Overflow Feature - Panasonic KX-TDA100 Features Manual

1.2 Receiving Group Features
1.2.2.5

Overflow Feature

Description
When waiting calls exceed the waiting queue capacity (
may be redirected to a preprogrammed destination or a busy tone may be sent to the callers
by the following features:
1) Intercept Routing—Overflow in an Incoming Call Distribution Group
2) Busy on Busy
1.
Intercept Routing—Overflow in an Incoming Call Distribution Group
The Intercept Routing—Overflow in an Incoming Call Distribution Group works in one of
following conditions:
a)
b)
c)
d)
e)
[Available Destination]
The overflow destinations can be assigned for each incoming call distribution group and
each time mode (day/lunch/break/night) (
destinations can be assigned, one for the a) and b) (
and one for c), d), and e) (
Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
PS
Incoming Call Distribution Group
PS Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analogue/ISDN Remote Maintenance
Idle Line Access no. + Phone no.
Trunk Group Access no. + Trunk Group no. +
Phone no.
Other PBX Extension (TIE with no PBX Code)
Other PBX Extension (TIE with PBX Code)
52 Feature Guide
There is no space in the waiting queue.
The Queuing Time Table is not assigned and there are no extensions logged-in.
An Overflow command is assigned to the Queuing Time Table.
The Overflow time (
Manual Queue Redirection is performed.
Destination for Overflow Time Expiration [625]).
Destination
Queuing Call Capacity [628]), they
Overflow Time [626]) expires.
2.2.4 Time Service). The two different
Destination When All Busy [627]),
Availability