Contents About your monitor..........5 Package contents............5 Product features............6 Identifying features and controls........7 Monitor specifications..........12 Plug and play capability..........28 LCD monitor quality and pixel policy......28 Maintenance guidelines..........28 Setting up the monitor........29 Connecting the stand..........29 Connecting your monitor..........34 Organizing cables............35 Removing the stand.............35 Operating your monitor........41 Turning on the monitor..........41 Using the front panel controls........41...
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Troubleshooting..........70 Self-test..............70 Built-in diagnostics............72 Common problems............73 Product-specific problems...........75 Appendix............76 FCC notices (U.S. Only) and Other regulatory information........76 Contact Dell..............76 Pin assignments............77 │ Contents...
NOTE: To set up Stand from any other source, refer to the documentation comes with the Stand for instruction. Component image Component description Monitor Stand riser: a. E1920H/E2020H b. E2220H/E2420H/E2720H c. E2420HS/E2720HS Stand base: a. E1920H/E2020H/E2220H/E2420H b. E2720H c. E2420HS/E2720HS VESA™...
E2720H/HS: 68.59 cm (27 in.) diagonal viewable area display (measured diagonally). 1920 x 1080 resolution, with full-screen support for lower resolutions. E1920H: Viewing angles of 90 degrees in vertical and 65 degrees in horizontal directions. E2020H/E2220H: Viewing angles of 170 degrees in vertical and 160 degrees in horizontal directions.
RoHS Compliant. Energy Star Certified. ® Identifying features and controls Front view E1920H/E2020H/E2220H/E2420H/E2720H Description Label Function buttons To access the OSD menu and change the settings if required. (For more information, see Using the...
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Barcode, serial number, and See this label if you need to contact Dell for technical support. The service tag label Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
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Identifying features and controls Front view E2420HS/E2720HS Description Label Function buttons To access the OSD menu and change the settings if required. (For more information, see Using the front panel controls) Power On/Off button To turn the monitor On or Off. (with LED indicator) Back view Without monitor stand...
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Barcode, serial number, and See this label if you need to contact Dell for technical support. The service tag label Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
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Bottom view, without monitor stand E1920H/E2020H/E2220H/E2420H/E2720H Description Label Power port To connect the monitor power cable. DP port For connection to your computer using DP cable. VGA port For connection to your computer using VGA cable. E2420HS/E2720HS Description Label Power port To connect the monitor power cable.
Fast mode Color depth 16.7 million colors 16.7 million colors Color gamut 72% (CIE1931)/83%(CIE1976) 72% (CIE1931)/83%(CIE1976) Dell display manager compatibility Connectivity 1 x DP1.2, 1 x VGA 1 x DP1.2, 1 x VGA Bezel width (edge of 17.8 mm (Top) 18.3 +/- 0.5 mm (Top)
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5 ms Color depth 16.7 million colors 16.7 million colors Color gamut 72% (CIE1931)/83%(CIE1976) 72% (CIE1931)/83%(CIE1976) Dell display manager compatibility Connectivity 1 x DP1.2, 1 x VGA E2420H: 1 x DP1.2, 1 x VGA E2420HS: 1 x HDMI1.4, 1 x VGA Bezel width (edge of 17.8 mm (Top)
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8 ms Fast mode 5 ms Color depth 16.7 million colors Color gamut 72% (CIE1931)/83%(CIE1976) Dell display manager compatibility Connectivity E2720H: 1 x DP1.2, 1 x VGA E2720HS: 1 x HDMI1.4, 1 x VGA Bezel width (edge of 11.8 mm (Top) monitor to active area) 11.8 mm (Left/Right)
Electrical specifications E1920H Model Video input signals Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations, input signals...
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Electrical specifications E2420H Model Video input signals Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations, input signals polarity-free TTL level, SOG (Composite SYNC on green) AC input voltage/...
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Electrical specifications E2720H Model Video input signals Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations, input signals polarity-free TTL level, SOG (Composite SYNC on green) AC input voltage/...
Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
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NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
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NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
Environmental characteristics Model E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS Temperature: Operating C to 40 C (32 F to 104 ° ° ° ° Non-operating: C to 60 C (-4 F to 140 Storage ° ° ° ° Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating:...
Power Save Mode. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. E1920H Horizontal Vertical Power...
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E2420H Horizontal Vertical Power Power Video VESA Modes sync sync indicator consumption Normal operation Active Active Active White 22 W (maximum) 15 W (typical) Active-off mode Inactive Inactive Blanked White Less than 0.3 W (Glowing) Switch-off Less than 0.3 W Power Consumption P 12.34 W Total Energy Consumption(TEC)
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E2720HS Horizontal Vertical Power Power Video VESA Modes sync sync indicator consumption Normal operation Active Active Active White 30 W (maximum) 23 W (typical) Active-off mode Inactive Inactive Blanked White Less than 0.3 W (Glowing) Switch-off Less than 0.3 W Power Consumption P 14.03 W Total Energy Consumption(TEC)
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The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed: E1920H Dell XX Monitor E2020H E2220H No DP Cable E2420H E2720H The display will go into Power Save Mode in 4 minutes.
During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors.
NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E1920H/E2020H Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.
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Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2220H Assemble the stand riser to stand base.
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Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2420H Assemble the stand riser to stand base.
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Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2720H Assemble the stand riser to stand base.
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Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2420HS/E2720HS Assemble the stand riser to stand base.
NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.
NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E1920H/E2020H a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand.
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Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2220H a.
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Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2420H a.
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Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2720H a.
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Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2420HS/E2720HS a.
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NOTE: For use only with UL or CSA or GS-listed wall-mount bracket with minimum weight/load bearing capacity of 8.76 kg (19.31 lb) for E1920H, 8.80 kg (19.40 lb) for E2020H, 10.80 kg (23.80 lb) for E2220H, 13.00 kg (28.66 lb) for E2420H, 13.20 kg (29.10 lb) for E2420HS, 18.00 kg (39.68 lb) for E2720H, 18.16 kg (40.04 lb) for...
Operating your monitor Turning on the monitor Press the button to turn on the monitor. E1920H/E2020H/E2220H/E2420H/E2720H Using the front panel controls : Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. E1920H/E2020H/E2220H/E2420H/E2720H...
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To exit or return to the OSD main menu. Exit To turn the monitor on or off. Solid white light indicates the monitor is turned Power button on and functioning normally. Blinking white light (with power-status light) indicates the monitor is in power save mode. Turning on the monitor Press the button to turn on the monitor.
To launch the On-Screen Display (OSD) menu, or to access the list of items / options of a menu Menu item. For more information, see Accessing the menu. To exit or return to the OSD main menu. Exit To turn the monitor on or off. Solid white light indicates the monitor is turned Power button on and functioning normally.
NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. Press the button to display the OSD main menu. E1920H Dell XX Monitor E2020H Brightness / Contrast E2220H Auto Adjust E2420H...
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Icon Menu and Description Submenus Brightness/ Use this option to control the brightness or contrast settings. Contrast EXX20H Dell XX Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others E2X20HS Dell 2X Monitor Brightness / Contrast...
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Icon Menu and Description Submenus Auto Adjust Use this option to activate automatic setup and adjust menu. EXX20H Dell XX Monitor Brightness / Contrast Auto Adjust Press to adjust the screen automatically Input Source Color Display Menu Personalize Others E2X20HS...
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Input Use the input source menu to switch between the different video signals that may be connected to your monitor. Source EXX20H: one VGA and one DP input Dell XX Monitor Brightness / Contrast Auto Adjust Input Source Auto Select...
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Icon Menu and Description Submenus Color Use color to adjust the color setting mode. EXX20H Dell XX Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format Input Source Reset Color Color Display Menu Personalize Others E2X20HS Dell 2X Monitor...
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Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. EXX20H Dell XX Monitor Brightness / Contrast Preset Modes Standard Auto Adjust...
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Icon Menu and Description Submenus E2X20HS Dell 2X Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source Reset Color Warm Color Cool Display Custom Color Audio Menu Personalize Others Input Color Allow you to set the video input mode to:...
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Menu and Description Submenus Reset Color Reset your monitor color settings to the factory settings. Display Use the display to adjust image. EXX20H Dell XX Monitor Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position Input Source Vertical Position...
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Icon Menu and Description Submenus E2X20HS Dell 2X Monitor Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position Input Source Vertical Position Sharpness Color Display Pixel Clock Audio Phase Menu Normal Response Time Personalize Reset Display Others Aspect Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
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Audio E2X20HS Dell 2X Monitor Brightness / Contrast Volume Auto Adjust Speaker Enable Input Source Reset Audio Color Display Audio Menu Personalize Others Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Speaker Allows you to enable or disable Speaker function.
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Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen and so on. EXX20H Dell XX Monitor Brightness / Contrast Language English Auto Adjust...
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Select this option to restore default menu settings. Personalize Selecting this option allows you to set two shortcut keys and power LED indicator function. EXX20H Dell XX Monitor Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2...
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Allow you to set the power LED indicator On During Active Button or Off During Active to save energy. Reset Allow you to restore shortcut key to the default setting. Personalization Others EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color...
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Icon Menu and Description Submenus Display Info Press to display the information about the display. EXX20H Dell XX Monitor Brightness / Contrast Display Info Model: Dell EXX20H Auto Adjust DDC/CI Input Source: VGA Input Source LCD Conditioning Current: 1920x1080, 60Hz...
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Icon Menu and Description Submenus E2X20HS Dell 2X Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag Display Reset Others Audio Factory Reset Menu Personalize Others Help reduce minor cases of image retention. Depending on...
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Icon Menu and Description Submenus Service Tag Display the Service Tag number of the monitor. EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ®...
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EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ® Personalize Others E2X20HS Dell 2X Monitor Brightness / Contrast Display Info...
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E2X20HS Dell 2X Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? E2X20HS When the monitor enters Power Save Mode, the following message appears. EXX20H Dell XX Monitor Entering Power Save Mode.
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If VGA or DP or HDMI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. E1920H Dell XX Monitor E2020H E2220H No DP Cable...
Use one of the following methods to update the graphics driver: Dell computer Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 again.
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Non-Dell computer In Windows 7: Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). Refer to the graphic card provider website for updated driver (for example, www.AMD.com...
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Use one of the following methods to update the graphics driver: Dell computer Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.
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Non-Dell computer In Windows 7: Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). Refer to the graphic card provider website for updated driver (for example, www.AMD.com...
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Use one of the following methods to update the graphics driver: Dell computer Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
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Non-Dell computer In Windows 7: Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). Refer to the graphic card provider website for updated driver (for example, www.AMD.com...
Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. H model 5° 21° HS model 5° 21° Using height adjustment You can adjust the monitor height for the most comfortable viewing angle.
If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. E1920H Dell 19 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes.
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E2420H Dell 24 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/E2420H E2420H E2420HS Dell 24 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/E2420HS E2420HS...
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. Label Description Button 1 Button 2 Button 3 Button 4 To run the built-in diagnostics: Ensure that the screen is clean (no dust particles on the surface of the screen).
Stuck-on pixels Cycle power On-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Brightness problems Reset the monitor to Factory Settings (Factory Reset).
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Check for bent or broken pins in the video cable connector. Restart the computer in safe mode. Safety related issues Do not perform any troubleshooting step. Contact Dell immediately. Intermittent problems Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.
Product-specific problems Specific Symptoms Possible Solutions Screen image is too small Check the Aspect Ratio setting in the Display settings OSD. Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor Turn off the monitor, unplug the power cord, plug it back, and then turn with the buttons on the on the monitor.
To get online Monitor support content: Visit www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: Visit www.dell.com/support. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
Pin assignments HDMI 19-pin connector Signal Assignment Pin Number TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK- Reserved (N.C.