Panasonic CF-W8 Series Reference Manual page 112

Troubleshooting (Advanced)
When using an external mouse
Uninstall the Touch Pad utility using the following pro-
cedures.
Click / on the notification area, and click
A
[Exit].
Click [start] - [Control Panel] - [Add or Remove
B
Programs].
Click [Touch Pad Utility], and click [Remove] to
C
remove the program.
If the error message continues to appear even after confirming the above items, or if there is no external mouse con-
nected:
If an application with a high CPU usage rate is running, exit this application, and click [start] - [All Programs] -
A
[Panasonic] - [Touch Pad Utility].
Uninstall and then reinstall the Synaptics TouchPad driver and Touch Pad utility. (
B
If [Touch Pad utility settings] does not appear when you click [start] - [All Programs] - [Panasonic], click [start] - [Control
Panel] - [Add or Remove Programs], and check that [Touch Pad Utility] appears.
• If it does not appear:
It is necessary to install the Touch Pad utility.
Click [start] - [Run] and input "c:\util\wheelpad\setup.exe", then click [OK].
Follow the on-screen instructions for the installation.
• If it does appear:
Click [Touch Pad Utility], and click [Remove] to remove the program. Then follow the procedure under "If it does not
appear" above to reinstall.
If an application has a screen in which only one of horizontal and vertical scrolling is possible, then regardless of the Touch
Pad operation, scrolling only occurs in the permitted direction. (For example, in a screen permitting only horizontal scroll-
ing, a vertical scroll operation results in horizontal scrolling.)
When using the Touch Pad
Uninstall the external mouse application and driver.
( page 76)
Check to ensure that [Touch Pad] is set to [Enabled] in the
[Main] menu of the Setup Utility.
Use the following procedures to confirm that the Touch Pad
driver has been installed.
Click [start] - [Control Panel] - [Performance and
A
Maintenance] - [System] - [Hardware] - [Device
Manager].
Double-click [Mice and other pointing devices]. Confirm
B
that [Synaptics PS/2 Port TouchPad] is in this list.
Disconnect the external mouse and restart your computer.
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