Brother MFC-J2330DW Online User's Manual
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Online User's Guide
MFC-J2330DW
MFC-J2730DW
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
© 2017 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother MFC-J2330DW

  • Page 1 Online User's Guide MFC-J2330DW MFC-J2730DW !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. © 2017 Brother Industries, Ltd. All rights reserved.
  • Page 2: Table Of Contents

    Set the Ready Screen ..........................24 Set the Default Screen of the Copy and Scan Mode................25 Access Brother Utilities (Windows) ......................26 Uninstall the Brother Software and Drivers (Windows) ..............27 Paper Handling............................ 28 Load Paper..............................29 Load Paper in Paper Tray #1 / Paper Tray #2..................30 Load Paper in the Multi-purpose Tray (MP Tray) ................
  • Page 3 Print Photos Directly from a USB Flash Drive .................. 115 Scan..............................128 Scan Using the Scan Button on Your Brother Machine ................129 Scan Photos and Graphics....................... 130 Save Scanned Data to a Folder as a PDF File ................133 Save Scanned Data to a USB Flash Drive..................
  • Page 4 Network Management Software and Utilities ..................... 387 Learn about Network Management Software and Utilities ............... 388 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........389 Before Configuring Your Brother Machine for a Wireless Network........... 390 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
  • Page 5 Upload a Document from an External Memory Device Using Brother Web Connect ...... 511 Download and Print Documents Using Brother Web Connect ............513 Download and Save a Document to an External Memory Device Using Brother Web Connect ..516 FaxForward to Cloud or E-mail ......................518 AirPrint ...............................
  • Page 6 Change the Operation Mode in ControlCenter4 (Windows) ............542 Scan Using ControlCenter4 Home Mode (Windows) ............... 544 Scan Using ControlCenter4 Advanced Mode (Windows)..............545 Set Up the Brother Machine Using ControlCenter4 (Windows) ............546 Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows)........548 ControlCenter2 (Mac)..........................550 Scan Using ControlCenter2 (Mac) ....................
  • Page 7 Home > Table of Contents Check the Print Quality........................645 Check the Print Alignment from Your Brother Machine ..............648 Check the Print Alignment from Your Computer (Windows)............. 650 Check the Print Alignment from Your Computer (Mac) ..............651 Check the Ink Volume ........................652 Monitor Machine Status from Your Computer (Windows) ..............
  • Page 8: Before You Use Your Brother Machine

    Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note...
  • Page 9: Definitions Of Notes

    Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
  • Page 10: Trademarks

    Google Permissions. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.
  • Page 11: Important Note

    Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
  • Page 12: Introduction To Your Brother Machine

    Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Access Brother Utilities (Windows)
  • Page 13: Before Using Your Machine

    If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you may need to configure the firewall settings. If you are using the Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.
  • Page 14: Control Panel Overview

    Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview MFC-J2330DW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. Adjust the angle of the control panel by lifting it.
  • Page 15 Power On/Off Press to turn the machine on. Press and hold down to turn the machine off. The touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.
  • Page 16 , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. Related Information • Introduction to Your Brother Machine...
  • Page 17: Touchscreen Lcd Overview

    Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview MFC-J2330DW There are three Home screens that you can access by pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.
  • Page 18 Quiet Mode This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. [Shortcuts] Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services.
  • Page 19 Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [A3 Copy Shortcuts] Press to copy to A3 or Ledger size paper using this preset menu.
  • Page 20 9. [New Faxes:] When [Fax Preview] is set to [On], [New Faxes] displays how many new faxes you have received and stored in the memory. Press to view the faxes on the touchscreen. If you receive a fax containing multiple paper sizes (for example, a page of A4 data and a page of A3 data), the machine may create and store a file for each paper size, so the touchscreen may show that more than one fax job has been received.
  • Page 21 You can change the Ready Mode screen. Home Screen 1 provides access to [Fax], [Copy] and [Scan] operations. Home Screen 2 Home Screen 2 provides access to additional features, such as [Web], [Apps] and [USB] operations. Home Screen 3 Home Screen 3 provides access to additional features, such as [A3 Copy Shortcuts], [2 in 1 ID Copy] and [Download Software] operations.
  • Page 22 When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour. 7. Modes: • [Fax] Press to access Fax mode. • [Copy] Press to access Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps]...
  • Page 23 Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [A3 Copy Shortcuts] Press to copy to A3 or Ledger size paper using this preset menu. • [2 in 1 ID Copy] Press to copy both sides of your identification card onto one page, keeping the original card size.
  • Page 24 Ready mode. • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. Related Information • Introduction to Your Brother Machine • New Information from Brother • Set the Ready Screen • Reduce Printing Noise •...
  • Page 25: New Information From Brother

    New Information from Brother >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On]. Press to view the details.
  • Page 26 Related Information • Touchscreen LCD Overview...
  • Page 27: Settings Screen Overview

    > Settings Screen Overview Settings Screen Overview MFC-J2330DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
  • Page 28 MFC-J2730DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. Receive Mode Displays the current Receive Mode. 2. [Maintenance] Press to access the following menus: •...
  • Page 29: Navigate The Touchscreen

    Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW • Press your finger on the touchscreen to display and access all the settings and features and their available options. Press d c or a b to scroll through them.
  • Page 30 Related Information • Introduction to Your Brother Machine...
  • Page 31: Set The Ready Screen

    Home > Introduction to Your Brother Machine > Set the Ready Screen Set the Ready Screen Related Models: MFC-J2730DW You can change the Ready screen to either the [Screen 1] , [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen.
  • Page 32: Set The Default Screen Of The Copy And Scan Mode

    Home > Introduction to Your Brother Machine > Set the Ready Screen > Set the Default Screen of the Copy and Scan Mode Set the Default Screen of the Copy and Scan Mode >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW You can change the default screen of the Scan mode.
  • Page 33: Access Brother Utilities (Windows)

    Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
  • Page 34: Uninstall The Brother Software And Drivers (Windows)

    (Start) > All Programs > Brother > Brother Utilities. • Windows 8 Tap or click (Brother Utilities) either on the Start screen or the desktop. • Windows 8.1 Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
  • Page 35: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Load Documents...
  • Page 36: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in Paper Tray #1 / Paper Tray #2 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot • Unprintable Area •...
  • Page 37: Load Paper In Paper Tray #1 / Paper Tray #2

    Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 Load Paper in Paper Tray #1 / Paper Tray #2 • Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 •...
  • Page 38 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 •...
  • Page 39 If you load Executive or B5 (JIS) size paper, lift up the stopper (4). 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled.
  • Page 40 6. Gently load paper in the paper tray with the printing surface face down. Landscape orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
  • Page 41 10. Replace the tray top cover. 11. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 12. Pull out the paper support until it locks into place. 13.
  • Page 42 • Choose the Right Print Media • Change the Paper Size and Paper Type...
  • Page 43 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 •...
  • Page 44 5. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.
  • Page 45 7. Gently load paper in the paper tray with the printing surface face down. Portrait orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
  • Page 46 11. Replace the tray top cover. 12. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 14.
  • Page 47 CAUTION Position the machine so the tray will not protrude past the edge of the table or desk where someone may bump into it. The machine could fall and cause injury. Before you collapse the paper tray, take the paper out of the tray. Rest the tray on a flat surface.
  • Page 48 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Photo Paper in Paper Tray #1 Load Photo Paper in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 49 5. Load up to 20 sheets of photo paper in the paper tray with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 6. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper and the paper is flat in the tray.
  • Page 50 10. Change the paper size setting in the machine's menu, if needed. Related Information • Load Paper in Paper Tray #1 / Paper Tray #2 • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
  • Page 51 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Envelopes in Paper Tray #1 Load Envelopes in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 52 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. If you are using envelopes that are longer than the tray length, such as Com-10 envelopes, extend the tray as follows, and then load the envelopes. Rest the tray on a flat surface.
  • Page 53 IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 8.
  • Page 54: Load Paper In The Multi-Purpose Tray (Mp Tray)

    Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Related Models: MFC-J2730DW Use the MP Tray for special print media, such as photo paper or envelopes. •...
  • Page 55 2. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 3. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 4.
  • Page 56 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes. If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the machine, and then load the paper.
  • Page 57 5. Using both hands, gently adjust the MP tray paper guides to fit the paper. • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold and jam. • Place the paper in the centre of the MP tray between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position.
  • Page 58 Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages...
  • Page 59: Load Paper In The Manual Feed Slot

    > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: MFC-J2330DW Load special print media in this slot, one sheet at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
  • Page 60 • Using A4, Letter, Executive, or B5 (JIS) Landscape orientation • Using A3, Ledger, B4 (JIS), Legal, Folio, Mexico Legal, India Legal, 16K (195 x 270 mm), A5, A6, envelopes, Photo, Photo L, Photo 2L, B6 (JIS), or Index Card Portrait orientation •...
  • Page 61 IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the touchscreen displays a message instructing you to feed the next sheet.
  • Page 62 Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages...
  • Page 63: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
  • Page 64: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Set a Default Tray Based on Your Task • Change Paper Tray Priority •...
  • Page 65 To get the best print quality, set the machine for the type of paper you are using. • When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 66 If the Check Paper setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 67 Home > Paper Handling > Load Paper > Paper Settings > Set a Default Tray Based on Your Task Set a Default Tray Based on Your Task Related Models: MFC-J2730DW Change the default tray the machine uses for each mode. [Auto Tray Select] sets your machine to feed paper from the most appropriate tray for the paper type and size you have set.
  • Page 68 Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority Change Paper Tray Priority Related Models: MFC-J2730DW Change the default tray priority the machine uses for each mode. When [Auto Tray Select] is selected in the tray select settings, the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting.
  • Page 69: Acceptable Paper And Other Print Media

    Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. • When using photo paper, remove each sheet at once to prevent smudging or paper jams.
  • Page 70 Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities. Brother paper...
  • Page 71 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
  • Page 72 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > About Envelopes About Envelopes • Use envelopes that weigh from 80 to 95 gsm. • Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
  • Page 73 • Load Envelopes in Paper Tray #1 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot...
  • Page 74 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Size for Each Operation • Paper Orientation and Capacity of the Paper Trays •...
  • Page 75 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Size for Each Operation Paper Type and Size for Each Operation Paper Type Paper Size Usage Copy JPEG Printer...
  • Page 76 Photo 2L (13 x 18 cm), 5 (Over A4/Letter) Index card (13 x 20 cm), 16K (195 x 270 mm) Manual Feed Slot <Landscape> Plain Paper, Inkjet Paper, (MFC-J2330DW) Glossy Paper, Recycled A4, Letter, Executive, B5 Paper, Photo and (JIS) Envelopes <Portrait>...
  • Page 77 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Use the User Defined Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation •...
  • Page 78 Up to 0.15 mm Envelopes 80 to 95 gsm Up to 0.52 mm BP71 260 gsm paper is specially designed for Brother inkjet machines. Up to 0.3 mm for MP Tray (MFC-J2730DW) Up to 220 gsm for MP Tray (MFC-J2730DW) Related Information •...
  • Page 79: Load Documents

    Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
  • Page 80: Load Documents In The Automatic Document Feeder (Adf)

    Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
  • Page 81 If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then remove the document. IMPORTANT DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam. Related Information •...
  • Page 82: Load Documents On The Scanner Glass

    Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight:...
  • Page 83: Unscannable Area

    Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
  • Page 84: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Data Directly from a USB Flash Drive...
  • Page 85: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
  • Page 86: Print A Photo (Windows)

    • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 4. Click the Basic tab. 5. Click the Media Type drop-down list, and then select the type of paper you are using.
  • Page 87: Print A Document (Windows)

    > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 88: Cancel A Print Job (Windows)

    Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
  • Page 89: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 90: Print As A Poster (Windows)

    Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 91: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 92 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres. 9.
  • Page 93 Related Information • Print from Your Computer (Windows) • Print Settings (Windows) • Print as a Booklet Automatically (Windows)
  • Page 94: Print As A Booklet Automatically (Windows)

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 95 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
  • Page 96: Print A Colour Document In Greyscale (Windows)

    Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 97: Prevent Smudged Printouts And Paper Jams (Windows)

    1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 98: Use A Preset Print Profile (Windows)

    Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 99 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) • Print Settings (Windows)
  • Page 100 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 101: Change The Default Print Settings (Windows)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
  • Page 102: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
  • Page 103 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
  • Page 104 Advanced Tab 1. Colour / Greyscale Select colour or greyscale printing. The print speed is faster in greyscale mode than it is in colour mode. If your document contains colour and you select greyscale mode, your document will be printed using 256 levels of greyscale.
  • Page 105 Retrieve Printer’s Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
  • Page 106 • Use a Preset Print Profile (Windows) • Change the Default Print Settings (Windows) • Change the Print Setting Options When Having Printing Problems...
  • Page 107: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) •...
  • Page 108: Print A Photo (Mac)

    For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print.
  • Page 109: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
  • Page 110: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Mac)

    Printing) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print.
  • Page 111: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Mac)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
  • Page 112: Print A Colour Document In Greyscale (Mac)

    Greyscale mode prints your document in 256 levels of greyscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
  • Page 113: Prevent Smudged Printouts And Paper Jams (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
  • Page 114: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 115 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 116 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 117 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
  • Page 118 Other Print Options Paper Thickness Select the appropriate paper thickness. Bi-Directional Printing Select this option to increase the print speed. When this option is selected, the print head prints in both directions. When this option is cleared, the print head prints in only one direction, resulting in higher quality printouts but causing slower print speeds.
  • Page 119 • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Change the Print Setting Options When Having Printing Problems...
  • Page 120: Print Data Directly From A Usb Flash Drive

    Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive • Compatible USB Flash Drives • Print Photos Directly from a USB Flash Drive...
  • Page 121: Compatible Usb Flash Drives

    Home > Print > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
  • Page 122: Print Photos Directly From A Usb Flash Drive

    Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive, scan documents and save them directly to a USB flash drive. • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...
  • Page 123 Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid errors: •...
  • Page 124 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive •...
  • Page 125 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD before you print them.
  • Page 126 8. Read and confirm the displayed list of options. 9. To change the print settings, press [Print Settings]. When finished, press [OK]. 10. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print Settings for Photos...
  • Page 127 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a photo Index Sheet to see small preview versions of all pictures on your USB flash drive.
  • Page 128 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number.
  • Page 129 Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Settings for Photos...
  • Page 130 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping If your photo is too long or too wide to fit the space in your layout, part of the image will be cropped.
  • Page 131 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Borderless Photos from a USB Flash Drive Print Borderless Photos from a USB Flash Drive This feature expands the printable area to the edges of the paper. Printing time will be slower.
  • Page 132 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo’s information. The date will be printed on the lower-right corner. To use this setting, the photo must include the date.
  • Page 133 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos MFC-J2330DW Press the [Print Settings] option to display the settings shown in the table.
  • Page 134 Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive • Print Photos by Image Number...
  • Page 135: Scan

    Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management...
  • Page 136: Scan Using The Scan Button On Your Brother Machine

    Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a USB Flash Drive •...
  • Page 137: Scan Photos And Graphics

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics Scan Photos and Graphics Send scanned photos or graphics directly to your computer. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software.
  • Page 138 Option Description Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF. ADF Auto Deskew (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Change the amount of background colour that is removed.
  • Page 139 One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 140: Save Scanned Data To A Folder As A Pdf File

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Scan documents and save them to a folder on your computer as PDF files.
  • Page 141 Option Description (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Change the amount of background colour that is removed. Remove Background Colour • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
  • Page 142 One Touch Shortcut. Follow the LCD instructions. 10. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 143: Save Scanned Data To A Usb Flash Drive

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Scan documents and save them directly to a USB flash drive without using a computer.
  • Page 144 Option Description Select the sensitivity level for detecting blank pages in the scanned Skip Blank Page Sensitivity data. The higher the sensitivity, the easier it is for the machine to (Available only for certain models) detect blank pages. Change the amount of background colour that is removed. Remove Background Colour •...
  • Page 145 The LCD displays a message while reading the data. DO NOT unplug the power cord or remove the USB flash drive from the machine while it is reading the data. You could lose your data or damage the USB flash drive. Related Information • Scan Using the Scan Button on Your Brother Machine • Compatible USB Flash Drives...
  • Page 146 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
  • Page 147: Scan Multiple Business Cards And Photos (Auto Crop)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.
  • Page 148 3. Press [Scan to Media] > [Options] > [Auto Crop]. 4. Press [On]. 5. Press [OK]. 6. Press [Start]. The machine starts scanning. Follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 149: Scan To An Editable Text File Using Ocr

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File Using Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology.
  • Page 150 Option Description Select your document size. Document Size Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF. ADF Auto Deskew (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Change the amount of background colour that is removed.
  • Page 151 One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 152: Scan To Email Attachment

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment Scan to Email Attachment Send a scanned document as an email attachment. • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software.
  • Page 153 Option Description Select the file format for your document. File Type Select your document size. Document Size Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF. ADF Auto Deskew (Available only for certain models) When On is selected, blank pages are skipped.
  • Page 154 The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 155: Send Scanned Data To An Email Server

    > Send Scanned Data to an Email Server Send Scanned Data to an Email Server Send scanned data from your Brother machine directly to your email server for delivery to an email recipient without using a computer. • To use this feature, go to the Brother Solutions Center at support.brother.com, click Downloads on your model page and download the Internet Fax Install Tool.
  • Page 156 • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
  • Page 157 One Touch Shortcut. Follow the LCD instructions. 9. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 158: Scan To Ftp

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favourite Scan to FTP destinations.
  • Page 159 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
  • Page 160 9. Change the Port Number setting used to access the FTP server. The default for this setting is port 21. In most cases this setting does not need to be changed. 10. In the Username field, type a user name (up to 32 characters) that has permission to write data to the FTP server.
  • Page 161 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document.
  • Page 162 • To save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the FTP server is successful, the machine starts scanning.
  • Page 163 Option Description (Available only for certain models) Select the sensitivity level for detecting blank pages in the scanned Skip Blank Page Sensitivity data. The higher the sensitivity, the easier it is for the machine to (Available only for certain models) detect blank pages.
  • Page 164: Scan To Network (Windows)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) Scan to Network (Windows) Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favourite Scan to Network destinations.
  • Page 165 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.
  • Page 166 11. Click the File Type drop-down list, and then select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
  • Page 167 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Make sure the date and time and the time zone settings are set correctly using Web Based Management or the control panel, so the machine's time matches the time being used by the server providing authentication.
  • Page 168 Related Information • Set up a Scan to Network Profile...
  • Page 169 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document.
  • Page 170 Option Description Change the amount of background colour that is removed. Remove Background Colour Enter the user name. User Name • To save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
  • Page 171 Option Description Select the order in which the date, counter number, and other items File Name Style appear in the file names. Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned using the ADF Auto Deskew ADF.
  • Page 172: Web Services For Scanning On Your Network (Windows Vista Sp2 Or Greater, Windows 7, Windows 8 And Windows 10)

    Windows 7, Windows 8 and Windows 10) The Web Services protocol enables Windows Vista (SP2 or greater), Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services. •...
  • Page 173 Make sure you have installed the Brother software and drivers. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. •...
  • Page 174 Related Information • Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10)
  • Page 175 Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) > Scan Using Web Services from the Brother Machine (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) Scan Using Web Services from the Brother Machine (Windows Vista...
  • Page 176 Right-click the machine icon, and then select Scan profiles..The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
  • Page 177: Change Scan Button Settings From Controlcenter4 (Windows)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows) Change Scan Button Settings from ControlCenter4 (Windows) 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
  • Page 178 Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Corresponding Feature Image Scan to Image Scan to OCR E-mail Scan to Email File Scan to File Settings Applicable Features Image...
  • Page 179 File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
  • Page 180 When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain models) Default Select this option to restore all settings to their factory setting values. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 181: Change Scan Button Settings From Controlcenter2 (Mac)

    > Change Scan Button Settings from ControlCenter2 (Mac) Change Scan Button Settings from ControlCenter2 (Mac) 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 2. Hold the control key on your keyboard and click the scan destination (Image, OCR, E-mail, or File) whose settings you want to change.
  • Page 182 OCR Language (only available for certain models) Destination File Path File Name Insert Date in File Name Destination Folder Resolution Scan Type Document Size ID Card Scan Advanced Settings Restore Defaults Target Application/E-mail Application Select which application is used to open scanned data. Only applications installed on your computer can be selected.
  • Page 183 Scan Type Select from a range of scan colour depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots.
  • Page 184 Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 185: Scan From Your Computer (Windows)

    > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favourite scanning application.
  • Page 186: Scan Using Controlcenter4 Home Mode (Windows)

    Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) •...
  • Page 187 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2.
  • Page 188 Related Information • Scan Using ControlCenter4 Home Mode (Windows) • Select Document Type Using ControlCenter4 Home Mode (Windows) • Change Scan Size Using ControlCenter4 Home Mode (Windows) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) • Print Scanned Data Using ControlCenter4 Home Mode (Windows) •...
  • Page 189 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) Select Document Type Using ControlCenter4 Home Mode (Windows) •...
  • Page 190 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) > Custom Scan Settings (Windows) Custom Scan Settings (Windows) Select Custom in the Document Type list to change advanced scan settings.
  • Page 191 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
  • Page 192 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Change Scan Size Using ControlCenter4 Home Mode (Windows) Change Scan Size Using ControlCenter4 Home Mode (Windows) For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
  • Page 193 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image.
  • Page 194 a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. Click and drag the frame to adjust the area to be cropped.
  • Page 195 > Print Scanned Data Using ControlCenter4 Home Mode (Windows) Print Scanned Data Using ControlCenter4 Home Mode (Windows) Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document.
  • Page 196 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Open with an Application Using ControlCenter4 Home Mode (Windows) Open with an Application Using ControlCenter4 Home Mode (Windows) The Open with an Application button lets you scan an image directly into your graphics application for editing.
  • Page 197 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4.
  • Page 198 To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11.
  • Page 199 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows) Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows) Related Models: MFC-J2730DW Select Home Mode as the mode setting for ControlCenter4.
  • Page 200 • Click (Print) to print scanned data. • Click (Open with an Application) to open scanned data in another application. • Click (Send E-mail) to attach scanned data to an email. • Click (OCR) to convert your scanned document to an editable text file. (available only for certain models) Related Information •...
  • Page 201 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Settings for ControlCenter4 Home Mode (Windows) Scan Settings for ControlCenter4 Home Mode (Windows) Settings Applicable Features Open Send E- Save with an mail Applicati File Type...
  • Page 202 • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models).
  • Page 203: Scan Using Controlcenter4 Advanced Mode (Windows)

    Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. •...
  • Page 204 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4.
  • Page 205 5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
  • Page 206 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Scan documents and save them to a folder on your computer as PDF files.
  • Page 207 4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password..
  • Page 208 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows) Related Models: MFC-J2730DW Select Advanced Mode as the mode setting for ControlCenter4.
  • Page 209 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Select Advanced Mode as the mode setting for ControlCenter4.
  • Page 210 4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then press OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and colour, if needed. 8.
  • Page 211 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Send a scanned document as an email attachment. •...
  • Page 212 5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
  • Page 213 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology.
  • Page 214 5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
  • Page 215 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Your machine can convert scanned data to a Microsoft Word, Microsoft PowerPoint, or Microsoft Excel file. •...
  • Page 216 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Settings for ControlCenter4 Advanced Mode (Windows) Scan Settings for ControlCenter4 Advanced Mode (Windows) Settings Applicable Features Image E-mail File File Type Target Application OCR Language (Available only for certain models) File Name Destination Folder...
  • Page 217 • Searchable PDF Multi-Page (*.pdf) • XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows Vista, Windows 7, Windows 8 and Windows 10, or when using applications that support XML Paper Specification files) For OCR: • Text (*.txt) •...
  • Page 218 • Auto Use for any type of document. This mode automatically picks an appropriate colour depth for the document. • Black & White Use for text or line art images. • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots.
  • Page 219 • Display Scanning Results Show the numbers of total pages saved and blank pages skipped on your computer screen. (Available only for certain models) ADF Auto Deskew When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain models) Default Select this option to restore all settings to their factory setting values.
  • Page 220: Scan Using Nuance ™ Paperport ™ 14 Or Other Windows Applications

    4. Click Select. 5. From the available Scanners list, select TW-Brother MFC-XXXX or TW-Brother MFC-XXXX LAN (where MFC-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
  • Page 221 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. To scan both sides of the document (MFC-J2730DW): Automatic 2-sided scan is available only when using the ADF. You cannot use PreScan to preview an image.
  • Page 222 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14 or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) • Note that the item names and assignable values will vary depending on the machine. •...
  • Page 223 3. Scan Type Select from a range of scan colour depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots.
  • Page 224 • Paper Auto Deskew Set the machine to correct document skewing automatically as the pages are scanned from the ADF. Rotate Image Rotate the scanned image. • Enhancement Background Processing • Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Colour Remove the base colour of documents to make the scanned data more legible.
  • Page 225: Scan Using Windows Photo Gallery Or Windows Fax And Scan

    The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software of Brother Utilities. If your machine supports 2-sided Scan and you want to scan both sides of your document, select Feeder (Scan both sides) as Source.
  • Page 226 The machine starts scanning the document. Related Information • Scan from Your Computer (Windows) • WIA Driver Settings (Windows)
  • Page 227 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan.
  • Page 228 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
  • Page 229: Install Bookscan Enhancer And Whiteboard Enhancer (Windows)

    • You must be logged on with Administrator access privileges. 1. Click (Brother Utilities). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install.
  • Page 230: Scan From Your Computer (Mac)

    > Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favourite scanning application.
  • Page 231: Scan Using Controlcenter2 (Mac)

    > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats. • Scan Using ControlCenter2 (Mac) • Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) •...
  • Page 232 Scan Using ControlCenter2 (Mac) Send scanned photos or graphics directly to your computer. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab.
  • Page 233 5. Change the scan settings, such as file format, file name, destination file path, resolution and colour, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. The scanned image opens in the application you have selected. Related Information •...
  • Page 234 Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab.
  • Page 235 5. Click the File Type pop-up menu, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type pop-up menu, type your password in the Password and Re-type Password fields, and then click OK. 6.
  • Page 236 1. Load documents in the ADF. To scan both sides of a document automatically, you must use the ADF, not the flatbed scanner glass. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon.
  • Page 237 Scan Both Sides of an ID Card Using ControlCenter2 (Mac) 1. Place an ID card on the scanner glass. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 238 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Configure other settings, if needed. 8. Click the Start Scanning button. The machine starts scanning one side of the identification card. 9.
  • Page 239 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 240 5. Change the scan settings, such as file format, file name, destination file path, resolution and colour, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email.
  • Page 241 You can edit this text using your preferred text-editing application. The Scan to OCR feature is available for certain languages. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 242 5. Change the scan settings, such as file format, file name, destination file path, resolution and colour, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine scans the document, converts it to editable text, and then sends it to your default word processing application.
  • Page 243 In order to use this feature, your computer must be connected to the Internet. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 244 Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Settings for ControlCenter2 (Mac) Scan Settings for ControlCenter2 (Mac) Settings Applicable Features Image E-mail File Target Application/E-mail Application File Type File size OCR Language (only available for certain models) Destination File Path File Name...
  • Page 245 Destination File Path Click the Change button to change the prefix of the file name and the path of the destination folder. File Name Type a prefix for your file name, if needed. To change the prefix for the Image, OCR, and E-mail features, click Change.
  • Page 246 Advanced Settings Configure advanced settings by clicking the Advanced Settings button in the scan settings dialog box. • Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again.
  • Page 247: Scan Using Twain-Compliant Applications (Mac)

    Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) Scan Using TWAIN-Compliant Applications (Mac) You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. 1.
  • Page 248 Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options.
  • Page 249 4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
  • Page 250: Configure Scan Settings Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan Job Email Report Using Web Based Management...
  • Page 251: Set The Scan Job Email Report Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address.
  • Page 252: Copy

    Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
  • Page 253: Copy A Document

    Home > Copy > Copy a Document Copy a Document >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed.
  • Page 254 After you have finished choosing new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Mono Start] or [Colour Start]. To stop copying, press MFC-J2730DW 1. Make sure you have loaded the correct size paper in the paper tray. 2.
  • Page 255 Option Description • Enlarge/Reduce • 2-sided Copy • Tray Select • Quality After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Mono Start] or [Colour Start]. To stop copying, press Related Information •...
  • Page 256: Enlarge Or Reduce Copied Images

    Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
  • Page 257 MFC-J2730DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard.
  • Page 258: Sort Copies

    Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document. 2. Press [Copy].
  • Page 259: Make Page Layout Copies ( N In 1 Or Poster)

    To print a poster, use the scanner glass. • Make sure the paper size is set to A4, A3, Letter, or Ledger. • You can make only one Poster copy at a time. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document. 2. Press [Copy].
  • Page 260 Option Description 2in1(Portrait) 2in1(Landscape) 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7.
  • Page 261 MFC-J2730DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard.
  • Page 262 Option Description Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Mono Start] or [Colour Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
  • Page 263: Copy On Both Sides Of The Paper (2-Sided Copy)

    (MFC-J2730DW) You can copy 2-sided documents automatically up to A4 size using the ADF. • (MFC-J2330DW) When you manually make 2 sided copies from a 2-sided document, use the scanner glass. • You can use only A4, A5, or Letter size plain paper.
  • Page 264 2–sided to 1–sided (Long Edge Flip) 2–sided to 1–sided (Short Edge Flip) >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen.
  • Page 265 • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 4.
  • Page 266: Copy An Id Card

    • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Place your identification card face down near the upper-left corner of the scanner glass.
  • Page 267 MFC-J2730DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a. 3 mm or greater (top, left) b. 207 mm c. 145 mm d. scannable area 2. Swipe left or right or press d or c to display [2 in 1 ID Copy], and then press it.
  • Page 268: Use The A3 Copy Shortcuts

    Use the A3 Copy Shortcuts You can copy your document in A3 or Ledger size paper with a format, such as Note style. Also you can make 2 in 1 and enlarged copies. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document.
  • Page 269 7. Press [Options]. 8. Press the setting you want to change. 9. Press your new option. 10. Repeat the last two steps to change other settings if needed. 11. When you have finished changing settings, press [OK]. 12. Press [Mono Start] or [Colour Start]. 13.
  • Page 270 • Enter the number of copies using the dial pad. 7. Do one of the following: • To change more settings, go to the next step. • When you have finished changing settings, press the [Mono Start] or [Colour Start] button to start copying.
  • Page 271: Copy In Ink Save Mode

    The amount of ink that is saved varies depending on the type of documents printed. • Ink Save Mode may make your printouts look different from your original document. • The Ink Save Mode feature is supported by technology from Reallusion, Inc. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document. 2. Press [Copy].
  • Page 272: Copy Options

    Home > Copy > Copy Options Copy Options MFC-J2330DW To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
  • Page 273 Option Description Advanced Settings Ink Save Mode Prints colours lighter and emphasises the outlines of images. Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your document as a watermark.
  • Page 274 • You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. MFC-J2730DW To change copy settings, press the [Options] button. Option Description Quality...
  • Page 275 Option Description 2-sided -> 2-sided 2-sided→1-sided Advanced Settings Ink Save Mode Prints the colours lighter and emphasise the outlines of the images. Thin Paper Copy Avoids bleeding through on the thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text into your document as a watermark.
  • Page 276 Option Description Remove Background Colour Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. • You can save the current settings by pressing [Save as Shortcut]. •...
  • Page 277: Use Preset Copy Settings

    Home > Copy > Use Preset Copy Settings Use Preset Copy Settings Related Models: MFC-J2730DW You can copy with a variety of settings by pressing the buttons that are already set up in the machine. Press c to access the preset copy settings. Option Description A4 ⇒...
  • Page 278 Option Description Poster Divide your document into sections for assembling them into a poster. Ink Save Reduce the amount of ink consumed for copies. Book Correct dark borders and skew when copying a book from the scanner glass. Related Information •...
  • Page 279: Fax

    Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
  • Page 280: Send A Fax

    Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a 2-sided Fax from the ADF • Send a Fax Manually • Send a Fax at the End of a Conversation •...
  • Page 281: Send A Fax From Your Brother Machine

    Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document in the ADF or place it on the scanner glass.
  • Page 282 Option Description Press to change the fax settings for the next fax only. Options When finished, press OK. Current setting Press the area indicated on the screen to change these settings for the next fax only. indications • Glass Scan Size •...
  • Page 283 • [Redial] (Redial the last number you dialled.) Press [Call History] > [Redial]. • [Outgoing Call] (Select a number from the Outgoing Call history.) Press [Call History] > [Outgoing Call]. Select the number you want, and then press [Apply]. • [Caller ID History] (Select a number from the Caller ID history.) Press [Call History] >...
  • Page 284: Send A 2-Sided Fax From The Adf

    Home > > Send a Fax > Send a 2-sided Fax from the ADF Send a 2-sided Fax from the ADF Related Models: MFC-J2730DW You must select a 2-sided scanning format before sending a 2-sided fax. Select either Long Edge or Short Edge, depending on the layout of your document.
  • Page 285: Send A Fax Manually

    > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Load your document. 2. Press [Fax].
  • Page 286: Send A Fax At The End Of A Conversation

    > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 287 [Send]. If you want to receive a fax, press [Receive]. Even if you set either [Easy Mode] or [Advanced Mode] and if there is a document in the ADF, the document in the ADF will be sent by pressing [Fax Start]. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 288: Send The Same Fax To More Than One Recipient (Broadcasting)

    • Group numbers must also be stored in the machine’s memory before they can be used in a broadcast. Group numbers include many stored Address Book numbers for easier dialling. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW You can include Groups, Address Book numbers and up to 50 manually-dialled numbers in the same broadcast.
  • Page 289 If the [Out of Memory] message appears, press or [Quit] to cancel or [Send Now] to send the pages scanned so far. MFC-J2730DW You can include Groups, Address Book numbers and up to 50 manually-dialled numbers in the same broadcast. If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as many as 250 different numbers.
  • Page 290 • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
  • Page 291 Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press to return to the Home screen.
  • Page 292: Send A Fax In Real Time

    ADF, the machine sends the document in real time (even if [Real Time TX] is set to [Off]). • In Real Time Transmission, the automatic redial feature does not work when using the scanner glass. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 293: Send A Fax At A Specified Time (Delayed Fax)

    Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for monochrome faxes. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 294 9. Enter the fax number. 10. Press [Fax Start]. • If you are using the scanner glass, go to the next step. 11. When the touchscreen displays [Next Page?], do one of the following: • Press [No] when finished scanning pages. •...
  • Page 295: Change The Fax Auto Redial Setting

    If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials up to three times at five minute intervals. The default setting is [On]. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 296: Cancel A Fax In Progress

    Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in process.
  • Page 297: Check And Cancel A Pending Fax

    Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting]. You can cancel a fax job before it is sent. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 298: Fax Options

    Home > > Send a Fax > Fax Options Fax Options MFC-J2330DW To change fax-sending settings, press the [Options] button. Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution.
  • Page 299 You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax • Send a Fax from Your Brother Machine...
  • Page 300: Receive A Fax

    Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
  • Page 301: Receive Mode Settings

    Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set Fax Detect...
  • Page 302 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Mode Function Help Fax Auto Each call recognized as fax and send Factory setting of Ring Delay is four. fax signal. However, you can answer After ringing four times, the fax the call within the number of rings.
  • Page 303 Fax detection: On Fax/Tel Ring Delay: four times External TAD Fax Manual >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Receive Mode]. 2. Press a or b to display the [Fax Auto], [Fax/Tel], [External TAD], or [Manual] option, and then press the option you want.
  • Page 304 [Fax/Tel] modes. • If you have external or extension telephones on the same line as the machine, select the maximum number of rings. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Ring Delay].
  • Page 305 *51. • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to [Off]. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Fax Detect].
  • Page 306: Fax Preview

    Home > > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...
  • Page 307 PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to [On]. • Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax Preview screen will not display the received date and time. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings].
  • Page 308 This feature is available only for monochrome faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes]. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press to view new faxes. 2. The fax list includes old and new faxes. A blue mark appears next to new faxes.
  • Page 309 Button Result Enlarge the fax. Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax.
  • Page 310 2. The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you want. If you want to print or delete all the faxes in the list, press [Print/Delete]. Do one of the following: •...
  • Page 311 Button Result Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing. The touchscreen asks you to delete the fax in the memory.
  • Page 312: Shrink Page Size Of An Oversized Incoming Fax

    Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting.
  • Page 313: Set The Fax Receive Stamp

    Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for monochrome faxes. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 314: Receive A Fax At The End Of A Telephone Conversation

    Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
  • Page 315 [Send]. If you want to receive a fax, press [Receive]. Even if you set either [Easy Mode] or [Advanced Mode] and if there is a document in the ADF, the document in the ADF will be sent by pressing [Fax Start]. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 316: Memory Receive Options

    Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
  • Page 317 > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for monochrome faxes. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 318 Related Information • Memory Receive Options...
  • Page 319 Remote Retrieval commands. Your machine prints a backup copy of each stored fax. • This feature is available only for monochrome faxes. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 320 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
  • Page 321 To change the destination computer, repeat these steps. Related Information • Memory Receive Options • Transfer Your Faxes or Fax Journal Report • Transfer Faxes to Your Computer • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 322 > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW • If received faxes have already been printed, the touchscreen displays [Erase all documents?] If you press [Yes], faxes in the memory will be erased before the setting changes.
  • Page 323 Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive].
  • Page 324 • This feature is available only for monochrome faxes. • After you print the fax, it is erased from the machine's memory. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW If you select [Fax Storage], you can print all faxes from the memory.
  • Page 325: Remote Fax Retrieval

    Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...
  • Page 326 > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your Brother machine even when you are away from it. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 327 > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
  • Page 328 Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
  • Page 329 You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.
  • Page 330 Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
  • Page 331: Voice Operations And Fax Numbers

    Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting...
  • Page 332: Voice Operations

    Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode...
  • Page 333 If you have a Pulse dialling service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 334 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
  • Page 335: Store Fax Numbers

    Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers...
  • Page 336 > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name].
  • Page 337 Press [OK] to confirm. To store another Address Book number, repeat these steps. 3. Press Related Information • Store Fax Numbers • Set up Groups for Broadcasting...
  • Page 338 5. To store the second fax or telephone number, press [Address 2]. Enter the second fax or telephone number (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers • Enter Text on Your Brother Machine...
  • Page 339 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers • Caller ID • Enter Text on Your Brother Machine...
  • Page 340 > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: •...
  • Page 341 Related Information • Store Fax Numbers...
  • Page 342: Set Up Groups For Broadcasting

    Set up Groups for Broadcasting A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW First, you must store each fax number in the Address Book. Then you can include them as numbers in the Group.
  • Page 343 • Store Address Book Numbers...
  • Page 344 To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
  • Page 345 > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it.
  • Page 346 > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it.
  • Page 347: Telephone Services And External Devices

    Home > > Telephone Services and External Devices Telephone Services and External Devices • Phone Line Services • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
  • Page 348: Phone Line Services

    Home > > Telephone Services and External Devices > Phone Line Services Phone Line Services Your machine supports the Caller ID subscriber telephone service that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, answering services, alarm systems or other custom features on one phone line may create problems with the operation of your machine.
  • Page 349: Caller Id

    • Contact your local telephone company or Brother dealer in the case that the feature does not work normally. Caller ID feature is not available in the following situation: You have not applied for it at your local telephone company.
  • Page 350 Telephone Services and External Devices > Caller ID > Set the Caller ID Type Set the Caller ID Type >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Caller ID Type]. 2. Press [Auto], [FSK] or [DTMF].
  • Page 351: Voice Over Internet Protocol (Voip/Telephone Line Interference)

    VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly. Related Information •...
  • Page 352: External Tad (Telephone Answering Device)

    Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
  • Page 353 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD 1. Set your external TAD to one or two rings. The machine’s Ring Delay setting does not apply. 2.
  • Page 354 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
  • Page 355 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
  • Page 356: External And Extension Telephones

    Home > > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use the Remote Codes...
  • Page 357 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. LINE EXT.
  • Page 358 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones If you answer a fax call at an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code.
  • Page 359 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Remote Activation Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code *51.
  • Page 360 The preset Remote Activation Code is *51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the numbers 0-9, *, #. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 361: Fax Reports

    Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...
  • Page 362: Set The Transmission Verification Report's Style

    Error only (+Image) Prints a report if your fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report. The report will not be printed. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 363: Set The Fax Journal's Interval Period

    > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 364 • Set the Machine to Power Off Automatically...
  • Page 365: Pc-Fax

    Home > > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac(Sending only)
  • Page 366: Pc-Fax For Windows

    Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
  • Page 367 PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
  • Page 368 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending. The PC-FAX Setup dialog box appears.
  • Page 369 PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalise your Brother Address Book. • Add a Member to your PC-FAX Address Book (Windows) •...
  • Page 370 > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software.
  • Page 371 3. Type the member's information in the corresponding fields. Only the Name field is required. 4. Click OK. Related Information • Configure your PC-Fax Address Book (Windows)
  • Page 372 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 373 3. Type the name of the new group in the Group Name field. 4. In the Available Names field, select each name you want to include in the group, and then click Add >>. Members added to the group appear in the Group Members box. 5.
  • Page 374 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 375 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 376 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 377 Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7.
  • Page 378 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 379 You must select and add fields from the Available Items list in the same order they are listed in the import text file. 5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields.
  • Page 380 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
  • Page 381 PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 382 When you turn off your computer, your machine will continue to receive and store faxes in your Brother machine's memory. The machine's LCD will display the number of stored faxes received. When you start this application, the software will transfer all received faxes to your computer at once.
  • Page 383 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. 2. Confirm the message and click Yes.
  • Page 384 Configure the path to the SharePoint server and select the option to upload automatically or manually (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above.
  • Page 385 4. Select the appropriate connection method. Select your machine from the automatic search results below. Connected Brother machines will be displayed. Select a device from the list. Click OK. Specify your machine by IP address Type the machine's IP address in the IP Address field, and then click OK.
  • Page 386 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run Brother's PC-FAX Receive on Your Computer (Windows)
  • Page 387 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received...
  • Page 388 Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive ) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 389: Pc-Fax For Mac(Sending Only)

    PC-FAX > PC-FAX for Mac(Sending only) PC-FAX for Mac(Sending only) Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Mac)
  • Page 390 Home > > PC-FAX > PC-FAX for Mac(Sending only) > Send Faxes from Your Application (Mac) Send Faxes from Your Application (Mac) PC-FAX supports only monochrome faxes. A monochrome fax will be sent even if the original data is colour and the receiving fax machine supports colour faxes.
  • Page 391 To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information •...
  • Page 392: Network

    Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
  • Page 393: Supported Basic Network Features

    Vertical Pairing (Windows 7, Windows 8 and Windows 10 only) Related Information • Network BRAdmin Light is available as a download from your model's page at support.brother.com. BRAdmin Professional is available as a download from your model's page at support.brother.com.
  • Page 394: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer...
  • Page 395: Learn About Network Management Software And Utilities

    IP address into your web browser to access and change your print server settings. BRAdmin Light (Windows) BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for Brother products on your network, view the status and configure the basic network settings, such as IP address.
  • Page 396: Additional Methods Of Configuring Your Brother Machine For A Wireless Network

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Installation CD-ROM.
  • Page 397: Before Configuring Your Brother Machine For A Wireless Network

    • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
  • Page 398: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 399: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 400 If you use Windows 7, Windows 8, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the full driver and software package, use the Brother installation disc. 7. Select your machine and click Next.
  • Page 401 7. Select your machine and click Next. 8. Type the PIN displayed on the machine's LCD, and then click Next. 9. Select your network, and then click Next. 10. Click Close. Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network...
  • Page 402: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
  • Page 403 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 404 If your wireless device is connected successfully, the display shows [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 405: Configure Your Machine For An Enterprise Wireless Network

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 406 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 407 CHAPv2 TKIP EAP-FAST/GTC TKIP PEAP/MS-CHAPv2 TKIP PEAP/GTC TKIP EAP-TTLS/CHAP TKIP EAP-TTLS/MS- CHAP TKIP EAP-TTLS/MS- CHAPv2 TKIP EAP-TTLS/PAP TKIP EAP-TLS TKIP For example: Network Name (SSID) HELLO Communication Authentication Encryption Mode User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2...
  • Page 408 If your wireless device is connected successfully, the display shows [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 409 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network...
  • Page 410: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 411 . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports ™...
  • Page 412 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 413 Method of Wi-Fi Protected Setup (WPS) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
  • Page 414 • When your Brother machine is not the Group Owner (G/O), it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect. Search for available devices again by pressing [Rescan].
  • Page 415 Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
  • Page 416 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
  • Page 417 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
  • Page 418 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
  • Page 419 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
  • Page 420 • Wi-Fi Direct Network Configuration Overview...
  • Page 421 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> MFC-J2330DW >>...
  • Page 422: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Fax Using the Internet (I-Fax) • Synchronize Time with the SNTP Server Using Web Based Management...
  • Page 423: Print The Network Configuration Report

    • Advanced Network Features • Access Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly •...
  • Page 424: Fax Using The Internet (I-Fax)

    > Fax Using the Internet (I-Fax) Fax Using the Internet (I-Fax) With Brother's I-Fax program, you can send and receive fax documents using the Internet as the transport mechanism. Documents are transmitted in email messages as attached TIFF files. Your computer can send and receive documents as long as it has an application that can generate and view TIFF files.
  • Page 425 Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Important Information about Internet Fax (I-Fax) Important Information about Internet Fax (I-Fax) I-Fax communication on a LAN is very similar to communication via email; however, it is different from fax communication using standard phone lines.
  • Page 426 Machine for Email or I-Fax Configure Your Brother Machine for Email or I-Fax Before using I-Fax, configure your Brother machine to communicate with your network and mail server. You can configure these items using the machine's control panel, Web Based Management, Remote setup, or BRAdmin Professional.
  • Page 427 6. Click E-mail Send and configure the following settings: • E-mail Subject • Size Limit • Request Delivery Notification (Send) 7. When finished, click Submit. Related Information • Configure Your Brother Machine for Email or I-Fax • Forward Received Email and Fax Messages...
  • Page 428 Send an I-Fax Sending an I-Fax is like sending a normal fax. Make sure that your recipient's information is saved in your email address book, and load the document you want to I-Fax into your Brother machine. • If the computer to which you want to send a document is not running Windows Server 2008/2012/2012 R2, Windows Vista, Windows 7, Windows 8, or Windows 10, ask the computer's owner to install software that can view TIFF files.
  • Page 429 Related Information • Configure Your Brother Machine for Email or I-Fax...
  • Page 430 Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Receive an I-Fax Automatically Receive an I-Fax Automatically To receive an I-Fax automatically, use Web Based Management to configure receiving options, if needed.
  • Page 431 If Delete/Read Receive Error Mail is On (default), then the error mail will be deleted (POP3) or read (IMAP4) from the email server automatically. Related Information • Configure Your Brother Machine for Email or I-Fax • How Received I-Faxes Appear on a Computer •...
  • Page 432 [Yes]. 2. The LCD will display [Receiving] and your machine will print the data from the email server. Related Information • Configure Your Brother Machine for Email or I-Fax • How Received I-Faxes Appear on a Computer • Forward Received Email and Fax Messages...
  • Page 433 When a computer receives an I-Fax document, the document is attached to an email message that notifies you in its Subject: line that your email server has received an I-Fax. You can either wait for your Brother machine to poll the email server, or you can manually poll the email server to receive the incoming data.
  • Page 434 Fax Using the Internet (I-Fax) > I-Fax Options I-Fax Options • Forward Received Email and Fax Messages • Set Up Relay Broadcast on Your Brother Machine • Internet Fax (I-Fax) Verification Mail • I-Fax Error Mail • Configure Your Brother Machine for Email or I-Fax...
  • Page 435 Received Email and Fax Messages Forward Received Email and Fax Messages Use Brother I-Fax to forward email or standard fax messages to another computer, to a fax machine, or to another I-Fax machine. Enable the Forwarding function using Web Based Management.
  • Page 436 Set Up Relay Broadcast on Your Brother Machine A Relay Broadcast is when your Brother machine receives a message over the Internet and then relays it to another fax machine using conventional telephone lines. If you must fax a document over a long distance or abroad, use the "relay broadcast"...
  • Page 437 Specify whether or not you want a report to print after the machine completes the relay broadcast. 7. When finished, click Submit. Related Information • I-Fax Options • Relay Broadcast from Your Brother Machine • Relay Broadcast from Your Computer...
  • Page 438 UKFAX@brother.co.uk(fax#123456789) 1. The Internet In this example, your machine's email address is FAX@brother.com and you want to send a document from your machine to a standard fax machine in England with the email address UKFAX@brother.co.uk, and you want your machine to send the document using a conventional telephone line.
  • Page 439 The word "fax#" must be included with the phone number inside the parenthesis. After you have entered all of the fax numbers, press [OK]. 5. Press [Fax Start]. Related Information • Set Up Relay Broadcast on Your Brother Machine...
  • Page 440 Name: fax#123456789 Email address: UKFAX@brother.co.uk 2. Type the email address of the relay machine and fax number of the second fax machine in the "TO" box. 3. Send the email. Related Information • Set Up Relay Broadcast on Your Brother Machine...
  • Page 441 Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I-Fax or email. To use this feature, set the [Notification] options in the [Setup Mail RX] and [Setup Mail TX] options of your Brother machine's control panel menu. Related Information •...
  • Page 442 Internet Fax (I-Fax) Verification Mail > Enable Send Notifications for TX Verification Mail Enable Send Notifications for TX Verification Mail >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail TX] >...
  • Page 443 Internet Fax (I-Fax) Verification Mail > Enable Receive Notifications for TX Verification Mail Enable Receive Notifications for TX Verification Mail >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail RX] >...
  • Page 444 Option Description Receive When Receive Notification is Off, all forms of receive notification are disabled and no Notification Off message is sent back to the sender regardless of the request. • To send TX verification mail, the Sender must configure these settings: Switch [Notification] in [Setup Mail TX] to [On].
  • Page 445 Error Mail I-Fax Error Mail If there is a delivery error while sending an I-Fax, the mail server will send an error message back to the Brother machine and the error message will be printed. If there is an error while receiving an I-Fax, an error message will be printed, for example, "The message being sent to the machine was not in a TIFF format."...
  • Page 446: Synchronize Time With The Sntp Server Using Web Based Management

    Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
  • Page 447 Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
  • Page 448 5. Click the Protocol menu in the left navigation bar. 6. Select the SNTP check box to activate the settings. 7. Restart your Brother machine to activate the configuration. 8. Next to the SNTP check box, click Advanced Settings and follow the instructions below:...
  • Page 449 Option Description Primary SNTP Server Type the server address (up to 64 characters). Address The secondary SNTP server address is used as a backup to the primary Secondary SNTP Server SNTP server address. If the primary server is unavailable, the machine will Address contact the secondary SNTP server.
  • Page 450: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report...
  • Page 451: Reset The Network Settings To Factory Default

    This feature restores all wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Network] > [Network Reset].
  • Page 452: Print The Wlan Report

    Technical Information for Advanced Users • Wireless LAN Report Error Codes • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management...
  • Page 453 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 454 Internet provider or network administrator. Related Information • Print the WLAN Report • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 455: Security

    Home > Security Security • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send or Receive an Email Securely • Use IEEE 802.1x Authentication for a Wired or a Wireless Network...
  • Page 456: Before Using Network Security Features

    > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
  • Page 457: Secure Function Lock 3.0

    Home > Security > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
  • Page 458: Before Using Secure Function Lock 3.0

    If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function. • Copy • Scan Scan includes scan jobs sent via Brother iPrint&Scan. • Fax (supported models only) Send Receive •...
  • Page 459: Configure Secure Function Lock 3.0 Using Web Based Management

    Home > Security > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 460: Scan Using Secure Function Lock 3.0

    Home > Security > Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
  • Page 461: Configure Public Mode For Secure Function Lock 3.0

    Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via AirPrint and Brother iPrint&Scan. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 462: Additional Secure Function Lock 3.0 Features

    Home > Security > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
  • Page 463: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management...
  • Page 464: Certificates And Web Based Management

    > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
  • Page 465 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 466 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate •...
  • Page 467 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 468 > Create and Install a Self-signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 469 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Create a Self- signed Certificate Create a Self-signed Certificate 1.
  • Page 470 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
  • Page 471 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Install the Self- signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer.
  • Page 472 4. Click Continue to this website (not recommended). 5. Click Certificate Error, and then click View certificates. 6. Click Install Certificate….
  • Page 473 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
  • Page 474 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
  • Page 475 Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
  • Page 476 To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. Contact your network administrator. Related Information • Import and Export the Self-signed Certificate on your Brother Machine • Install the Self-signed Certificate for Windows users with Administrator Rights...
  • Page 477 11. Specify the location where you want to save the file. The self-signed certificate is exported to your computer. You can also import the self-signed certificate to your computer. Related Information • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 478 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
  • Page 479 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 480 Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more information, go to your model's page on the Brother Solutions Center at support.brother.com.
  • Page 481 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 482 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 483 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 484 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 485 > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 486 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2.
  • Page 487 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2.
  • Page 488 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
  • Page 489: Send Or Receive An Email Securely

    Home > Security > Send or Receive an Email Securely Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management • Send an Email with User Authentication • Send or Receive an Email Securely Using SSL TLS...
  • Page 490: Configure Email Sending Or Receiving Using Web Based Management

    Home > Security > Send or Receive an Email Securely > Configure Email Sending or Receiving Using Web Based Management Configure Email Sending or Receiving Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending and receiving using SSL/TLS.
  • Page 491: Send An Email With User Authentication

    > Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server.
  • Page 492: Send Or Receive An Email Securely Using Ssl Tls

    Send or Receive an Email Securely Using SSL TLS Your Brother machine supports SSL/TLS methods to send or receive an email via an email server that requires secure SSL/TLS communication. To send or receive email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS, POP3 over SSL/TLS, or IMAP4 over SSL/TLS.
  • Page 493 In most cases, the secured webmail services require the following settings: SMTP Port Server Authentication Method SMTP-AUTH SSL/TLS POP3 Port SSL/TLS IMAP4 Port SSL/TLS Related Information • Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management...
  • Page 494: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network

    Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 495: What Is Ieee 802.1X Authentication

    IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
  • Page 496: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)

    Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 497 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
  • Page 498: Ieee 802.1X Authentication Methods

    Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
  • Page 499: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan...
  • Page 500: Brother Web Connect

    Upload a Document from an External Memory Device Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cloud or E-mail...
  • Page 501: Brother Web Connect Overview

    3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
  • Page 502: Online Services Used With Brother Web Connect

    To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 503: Conditions For Using Brother Web Connect

    Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
  • Page 504 The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed. For Windows: To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. For Mac: To install the Brother Software, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 505 [Settings] > [All Settings] > [Network] > [Web Connect Settings] > [Proxy Settings] > [Proxy Connection]. 2. Press [On]. 3. Press the option that you want to set, and then enter the proxy server information. Press [OK]. 4. Press Related Information • Conditions for Using Brother Web Connect...
  • Page 506 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
  • Page 507: Set Up Brother Web Connect

    Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
  • Page 508 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
  • Page 509 Related Information • Set Up Brother Web Connect...
  • Page 510 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 511 Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
  • Page 512 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
  • Page 513 Related Information • Set Up Brother Web Connect...
  • Page 514 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete Account] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
  • Page 515 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete Account] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
  • Page 516: Scan And Upload Documents Using Brother Web Connect

    [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display the service that hosts the account to which you want to upload.
  • Page 517 5. If the PIN entry screen appears, enter the four-digit PIN and press [OK]. 6. Press [Upload from Scanner]. This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect...
  • Page 518: Upload A Document From An External Memory Device Using Brother Web Connect

    DO NOT remove the USB flash drive while the message appears on the LCD. Otherwise, the USB flash drive, or data stored on the USB flash drive could be damaged. Brother Web Connect supports only file names written in English. Files named in the local language will not be uploaded.
  • Page 519 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Swipe left or right or press d or c to display the service that hosts the account to which you want to upload.
  • Page 520: Download And Print Documents Using Brother Web Connect

    The Secure Function Lock Page Limit feature applies to the print job using Web Connect. Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
  • Page 521 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
  • Page 522 6. Press the thumbnail of the document you want to print. Confirm the document on the LCD and press [OK]. Select additional documents to print (you can select up to 10 documents). 7. When finished, press [OK]. 8. Follow the on-screen instructions to complete this operation. Related Information • Download and Print Documents Using Brother Web Connect...
  • Page 523: Download And Save A Document To An External Memory Device Using Brother Web Connect

    07010001.jpg. Note that the region setting also determines the date format of the file name. • Images are saved in the “BROTHER” folder, which can be found on the root level of the media. IMPORTANT DO NOT remove the USB flash drive while the message appears on the LCD. Otherwise, the USB flash drive, or data stored on the USB flash drive could be damaged.
  • Page 524 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Swipe left or right or press d or c to display the service that hosts the document you want to download.
  • Page 525: Faxforward To Cloud Or E-Mail

    Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1. Web Service •...
  • Page 526 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
  • Page 527 • If you selected [Forward to Cloud], choose the online service you want to receive the faxes, and then specify your account name. • If you selected [Forward to E-mail], select the email address you want to receive the faxes as email attachments.
  • Page 528 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
  • Page 529: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint • Scan Using AirPrint • Send a Fax Using AirPrint (For MFC Models)
  • Page 530: Airprint Overview

    Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
  • Page 531: Before Using Airprint

    Home > Mobile/Web Connect > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
  • Page 532 To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
  • Page 533 Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 534: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Printing Using AirPrint (OS X) • Print Using AirPrint (OS X)
  • Page 535 Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 536 > Before Printing Using AirPrint (OS X) Before Printing Using AirPrint (OS X) Before printing using OS X, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Print & Scan or Printers & Scanners.
  • Page 537 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
  • Page 538: Scan Using Airprint

    Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint Scan Using AirPrint • Before Scanning Using AirPrint (OS X) • Scan Using AirPrint (OS X)
  • Page 539 > Before Scanning Using AirPrint (OS X) Before Scanning Using AirPrint (OS X) • Before scanning using OS X, add your Brother machine to the scanner list on your Mac computer. • Monochrome scan is not currently supported by OS X v10.9.
  • Page 540 Scan Using AirPrint > Scan Using AirPrint (OS X) Scan Using AirPrint (OS X) Before scanning, make sure your Brother machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple Menu.
  • Page 541: Send A Fax Using Airprint (For Mfc Models)

    Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) Send a Fax Using AirPrint (For MFC Models) • Before Sending a Fax Using AirPrint (OS X) • Send a Fax Using AirPrint (OS X)
  • Page 542 Fax Using AirPrint (OS X) Before Sending a Fax Using AirPrint (OS X) Before sending a fax, add your Brother machine to the printer list on your Mac computer. Make sure your Brother machine is connected to the telephone line and works correctly.
  • Page 543 > Send a Fax Using AirPrint (OS X) Send a Fax Using AirPrint (OS X) Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only monochrome fax documents.
  • Page 544: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function.
  • Page 545: Mopria ® Print Service

    , and Gallery, support printing. ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device.
  • Page 546: Brother Iprint&Scan

    Brother iPrint&Scan. • For Apple Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Apple device. Download and install Brother iPrint&Scan from the App Store. • For Windows Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Windows device, without using a computer.
  • Page 547: Controlcenter

    Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ControlCenter4 (Windows) • ControlCenter2 (Mac)
  • Page 548: Controlcenter4 (Windows)

    Scan Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows)
  • Page 549: Change The Operation Mode In Controlcenter4 (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Change the Operation Mode in ControlCenter4 (Windows) Change the Operation Mode in ControlCenter4 (Windows) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode •...
  • Page 550 ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select Mode Select. 3.
  • Page 551: Scan Using Controlcenter4 Home Mode (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) •...
  • Page 552: Scan Using Controlcenter4 Advanced Mode (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. •...
  • Page 553: Set Up The Brother Machine Using Controlcenter4 (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
  • Page 554 If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. Related Information •...
  • Page 555: Create A Custom Tab Using Controlcenter4 Advanced Mode (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) You can create up to three customised tabs, each including up to five customised buttons, with your preferred settings.
  • Page 556 Related Information • ControlCenter4 (Windows)
  • Page 557: Controlcenter2 (Mac)

    Home > ControlCenter > ControlCenter2 (Mac) ControlCenter2 (Mac) • Scan Using ControlCenter2 (Mac) • Set Up the Brother Machine Using ControlCenter2 (Mac) • Turn the AutoLoad Feature On (Mac) • Set Up Your Machine's Address Book Using ControlCenter2 (Mac)
  • Page 558: Scan Using Controlcenter2 (Mac)

    > ControlCenter2 (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats. • Scan Using ControlCenter2 (Mac) • Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) •...
  • Page 559: Set Up The Brother Machine Using Controlcenter2 (Mac)

    Set Up the Brother Machine Using ControlCenter2 (Mac) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 560 Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. Click to start uploading data to the machine, and then exit the Remote Setup Program.
  • Page 561: Turn The Autoload Feature On (Mac)

    Turn the AutoLoad Feature On (Mac) Turn AutoLoad on to launch ControlCenter2 automatically each time you start your Mac. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 562: Troubleshooting

    If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 563: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. •...
  • Page 564 Wi-Fi Direct network, and then try to configure the Wi- Fi Direct settings again. Connection Failed The Brother machine and your mobile • Move the mobile device closer to your device cannot communicate during the Brother machine.
  • Page 565 12 times. machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.
  • Page 566 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
  • Page 567 Error Message Cause Action Paper dust has accumulated on the Clean the paper pick-up rollers. surface of the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. No Response/Busy The number you dialled does not answer Verify the number and try again. or is busy.
  • Page 568 Wi-Fi Direct network Brother machine and another mobile connected using Wi-Fi when the Brother machine is the Group device has shut down, try to configure the Direct. Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 569 A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are using non Brother Original ink, Replace the cartridge with a Brother the machine may not detect the ink Original ink cartridge. If the error message cartridge.
  • Page 570 Error Message Cause Action The ink cartridge must be replaced. Replace the cartridge with a Brother Original ink cartridge. The new ink cartridge has an air bubble. Slowly turn the ink cartridge so that the ink supply port is pointing downwards, and then reinstall the cartridge.
  • Page 571 12 times. machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.
  • Page 572 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
  • Page 573 Error Message Cause Action Paper dust has accumulated on the Clean the paper pick-up rollers. surface of the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. No Response/Busy The number you dialled does not answer Verify the number and try again. or is busy.
  • Page 574 Wi-Fi Direct network Brother machine and another mobile connected using Wi-Fi when the Brother machine is the Group device has shut down, try to configure the Direct. Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 575 LCD instructions. Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges •...
  • Page 576: Transfer Your Faxes Or Fax Journal Report

    • Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) • Reset the Network Settings to Factory Default • Reset Your Brother Machine • Reset Functions Overview • Paper is Jammed in the Front of the Machine •...
  • Page 577 Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press to interrupt the error temporarily.
  • Page 578 MFC-J2330DW 1. Press to interrupt the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following: • Windows Vista and Windows 7 From the (Start) menu, select All Programs >...
  • Page 579 When faxes in the machine's memory are not sent to your computer: Make sure you have set [PC Fax Receive] on the machine. If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you want to transfer the faxes to your computer.
  • Page 580 > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press to interrupt the error temporarily.
  • Page 581: Error Messages When Using The Brother Web Connect Feature

    Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 582 . Incorrect or expired ID, or this temporary ID is already The temporary ID that was entered Apply for Brother Web Connect used. Enter correctly or has expired. A temporary ID is valid access again and receive a new reissue temporary ID.
  • Page 583: Document Jams

    Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed in the Bottom of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF •...
  • Page 584: Document Is Jammed In The Top Of The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Open the ADF cover. 3.
  • Page 585: Document Is Jammed In The Bottom Of The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the ADF document support, and remove the jammed paper. 3.
  • Page 586: Document Is Jammed Inside The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the document cover. 3. Pull the jammed document out to the right. 4.
  • Page 587: Remove Paper Scraps Jammed In The Adf

    Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
  • Page 588: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Front of the Machine • Paper is Jammed in the Back of the Machine •...
  • Page 589: Paper Is Jammed In The Front Of The Machine

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine Paper is Jammed in the Front of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
  • Page 590 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], do the following: a. Lift the Jam Clear Flap, and remove the jammed paper. b. Make sure you look carefully inside (1) for any scraps of paper. When finished, continue with the next step.
  • Page 591 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). When finished, continue with the next step.
  • Page 592 • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 7. Gently close the scanner cover using the finger holds on each side. 8. If your LCD error message was [Jam Front/Rear] or [Repeat Jam Front/Rear], do the following: a.
  • Page 593 9. If your LCD error message was [Jam Front/MP Tray] or [Repeat Jam Front/MP Tray], make sure you look carefully inside the MP tray for jammed paper. Push the release lever (1) towards the back of the machine, and then slowly pull the jammed paper out of the MP tray. 10.
  • Page 594 13. Reconnect the power cord. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam • Transfer Your Faxes or Fax Journal Report •...
  • Page 595: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
  • Page 596 c. Close the Jam Clear Cover. Make sure the cover is closed completely. 5. If your LCD error message was [Jam MP Tray] or [Repeat Jam MP Tray], push the release lever (1) towards the back of the machine, and then slowly pull the jammed paper out of the MP tray. 6.
  • Page 597 8. Slowly pull the jammed paper (1) out of the machine. If your LCD error message was repeat paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2).
  • Page 598 If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 9. Gently close the scanner cover using the finger holds on each side. 10. (MFC-J2330DW) Slowly push Tray #1 completely into the machine. (MFC-J2730DW) Slowly push Tray #1 and Tray #2 (if removed) completely into the machine.
  • Page 599 If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam • Transfer Your Faxes or Fax Journal Report •...
  • Page 600: Remove Paper Scraps

    > Printer Jam or Paper Jam > Remove Paper Scraps Remove Paper Scraps >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps.
  • Page 601: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
  • Page 602: Paper Handling And Printing Problems

    Click /Start > Control Panel > Hardware and Sound > Printers. Right- click Brother MFC-XXXX Printer (where XXXX is your model name). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
  • Page 603 Difficulties Suggestions Click /Start > Devices and Printers > Printers and Faxes. • Windows 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers >...
  • Page 604 Difficulties Suggestions Make sure you are using Brother Original ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources. Make sure you are using one of the recommended types of paper.
  • Page 605 See Related Information: Paper Weight and Thickness. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 606 Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) •...
  • Page 607 • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Load Paper • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Paper Pick-up Rollers • Printer Jam or Paper Jam •...
  • Page 608: Telephone And Fax Problems

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 609 • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 610 5. Set your Brother machine’s Receive Mode to External TAD. See Related Information: Choose the Correct Receive Mode. Make sure your Brother machine’s Fax Detect feature is turned On. Fax Detect is a feature that allows you to receive a fax even if you answered the call on an external or extension telephone.
  • Page 611 Difficulties Suggestions See Related Information: Load Documents in the Automatic Document Feeder (ADF). See Related Information: Load Documents on the Scanner Glass. Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip.
  • Page 612 > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Dial Tone].
  • Page 613 VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly. MFC-J2730DW 1.
  • Page 614: Other Problems

    Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance...
  • Page 615 See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “Device Busy” appears on the Make sure the machine is not showing an error message on the machine's computer screen. display.
  • Page 616: Network Problems

    Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly •...
  • Page 617 > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows Vista/Windows 7/Windows 8/Windows 10 You must log on with Administrator rights.
  • Page 618 If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report...
  • Page 619 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 620 Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
  • Page 621 If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network Cause Action Interface Your security software •...
  • Page 622 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information •...
  • Page 623 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal...
  • Page 624 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
  • Page 625 • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network...
  • Page 626: Airprint Problems

    > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
  • Page 627: Check The Machine Information

    Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Machine Info.].
  • Page 628: Reset Your Brother Machine

    Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine.
  • Page 629: Reset Functions Overview

    Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Unplug the interface cable before you choose [Network] or [All Settings].
  • Page 630: Routine Maintenance

    Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine...
  • Page 631: Replace The Ink Cartridges

    Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.
  • Page 632 3. Open the new ink cartridge bag for the colour indicated on the LCD, and take out the ink cartridge. IMPORTANT • Quickly shake just the black ink cartridge horizontally 15 times as shown, before inserting it into the machine. 4.
  • Page 633 DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge. Related Information • Routine Maintenance • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine...
  • Page 634: Clean Your Brother Machine

    > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) •...
  • Page 635: Clean The Scanner

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
  • Page 636 When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line. After the glass strip is cleaned, the vertical line is gone. Related Information • Clean Your Brother Machine • Telephone and Fax problems •...
  • Page 637: Clean The Print Head From Your Brother Machine

    The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
  • Page 638 Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac)
  • Page 639: Clean The Print Head From Your Computer (Windows)

    > All apps > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver.
  • Page 640: Clean The Print Head From Your Computer (Mac)

    8. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 9. Click Start. The machine starts cleaning. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
  • Page 641: Clean The Machine's Lcd

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
  • Page 642: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
  • Page 643 6. Replace the tray top cover and slowly push the paper tray completely into the machine. Related Information • Clean Your Brother Machine...
  • Page 644: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
  • Page 645: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
  • Page 646 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems...
  • Page 647: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
  • Page 648: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. 1. Unplug the machine from the electrical socket.
  • Page 649 7. Slowly push the paper tray completely into the machine. 8. Reconnect the power cord. Related Information • Clean Your Brother Machine • Error and Maintenance Messages • Paper Handling and Printing Problems...
  • Page 650: Clean The Paper Pick-Up Rollers For Paper Tray #2

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers for Paper Tray #2 Clean the Paper Pick-up Rollers for Paper Tray #2 Related Models: MFC-J2730DW 1. Unplug the machine from the electrical socket. 2. If the paper support flap is open, close it, and then close the paper support.
  • Page 651: Check Your Brother Machine

    > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) •...
  • Page 652: Check The Print Quality

    Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
  • Page 653 If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
  • Page 654 If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
  • Page 655: Check The Print Alignment From Your Brother Machine

    Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> MFC-J2330DW >>...
  • Page 656 Repeat this step for the rest of the patterns. When the print alignment is not adjusted correctly, text looks blurry like this. After the print alignment is adjusted correctly, text looks like this. 7. Press Related Information • Check Your Brother Machine • Paper Handling and Printing Problems...
  • Page 657: Check The Print Alignment From Your Computer (Windows)

    > All apps > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
  • Page 658: Check The Print Alignment From Your Computer (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Click the application pop-up menu, and then select Print Settings.
  • Page 659: Check The Ink Volume

    Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume Check the Ink Volume Although an ink volume icon appears on the machine's LCD, you can use the ink menu to see a large graph showing the ink left in each cartridge.
  • Page 660 Related Information • Check Your Brother Machine • Touchscreen LCD Overview • Settings Screen Overview • Print a Document (Windows) • Print a Document (Mac) • Monitor Machine Status from Your Computer (Windows)
  • Page 661: Monitor Machine Status From Your Computer (Windows)

    Status Monitor. Windows 8 and Windows 10 Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
  • Page 662 • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) • Cancel a Print Job (Windows) • Check the Ink Volume...
  • Page 663 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
  • Page 664 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
  • Page 665 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
  • Page 666: Monitor Machine Status From Your Computer (Mac)

    Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management.
  • Page 667 Icon Description There is a problem with the ink cartridge. Related Information • Check Your Brother Machine • Access Web Based Management...
  • Page 668: Correct The Paper Feed To Clear Vertical Lines

    Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Ink] > [Improve Print Quality] > [Correct Paper Feed].
  • Page 669: Change The Print Setting Options When Having Printing Problems

    If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower. These options are available only when performing operations from the machine, such as copying. When printing from your computer, change the settings in the printer driver. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] >...
  • Page 670 • Prevent Smudged Printouts and Paper Jams (Mac) • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Print Settings (Windows) • Print Options (Mac)
  • Page 671: Pack And Ship Your Brother Machine

    Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 672 IMPORTANT • Make sure the plastic tab on the left side of the orange protective part (1) clicks securely into place (2). • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping.
  • Page 673 11. Close the carton and tape it shut. Related Information • Routine Maintenance • Replace the Ink Cartridges...
  • Page 674: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
  • Page 675: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favourite Settings as a Shortcut • Print Reports •...
  • Page 676: In The Event Of Power Failure (Memory Storage)

    Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
  • Page 677: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date & Time •...
  • Page 678 Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options:...
  • Page 679 The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. • When the machine goes into Sleep Mode, the LCD backlight turns off. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Sleep Mode].
  • Page 680 • The machine is connected to a wireless network. • [WLAN Enable] is set to [On] or [WLAN] is selected in the [Network I/F] setting. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Auto Power Off].
  • Page 681 Set the Date & Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 682 Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings]. 2. Press [Date & Time] > [Time Zone].
  • Page 683 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] >...
  • Page 684 > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer].
  • Page 685 To enter a space, press [Space]. 6. Press Related Information • General Settings • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date & Time...
  • Page 686 Tone or Pulse Dialling Mode Set Tone or Pulse Dialling Mode Your Brother machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode. This feature is not available in some countries.
  • Page 687 • If your telephone system requires a time break recall (hookflash), press ! on the LCD. • If pulse dialing mode is on, # and * are not available to use. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Dial Prefix].
  • Page 688 This feature is to prevent users from sending a fax or call to wrong number by mistake. You can set the machine to restrict Dialling when you use the dial pad, Address Book and Shortcuts. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1.
  • Page 689 Option Description The machine will prompt you to re-enter the number. If you re-enter the same number Enter # correctly, the machine will start dialling. If you re-enter the wrong number, the touchscreen Twice will show an error message. The machine will restrict all fax sending and outbound calls for that dialling method. The machine does not restrict the dialling method.
  • Page 690 The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Quiet Mode]. 2. Press [On] or [Off].
  • Page 691 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Local Language].
  • Page 692 General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J2330DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2. Press [QWERTY] or [ABC].
  • Page 693: Save Your Favourite Settings As A Shortcut

    Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts...
  • Page 694 Some Shortcut menus are not available depending on your model. These instructions describe how to add a Copy Shortcut. The steps for adding a Fax, Scan, Web Connect or Apps Shortcut are very similar. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Shortcuts].
  • Page 695 When adding Fax or Scan to Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favourite Settings as a Shortcut...
  • Page 696 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favourite Settings as a Shortcut • Enter Text on Your Brother Machine...
  • Page 697: Print Reports

    Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax problems...
  • Page 698 (Windows 7, Windows 8 and Windows 10) You can view and print the Fax Journal report from your computer using the Fax Journal management software. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the software.
  • Page 699 > Print Reports > Print a Report Print a Report >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want.
  • Page 700: Settings And Features Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7"(67.5 mm) Touchpanel models) • Features Tables (2.7"(67.5 mm) Touchpanel models) • Settings Tables (3.7"(93.4 mm) Touch Panel models) •...
  • Page 701 > Settings and Features Tables > Settings Tables (2.7"(67.5 mm) Touchpanel models) Settings Tables (2.7"(67.5 mm) Touchpanel models) Related Models: MFC-J2330DW These tables will help you understand your machine's menu selections and options. [Settings] Level 1 Level 2 Level 3...
  • Page 702 [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3 Descriptions Maintenance Improve Print Check and correct the print quality, alignment and Quality paper feeding according to the LCD instructions. Print Head Clean the print head according to the LCD Cleaning instructions.
  • Page 703 Level 1 Level 2 Descriptions (Select shortcut button.) Edit Change the shortcut settings. Delete Delete the shortcut. [Settings] > [All Settings] > [Fax] Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay Set the number of rings before the machine answers in Fax Only or Fax/Tel mode.
  • Page 704 Set the machine to allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off for a wireless LAN. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Setup Wizard Configure your internal print server manually.
  • Page 705 Level 2 Level 3 Level 4 Descriptions WLAN WLAN Configure your wireless network Assistant settings using the Brother CD- ROM. Configure your wireless network settings using the one-button push method. WPS w/ PIN Configure your wireless network Code settings using WPS with a PIN.
  • Page 706 Broadcast fax machine. Relay Domain Register the Domain name. Relay Report Print the relay Broadcast Report. Manual Manually check the POP3 or Receive IMAP4 server for new messages. Message from Message from Display messages and Brother Brother notifications from Brother.
  • Page 707 Level 1 Level 2 Level 3 Level 4 Descriptions Message from Status Display messages and Brother notifications from Brother. Web Connect Proxy Proxy Change the Web connection Settings Settings Connection settings. Address Port User Name Password Network I/F Select the network connection type.
  • Page 708 Level 1 Level 2 Descriptions Fax Auto Redial Set the machine to redial the last fax number if the fax did not go through because the line was busy. Dial Tone Shorten the dial tone detect pause. Dial Prefix Set a prefix number to always be added before the fax number every time you dial.
  • Page 709 Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7"(67.5 mm) Touchpanel models) Features Tables (2.7"(67.5 mm) Touchpanel models) Related Models: MFC-J2330DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 Descriptions Redial(Pause) Redial the last number called.
  • Page 710 Level 1 Level 2 Level 3 Descriptions Options Address Book Search within the Address Book. (Search:) Edit Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers. Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings.
  • Page 711 Level 1 Level 2 Level 3 Level 4 Descriptions Sending Options Batch TX Combine delayed faxes to the same fax Faxes number at the same time of day into one transmission. Real Time TX Send a fax without using the memory. Overseas Mode Set to On if you have difficulty sending faxes overseas.
  • Page 712 [Copy] Level 1 Level 2 Level 3 Descriptions Save as Save the current settings as a shortcut. Shortcut Options Quality Select the Copy resolution for your document type. Paper Type Select the paper type that matches the paper in the tray.
  • Page 713 Scan for E- computer’s Network mail explorer.) Scan for Scan for Print [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service.
  • Page 714 Print Photos Print Print photos by choosing the index Settings numbers. Scan to Scan documents into a USB flash drive. Media Connect the Brother machine to an Internet service. [A3 Copy Shortcuts] Level 1 Level 2 Level 3 Descriptions A3 2in1 Options Quality Select the Copy resolution for your document type.
  • Page 715 Paper the ink dries very slowly. (Wi-Fi Setup) Level 1 Descriptions Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother CD-ROM. Configure your wireless network settings using the one-button push method.
  • Page 716 When you have put a USB Flash drive in the USB slot Level 1 Descriptions JPEG Print Select photo menu. Scan to Media Scan documents into a USB flash drive. Connect the Brother machine to an Internet service. Related Information • Settings and Features Tables...
  • Page 717 Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother CD-ROM. Configure your wireless network settings using the one- button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
  • Page 718 [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3 Descriptions Maintenance Improve Print Check and correct the print quality, alignment and Quality paper feeding according to the LCD instructions. Print Head Clean the print head according to the LCD Cleaning instructions.
  • Page 719 Level 1 Level 2 Level 3 Descriptions Screen Settings Scan Screen Set the default Scan screen settings. Notice Settings Document Alert Displays the alert when a document is left on the scanner glass. Scan Result(Skip Displays a scan result of skip blank page when Blank Page) finished.
  • Page 720 Set the machine to allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Ethernet Select the Ethernet link mode.
  • Page 721 Set the machine to allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off for a wireless LAN. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Setup Wizard Configure your internal print server manually.
  • Page 722 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct Status Status View the current Wi-Fi Direct Information network status. Signal View the current Wi-Fi Direct network signal strength. When your machine acts as Group Owner, the LCD always indicates a strong signal.
  • Page 723 Report. Manual Manually check the POP3 or Receive IMAP4 server for new messages. Message from Message from Display messages and Brother Brother notifications from Brother. Status Web Connect Proxy Proxy Change the Web connection Settings Settings Connection settings. Address Port...
  • Page 724 Level 1 Level 2 Descriptions Firmware Auto Check - View firmware information on the Home screen. [Settings] > [All Settings] > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date Add the date and time on the screen and in the headings of the faxes you send.
  • Page 725 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (3.7"(93.4 mm) Touch Panel models) Features Tables (3.7"(93.4 mm) Touch Panel models) Related Models: MFC-J2730DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3...
  • Page 726 Level 1 Level 2 Level 3 Level 4 Descriptions Sending Address Edit Store Address Book numbers, set up Group Faxes Book numbers for Broadcasting, and change and delete Address Book numbers. Apply Start sending a fax using the Address Book. Call Redial Redial the last number you dialled.
  • Page 727 Level 1 Level 2 Level 3 Level 4 Descriptions Call History Redial Redial the last number you dialled. Outgoing Apply Select a number from the Outgoing Call Call history and then send a fax to it, add it to the Edit Address Book, or delete it.
  • Page 728 Level 1 Level 2 Level 3 Level 4 Descriptions to Media Save as Scan documents and save them Shortcut directly to a USB flash drive (When a USB Flash drive without using a computer. is inserted) to PC to File Other Scan to Scan documents and save them Actions...
  • Page 729 Scan for Print [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [USB] Level 1 Level 2 Level 3 Level 4 Descriptions JPEG Print...
  • Page 730 Send scanned data to a CIFS server on your local network or on the Internet. to FTP Send scanned data via FTP. Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service.
  • Page 731 Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother CD-ROM. Configure your wireless network settings using the one-button push method. When you have put a USB Flash drive in the USB slot...
  • Page 732: Change Machine Settings From Your Computer

    > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
  • Page 733: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 734 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 735 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 736 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorised access to Web Based Management. 1.
  • Page 737: Change The Machine Settings Using Remote Setup

    The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
  • Page 738 Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows)
  • Page 739 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. The Remote Setup Program window appears.
  • Page 740 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
  • Page 741 If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. Related Information •...
  • Page 742 Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) If Secure Function Lock is set to On, you cannot use Remote Setup.
  • Page 743 If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. Related Information •...
  • Page 744 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Use Remote Setup through CC4 to add or change Address Book numbers on your computer.
  • Page 745 Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine Using ControlCenter2 (Mac) • Set Up Your Machine's Address Book Using ControlCenter2 (Mac)
  • Page 746 Set Up the Brother Machine Using ControlCenter2 (Mac) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears.
  • Page 747 Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. Click to start uploading data to the machine, and then exit the Remote Setup Program.
  • Page 748 Use Remote Setup through ControlCenter2 to add or change Address Book numbers on your computer. If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon.
  • Page 749: Appendix

    Home > Appendix Appendix • Specifications • Supply Specifications • Enter Text on Your Brother Machine • To create a better environment • Brother Numbers...
  • Page 750: Specifications

    Inkjet Print Head Mono Piezo with 420 nozzles x 1 Colour Piezo with 420 nozzles x 3 Memory Capacity • MFC-J2330DW 128 MB • MFC-J2730DW 256 MB • MFC-J2330DW LCD (liquid crystal display) 2.7 in. (67.5 mm) TFT Colour Touchscreen LCD •...
  • Page 751 Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off. When using ADF, single-sided printing and scanning, resolution: standard / document: ISO/IEC 24712 printed pattern. Noise depends on printing conditions. MFC-J2330DW: Up to 30 pages when copying with the sort function. Document Size Specifications Document Size ADF Width 105 to 215.9 mm...
  • Page 752 Maximum Up to 100 sheets of 80 g/m² Plain Paper Paper Capacity Manual Feed Slot Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Paper Type (MFC-J2330DW) Recycled Paper Paper Size (Landscape) A4, Letter, Executive, B5 (JIS) (Portrait) A3, Ledger, B4 (JIS), Legal, Mexico Legal, India Legal,...
  • Page 753 For glossy paper, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging. Glossy paper is available up to A4 or Letter size. We recommend using the MP tray for glossy paper. Fax Specifications Compatibility • MFC-J2330DW ITU-T Group 3 • MFC-J2730DW ITU-T Super Group 3 Modem Speed •...
  • Page 754 (Windows Vista / Windows 7 / Windows 8 / Windows 10) ICA Compliant Yes (OS X v10.9.5 / 10.10.x /10.11.x) Colour Depth • MFC-J2330DW 48 bit colour processing (Input) 24 bit colour processing (Output) • MFC-J2730DW 48 bit colour processing (simplex) (Input)
  • Page 755 Receive (Windows only), and Remote Setup. Brother BRAdmin Light (Windows only) Network Management software is also available as a download from Brother Solutions Center. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software.
  • Page 756 Scanning Syste OS X v10.11.x Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ Nuance PaperPort 14 supports Windows Vista (SP2 or greater), Windows 7, Windows 8, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
  • Page 757: Supply Specifications

    For more information about the replacement supplies, visit us www.brother.com/pageyield What is Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from Innobella? the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 758: Enter Text On Your Brother Machine

    The keyboard layout may differ depending on the function you are setting. >> MFC-J2330DW >> MFC-J2730DW MFC-J2330DW When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
  • Page 759 • Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections •...
  • Page 760: To Create A Better Environment

    Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
  • Page 761: Brother Numbers

    For technical and operational assistance, call the call center in mainland China. To seach Frequently asked questions (FAQs)/ASCs/Driver/Manuals, etc, please visit our service website: support.brother.com To search where to purchase consumables, please visit the official website of BROTHER (CHINA) LTD.: www.brother.cn Related Information •...
  • Page 762 CHN-ENG Version B...

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