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B-5D
General Description
This feature enables a secretary to voice announce a call to a boss when he is currently on his My-Line.
Operating Procedure
Example:
1.
Station 200, Boss
2.
Station 201, Secretary
Boss is currently connected to Trunk A. Call at Trunk B, intended for 200, reroutes to Station 201.
1.
Secretary answers station 201.
2.
Secretary asks the caller to hold and presses CALL HOLD [C-6D] feature key or XFR key and
CALL HOLD code. (CALL WAITING - ORIGINATE [C-31] key; secretary hears Dial Tone.
3.
Secretary presses SPEED CALLING - ONE TOUCH [S-26D] key on which the BOSS-
SECRETARY OVERRIDE Tone Code pause (rcl key) and the boss' station number (200) has
been programmed.
4.
Secretary hears Ringback Tone; Boss receives 3 bursts of Camp-on Tone (to distinguish it from
the single burst for an Attendant Camp-on).
Boss' Response Options
Case 1:
1.
Boss presses the ANS key and converses with secretary (Trunk A is placed on hold).
2.
Secretary hangs up, boss speaks with Trunk B.
Case 2:
1.
Boss presses the ANS key and converses with secretary (Trunk A is placed on hold).
2.
Boss presses 201 key and converses with Trunk B; secretary hears Reorder Tone.
3.
Boss presses ANS to reconnect with Trunk A; Trunk B is placed on hold.
Case 3:
1.
If boss does not respond to 3 bursts of Waiting Tone, secretary presses RCL key to resume
talking to Trunk B.
Case 4:
1.
Boss presses the ANS key and converses with Secretary (Trunk A is placed on hold). Boss
denies the call.
2.
Boss presses TRANSFER to return to Trunk A. Secretary can also press XFR key, so that both
boss and secretary return to original callers.
3.
Secretary is returned to Trunk B.
Service Conditions
1.
Secretary must have a D
no line key or CALL HOLD key is available, the boss's switchhook flashes to alternate between
Trunk A and Trunk B. To disconnect from one trunk, the boss hangs up. The remaining trunk
recalls to the single-line set. The held party hears Ringback Tone.
2.
If boss and secretary have multi-line operations, they must have each other's My-Line appearing
term
on their D
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Boss - Secretary Override - D
Boss - Secretary Override - D
term
for this operation. Boss may have a single line telephone, but since
.
term
term
B-5D
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