HP ProLiant DL560 Quickspecs page 26

QuickSpecs
Options
Rack Options for Third Rack Options for Third Rack Options for Third Rack Options for Third
party Cabinet Racks party Cabinet Racks party Cabinet Racks party Cabinet Racks
Service and Support Service and Support Service and Support Service and Support
Offerings (HP Care Pack Offerings Offerings Offerings
Services)
Round hole rack cabinet rail kit
NOTE: Support for racks with round mounting holes (include HP Rack System /E and NOTE:
NOTE: NOTE:
HP Systems) with and adjustment range of 24 inches to 36 inches (60.96 cm to 91.44
cm).
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services
Hardware Installation, Electronic
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-
5pm, M-F, excl. HP holidays, Electronic
Support Plus Support Plus
Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP
holidays, Electronic
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support
offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays,
Electronic
Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
NOTE: For more information, customer/resellers can contact NOTE: NOTE: NOTE:
http://www.hp.com/services/carepack
DA - 11595 Worldwide — Version 46 — December 16, 2005
HP ProLiant DL560 HP ProLiant DL560 HP ProLiant DL560 HP ProLiant DL560
293052-B21
U4697E
U4698E
U4699E
U4707E
U4708E
U4709E
U4711E
U4710E
U4712E
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