwards,
and then reinstall the cartridge.
Check the model numbers of the ink
cartridges and install the correct ink
cartridges.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
Send the fax again or connect the
machine to another telephone line. If the
problem continues, contact the telephone
company and ask them to check your
telephone line.
Make sure there are no other devices
trying to connect to the Wi-Fi Direct
network, and then try to configure the Wi-
Fi Direct settings again.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are using the PIN Method of
WPS, make sure you have entered the
correct PIN.
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