Problems And Solutions - HP Photosmart R930 series User Manual

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.
NOTE:
digital photography experience, periodically check the Hewlett-Packard Technical
Support website (www.hp.com/support) for updates to your camera's firmware,
software, and drivers.
How can I get professional-quality prints if I don't have a photo printer?
Use the
"Buying prints online" on page
The camera does not turn on.
• Install a new or recharged battery, ensuring that the battery is inserted correctly
(see
HP Photosmart R07 Lithium Ion battery for HP Photosmart R-series cameras.
• Ensure that a battery is installed in the camera, that the power adapter is connected
to the camera and is plugged into a working electrical outlet, and that power adapter
is not damaged or defective.
• Ensure that the memory card is the proper type (see
remove the memory card and turn on the camera; if the camera turns on, turn off the
camera, install the memory card, turn on the camera, and format the memory card
(see
turn on after you reinstalled the memory card, format the memory card using a
memory card reader, or replace the memory card.
• Reset the camera (see
The battery gauge goes up and down frequently.
See "Power indicators" on page
I have to recharge the Lithium Ion battery frequently.
• See
• A battery that is new or has not been charged recently must be recharged to reach
full capacity.
• If you have not used the battery for two months or longer, recharge it.
The Lithium Ion battery will not charge.
• Try charging it again after it has drained awhile.
• Use only the power adapter that came with your camera.
• If charging the battery does not work, replace the battery.
Downloaded from ManualsCamera.com Manuals
Known issues are often fixed with new releases of firmware. To optimize your
Buy Prints Online feature on the
"Install the battery" on page
"Install and format an optional memory card" on page
"Resetting the camera" on page
"Extending battery life" on page
Photosmart Express Menu (see
39).
5) and that you are using a rechargeable
55.
54.
"Storage" on page 58). If so,
7). If the camera does not
44).
45