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the exclusion or limitation of incidental and consequential damages and so to the extent that such limitations
are not allowed, the above limitations or exclusions may not apply, to you, the Consumer. This limited
warranty gives the Consumer specific legal rights and the Consumer may also have other legal rights under
the legislation of some jurisdictions. These legal rights vary from jurisdiction to jurisdiction and are not
prejudiced by anything contained in this limited warranty. It also means that in some jurisdictions our
responsibility to you the Consumer may be more extensive than in other jurisdictions.
8. The Consumer shall take the following steps to make a claim under this limited warranty:
Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service
Centre.
Contact information for the world-wide network of Sendo authorised service centres is available at
www.sendo.com.
If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of
the Products by a dated proof of purchase.
Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device
and delete it from the Product before repair.
The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from
an installation are not covered under this limited warranty.
If the Product is returned for service and the Product is deemed out of warranty under the terms and
conditions of this warranty, the Consumer will be notified and given an estimate of the applicable charges.
If the estimate is refused a minimum service fee for collection, inspection and quotation of said product would
be due.
9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer's jurisdiction,
Sendo neither assumes nor authorizes any authorised service centre or any other person or entity to assume
for it any other obligation or liability beyond that which is expressly provided for in this limited warranty
including the provider or seller of any extended warranty or service agreement.
10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and
contemporaneous agreements or understandings, oral or written, and all communications relating to the
Product, and no representation, promise or condition not contained herein shall modify these terms.
11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The
allocation is recognized by the Consumer and is reflected in the purchase price of the Product.
12. Diagnostic instructions and other service information is available free of charge at www.sendo.com.
Information on out of warranty repair costs and charges is available at www.sendo.com.
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