Toyota 2014 Venza Owner's Manual page 68

1-3. Adjustable components (seats, mirrors, steering wheel)
Active head restraints
■
Active head restraints
Even small forces applied to the seatback may cause the head restraint to
move. Pushing up a locked head restraint forcibly may make the inner struc-
ture of the head restraint appear. This does not indicate a problem.
Inner
structure
68
VENZA_OM_OM73019U_(U)
When the occupant's lower back
presses against the seatback
during a rear-end collision, the
head restraint moves slightly for-
ward and upward to help reduce
the risk of whiplash on the seat
occupant.
During
rear-end
collision