Product Specific Problems - Dell e248wfp User Manual

Common Symptoms
No Video/ Power LED off No picture
No Video/ Power LED on No picture or no
Poor Focus
Shaky/Jittery Video
Missing Pixels
Stuck-on Pixels
Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines Screen has one or
Synchronization Problems Screen is
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a
static image left on the
monitor for a long period
of time
Input auto switching to
another source

Product Specific Problems

SPECIFIC SYMPTOMS
Screen image is too small
Downloaded from ManualMonitor.com Manuals
What You
Experience
Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
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Verify that the power outlet is functioning properly using any other electrical equipment.
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Ensure that the power button depressed fully.
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Increase brightness & contrast controls via OSD.
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brightness Perform monitor self-test feature check.
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Check for bent or broken pins in the video cable connector.
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Picture is fuzzy, Perform Auto Adjust via OSD.
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blurry, or ghosting Adjust the Phase and Pixel Clock controls via OSD.
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Eliminate video extension cables.
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Reset the monitor to Factory Settings.
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Change the video resolution to the correct aspect ration (16:10).
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Wavy picture or Perform Auto Adjust via OSD.
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fine movement Adjust the Phase and Pixel Clock controls via OSD.
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Reset the monitor to Factory Settings.
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Check environmental factors.
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Relocate the monitor and test in another room.
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LCD screen has Cycle power on-off.
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spots Pixel that is permanently off is a natural defect that can occur in LCD technology.
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LCD screen has Cycle power on-off.
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bright spots Pixel that is permanently off is a natural defect that can occur in LCD technology.
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Picture too dim or Reset the monitor to Factory Settings.
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too bright Auto Adjust via OSD.
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Adjust brightness & contrast controls via OSD.
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Screen not Reset the monitor to Factory Settings.
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centered correctly Auto Adjust via OSD.
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Adjust brightness & contrast controls via OSD.
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NOTE: When using 'DVI-D', the positioning adjustments are not available.
Reset the monitor to Factory Settings.
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more lines Perform Auto Adjust via OSD.
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Adjust Phase and Pixel Clock controls via OSD.
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Perform monitor self-test feature check and determine if these lines are also in self-test mode.
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Check for bent or broken pins in the video cable connector.
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NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Reset the monitor to Factory Settings.
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scrambled or Perform Auto Adjust via OSD.
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appears torn Adjust Phase and Pixel Clock controls via OSD.
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Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
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Check for bent or broken pins in the video cable connector.
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Restart the computer in the safe mode.
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Visible signs of Do not perform any troubleshooting steps.
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smoke or sparks Contact Dell immediately.
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Monitor Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
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malfunctions on & Reset the monitor to Factory Settings.
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off Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
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Picture missing Perform monitor self-test feature check.
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color Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
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Check for bent or broken pins in the video cable connector..
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Picture color not Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
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good application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
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Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
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Faint shadow from Use the Power Management feature to turn off the monitor at all times when not in use (for more
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the static image information, see
displayed appears Alternatively, use a dynamically changing screensaver.
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on the screen
Can't select input Under "Auto Detect" mode if one of the DVI or VGA signal is lost(or cable disconnected) the display will
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source automatically switch to the other input source where a signal exist.
WHAT YOU EXPERIENCE
Image is centered on screen, but does not fill entire
Possible Solutions
Power Management Modes).
POSSIBLE SOLUTIONS
Reset the monitor to factory settings using
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