Universal Serial Bus (Usb) Port Problems; Video Problems - IBM X3610 Installation Manual

Universal Serial Bus (USB) port problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
A USB device does not work.

Video problems

See "Monitor problems" on page 59.
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IBM System x3610 Type 7942: Installation Guide
Action
1. Make sure that:
v The correct USB device driver is installed.
v The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in the BIOS
Setup Utility program menu (see the User's Guide for more information).
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
4. Move the device cable to a different USB connector.
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Failing USB device
b. (Trained service technician only) System board