Argox OS-314plus User Manual
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Argox OS-314plus User Manual

Argox OS-314plus User Manual

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Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
D
B
P
ESKTOP
ARCODE
RINTER
Product Improvements
OS-314plus
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
User's Manual
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company's published
engineering specifications and manuals are correct; however, errors do occur.
Argox Information Co., Ltd. reserves the right to correct any such errors and
disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or
anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such
product, even if Argox Information Co., Ltd. has been advised of the possibility of
such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
Website: http://www.argox.com
I

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Summary of Contents for Argox OS-314plus

  • Page 1 Argox Information Co., Ltd. has been advised of the possibility of such damages.

  • Page 2: Table Of Contents

    Parts and Features ..............8 EN55024:2010 Controls and Indicators ............11 Loading Ribbon and Media ..........13 Argox Information Co., Ltd certifies that the following products and/or Loading Ribbon ..............13 components are compliant with the current requirements of the European Loading Media..............18 Union Restriction on the use of Hazardous Substances (RoHS) Directive, Standard Mode..............

  • Page 3: Getting Started

    Getting Started Thermal Print Head ............59 Replacing the Thermal Print Head........62 Congratulations on choosing the Argox OS-314plus Important notice during TPH replacement ....64 desktop barcode printers. This manual will help you get to know Technical Reference ............65 your new printer.

  • Page 4: Package Contents

    2. Insert the separate power cord into the power supply. 3. Plug the other end of the cord into an AC electrical outlet. Package Contents Printer  Power Supply  Power Cord  Quick Installation Guide   USB Cable  0.5” ID Core for Ribbon  OS-314plus...

  • Page 5: Getting To Know Your Printer

    Getting to Know Your Printer The illustrations that follow describe the printer’s parts, features, controls, and indicators. Parts and Features Top Cover Media Hanger Ribbon Pick-up Holder Release Levers Power Switch Power Indicator Ready Indicator Feed Button OS-314plus...

  • Page 6: Controls And Indicators

    Controls and Indicators The printer’s controls and indicators are shown in the diagram below. The following table explains control and indicator functions. Ribbon Supply Holder Thermal Print head Top Cover Platen Roller Power Indicator Power Switch Ready Indicator Feed Button...

  • Page 7: Loading Ribbon And Media

    Loading Ribbon and Media Control / Function This section describes how to load ribbon and media in the OS Indicator Series printer. On: turns on normal operation  Off: turns off power Loading Ribbon  Power Switch Note: Turn power off before connecting or disconnecting cables Green light shows the power-on ...
  • Page 8 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it Print Head Module a little bit onto the core. 6. Insert the ribbon roll into the supply holder. (First snap in Media Compartment the left side and then the right side.) Release Lever...
  • Page 9 7. Turn back the print head module and then insert the bare 8. Turn the wheel of the print head module to ensure the core into the pick-up holder. (First snap in the left side, and ribbon is tightly wound. then the right side.) 9.

  • Page 10: Loading Media

    2. Remove the media hanger. Loading Media The OS-314plus printers offer Two different loading modes: standard or with a cutter. Media Compartment Media Hanger Standard mode allows you to collect each label freely.  Cutter mode automatically cuts the label after it prints.
  • Page 11 4. Click the media hanger back into the media compartment. 5. Align the media roll to the left end. 6. Move the shield from right to left until it leans against the media. Media Compartment 7. Unlatch the print head module. 8.
  • Page 12 10. Put the print head module down and press down firmly until you hear a snap. 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Feed Button Print Head Module...

  • Page 13: Cutter Mode

    11. Close the top cover and turn on the printer or press the Cutter Mode "FEED" button if the printer is already on. Note: For Cutter mode you must first install the cutter and add Note: The "FEED" button does not make the printer cut. Cutting the cutter baby board to J16 on the main board.

  • Page 14: Calibration And Configuration

    Calibration and Configuration Sensor Detection This section discusses calibration, printing configuration and resetting the printer to factory defaults. Detection Area of the Reflective Sensor Performing Calibration and Configuration The reflective Sensor is positioned at 7mm from the left edge of media.

  • Page 15: Resetting Printer To Factory Defaults

    FEED button. 4. "Ready" indicator will then become lit, too. At this moment, the printer has resumed its factory default settings Note: Revise the factory default settings that stored in flash, even if turn off the power source cannot be eliminated. Resetting Printer to Factory Defaults 1.

  • Page 16: Computer Connections

    (12Mb/s) interface that is compatible with your existing PC hardware. The USB’s “plug and RS-232 Serial play” design makes installation easy. Multiple printers can share a Port single USB port/hub. USB Port Power Jack Parallel Port OS-314plus...

  • Page 17: Serial Cabling Requirements

    Parallel Interface Requirements Serial Cabling Requirements The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer. The other end of the parallel interface cable connects to the Data cables must be of fully shielded construction and fitted with printer connector at the host computer.

  • Page 18: Communicating With The Printer

    USB port on the printer and on the PC. operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL 2. Turn on the printer. If the printer supports Plug-and-Play, and label editing software or MS Word, etc., to print to this printer.
  • Page 19 4. Under OS-2140 product selection prompt, choose Seagull Driver version and then start installation: Argox OS-2140 PPLA Then click “Next.” Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.
  • Page 20 6. Enter Printer name (i.e. Argox OS-2140 PPLA) and select "do not share this printer”, and click "Next". 7. Check all the data on the showing screen, if it is correct, click Argox X-1000VL PPLB "Finish". Argox OS-2140 PPLA Argox OS-2140 PPLA...
  • Page 21 8. After the related files have been copied to your system, click 9. After driver installation is complete, click "Close". "Finish". The driver should now be installed. Installed printer Argox OS-2140 PPLA Installing printer ‘Argox OS-2140 PPLA’…...

  • Page 22: Installing The Printer Driver

    Installing the Printer Driver 3. Under OS-2140 product selection prompt, choose Seagull Driver version and then start installation: 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket.
  • Page 23 4. On the prompt, Windows Printer Driver, select “I accept…” 5. Assign the directory to keep Seagull driver, (for example: and click "Next". C:\Seagull) and click "Next".
  • Page 24 6. Click "Finish". 7. Select Install printer drivers and Click "Next"...
  • Page 25 9. Select the port of the printer and click "Next". 8. Select model & emulation - the following examples are based on model OS-2140 PPLA: A rgox OS-2140 PPLA...
  • Page 26 10. Enter Printer name (i.e. Argox OS-2140 PPLA) and select 11. Check all the data on the showing screen, if it is correct, click Argox X-1000VL PPLB "do not share this printer”, and click "Next". "Finish". Argox OS-2140 PPLA Argox OS-2140 PPLA...
  • Page 27 12. After the related files have been copied to your system, click 13. After driver installation is complete, click "Close". "Finish". The driver should now be installed. Installed printer Argox OS-2140 PPLA Installing printer ‘Argox OS-2140 PPLA’…...

  • Page 28: Troubleshooting

    Label stock out Supply the label roll Label stock not Install the label roll installed Troubleshooting Label jam Recover the jam Normally, when the printer is in not working properly, the "Power" LED Indicators: Power and Ready LEDs blink alternately LED blinks continuously;...

  • Page 29: Miscellaneous

    at cutter Recover the jam installing or setting the cutter Miscellaneous Hardware error Call for service If the host shows "Printer Time out" 1. Check if the communication cable (parallel or serial) is LED Indicators: Only the Ready LED blinks connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end.

  • Page 30: Recovery

    Clean the print head. If the problem persists, replace the print Caring for Your Printer head. Adhesives and coatings of media can over time transfer onto the  Poor printout quality: printer components along the media path including the thermal The ribbon may not be qualified.
  • Page 31 TPH Cleaning Interval: It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it’s found print quality is degraded, please clean print heads more frequently.

  • Page 32: Replacing The Thermal Print Head

    6. Disassemble the print head and the mounting bracket by Replacing the Thermal Print Head releasing screws. 7. Replace with a new print head. Reassemble the print head 1. Switch off the power and wait for both LEDs to go off. module in reverse order.

  • Page 33: Important Notice During Tph Replacement

    2. Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch. 3. Residue or contamination should NOT be removed by a Specifications OS-314plus Printing Method Direct Thermal / Thermal Transfer cutter to prevent any damage by dent or scratch.
  • Page 34 PPLB: Universal Switching Power Supply Input: Code 39, Code 93, Code 128/ subset A,B,C, Power Source 100V~240V±10%, 1.8A, 50~60Hz, Output: 24VDC, Codabar, Interleaved 2 of 5, Interleaved 2 of 5 with 2.5A check sum digit, Interleaved 2 of 5 with human Operation Temperature: 40F~100F (4C~38C), Operation readable check digit, Matrix 2 of 5, UPC A/E 2 and...

  • Page 35: Fonts, Bar Codes And Graphics Specification

    Printer Programming Language B, PPLB Fonts, Bar Codes and Graphics Specification Programming PPLB Language The specifications of fonts, bar codes and graphics depends on Internal fonts 5 fonts with different point size the printer emulation. The emulations PPLA, PPLB and PPLZ are 8 bits code page : 437, 850, 852, 860, 863, 865, printer programming languages, through which the host can 857, 861, 862, 855, 866,...

  • Page 36: Interface Specifications

    Notes: Interface Specifications 1. The bare core for the ribbon must be 11 cm in length. It should have two opposite slits at two ends. If the ribbon itself is less than 11 cm, it must be aligned with the bare core in the left side when you install it.

  • Page 37: Serial

    Parallel (Centronics) Serial The parallel port is a standard 36-pin Centronics, which complies with IEEE 1284 standard (compatibility mode). Pin assignments The RS232 connector on the printer side is a female, DB-9. are as follows: Direction Definition Shorted to Pin 6 Direction Definition Direction...

  • Page 38: Connection With Host

    Connection with host Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Host 25S Printer 9P Host 9S Printer 9P Pin 5- Ground ……… Ground (PC or compatible) (PC or compatible) In general, as long as the data quantity is not too large and you DTR 20 ……...

  • Page 39: Appendix I - Installing The Cutter

    Appendix I - Installing the Cutter 4. Remove the whole print head assembly by releasing the 4 screws at its feet. 1. Turn off the printer power and unplug the power cable and Serial / USB cable. 2. Remove the top cover. 3.

  • Page 40: Appendix Ii - Installing The Extension Card

    Appendix II - Installing the Extension Card 6. Secure the four screws attaching the cutter. Extension Card designated for all optional extension modules. For example, RTC card and Add-on card. Install the extension card into the printer as follows: 1. Turn off the printer power. 2.
  • Page 41 4. Remove the middle cover. 5. Mount the extension card to J14 on the main board. Slot for Extension card 6. Click back the middle cover. 7. Secure the two screws for the base housing. 8. Click the top cover into place.

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