Panasonic WV-NM100 Operating Instructions Manual

Network camera
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Network Camera

Operating Instructions

WV-NM100
Model No.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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Summary of Contents for Panasonic WV-NM100

  • Page 1: Network Camera

    Network Camera Operating Instructions WV-NM100 Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2 (servicing) instructions in the literature Model No. WV-NM100 accompanying the appliance. Serial No. WARNING: To prevent fire or electric shock hazard, do not expose this appliance to rain or moisture. The apparatus shall not be exposed to...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not use near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampli- fiers) that produce heat.
  • Page 4: Table Of Contents

    Using via Internet (Connection type 3-4) ..............14 SETUP ........................... 15 Preparations for the Setup ..................15 Setup with the Provided "Panasonic IP Setup" Software .......... 16 Network Setup of the PC ................... 18 Using Windows 98 SE ....................18 Using Windows 2000 ....................
  • Page 5 ADVANCED SETTINGS ....................54 Advanced Settings for "Operation mode" ..............54 Adjusting the Picture ....................56 Settings for the Host Authentication ................58 Settings for the User Authentication ................60 System Settings ......................62 SNMP Settings ......................65 USING "HELP" ....................... 67 FIRMWARE UPGRADE ....................
  • Page 6: Preface

    PREFACE This is a camera that can be connected to a network. You can view camera pictures with the web browser on a personal computer (PC), by connecting this camera to net- works such as a LAN or the Internet. FEATURES This camera offers you the following features: You can use it with the web browser of a PC.
  • Page 7: Precautions

    PRECAUTIONS Refer all work related to the installation Built-in backup battery of this product to qualified service Before the first use, charge the built-in backup bat- personnel or system installers. tery by turning on the power for 48 hours or more. If it is not charged enough, in the case where the Do not operate the appliance beyond its power goes down, the internal clock may keep bad...
  • Page 8: Platform

    PRECAUTIONS PLATFORM Setting up and operating this camera is possible with PCs meeting the system requirements described below. ® ® Microsoft Windows 98 Second Edition ® ® Microsoft Windows 2000 Professional Service Pack 2 ® ® Microsoft Windows ® ® Microsoft Windows ®...
  • Page 9: Trademarks And Registered Trademarks

    TRADEMARKS AND REGISTERED TRADEMARKS • Microsoft, Windows, Windows NT and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. • Netscape, Netscape Navigator, Netscape ONE, the Netscape N and Ship's Wheel logos are registered trade- marks of Netscape Communications Corporation in the U.S.
  • Page 10: Major Operating Controls And Their Functions

    MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS Front View Dome cover Power LED You can select ON or OFF for the LED on the "System" page. (Refer to page 63.) If ON is selected, this LED blinks when the camera is being accessed. This LED keeps on blinking for around 2 minutes even after access is terminated.
  • Page 11: Installations

    It is possible to install the camera upside down. Install the camera in the upside down position according to your needs. STEP3 Confirm that the Panasonic logo is in the posi- tion shown in the illustration. If the logo is upside down, rotate the logo. Logo...
  • Page 12: Connections

    CONNECTIONS Before starting the connections, confirm which type of connection meets your needs. The following explanations are provided for each connection type. Prepare the required hardware and cables for your connection type before starting the connections. ! Important Before starting the connections, confirm that all the power switches of the camera, the ADSL/cable modem, the switching hub and the PC are turned off, and that all power plugs are not connected to the outlet.
  • Page 13: Using With An Intranet (Lan) (Connection Type 2)

    Using with an Intranet (LAN) (Connection type 2) Connect the camera to an intranet (LAN) using an Ethernet switching hub or router when browsing camera pictures of a camera installed in the same LAN (the intranet of a company or home). <...
  • Page 14: Using Via Internet (Connection Type 3-4)

    CONNECTIONS Using via the Internet (Connection type 3-4) Connecting the camera to the Internet using an xDSL modem or a cable modem. < Connection example > Connection of Cable modem a single camera To an outlet Internet Cable line (230 V AC) Connection type 3 AC adapter...
  • Page 15: Setup

    To operate the camera connected in a network such as a LAN or the Internet, it is necessary to set up the network. Use the provided "Panasonic IP Setup" software to set up the network of the camera. (Refer to the next page).
  • Page 16: Setup With The Provided "Panasonic Ip Setup" Software

    SETUP Setup with the Provided "Panasonic IP Setup" Software Set up the network of the camera by using the "Panasonic IP Setup" software included on the CD-ROM provided with the camera. STEP1 When the provided CD-ROM is inserted into the CD-ROM drive of the PC, the launcher software starts up and the readme file is displayed.
  • Page 17 Notes • If DHCP is enabled although there is no DHCP server in the network, check [Disable] for DHCP in the "Panasonic IP Setup" win- dow. • If DHCP is enabled, and the DHCP server has not assigned an IP address yet, "0.0.0.0"...
  • Page 18: Network Setup Of The Pc

    To access the camera, the IP address of the PC should be "192.168.0.XXX" (where XXX should be a number from 2 to 254 except 1 and 10). In case the IP address of the camera is set with the "Panasonic IP Setup" software, perform the network setting of the PC according to the network environment.
  • Page 19 Screenshot 3 The "Network" window appears. STEP3 Click the [Configuration] tab. STEP4 Click to select the TCP/IP protocol of the cur- rently used network card. STEP5 Click the [Properties] button. Note If the "TCP/IP" item is not displayed, refer to the operating instructions of the OS and follow the procedures to install the TCP/IP.
  • Page 20: Using Windows 2000

    SETUP Using Windows 2000 The following procedures are examples when using Windows 2000. You can proceed in the same way when using Windows NT. ! Important Log in as one of the administrators before beginning the setup. Screenshot 1 Begin the setup when the PC is in the same condition as just after the startup.
  • Page 21 Screenshot 3 The "Local Area Connection Properties" window appears. STEP3 Click to select "Internet Protocol (TCP/IP)", and then click the [Properties] button. Note If the "Internet Protocol (TCP/IP)" item is not displayed, refer to the operating instructions of the OS and follow the procedures to install the TCP/IP.
  • Page 22: Using Windows Xp (Category View)

    SETUP Using Windows XP (Category View) Screenshot 1 Begin the setup when the PC is in the same condition as just after the startup. STEP1 Select "Control Panel" ([Start] - [Control Panel]). Screenshot 2 The "Control Panel" window appears. STEP2 Double click the "Network and Internet Connections"...
  • Page 23 Screenshot 4 The "Network Connections" window appears. STEP4 Click to select "Local Area Connection", and then click "Change settings of this connection" in the "Network Tasks" menu. Screenshot 5 The "Local Area Connection Properties" window appears. STEP5 Click to select "Internet Protocol (TCP/IP)", and then click the [Properties] button.
  • Page 24: Network Setup Of The Camera

    "Panasonic IP Setup" window. If the broadband router is set to use the address translation, enter [IP address + : (colon) + port number] in the "Address" box, and press the enter key. (The picture is the page of the Panasonic web site.)
  • Page 25 Screenshot 3 The "Top Menu" page of the camera setup appears. STEP3 Click the [Setup] button. ! Important The login window will appear when you press one of the buttons ([Camera Control], [Alarm Log List], [Setup]) on the "Top Menu" page for the first time.
  • Page 26 SETUP Screenshot 6 The "Network" page appears. STEP6 Set parameters for each item in the "Network" page. The parameters differ depending on the connec- tion type (refer to pages 12-14). For further information, refer to the next page. STEP7 Click the [SET] button after completing the setup.
  • Page 27: Parameters For The "Network Setup" Items Depending On The Connection Type

    Parameters for the "Network setup" Items Depending on the Connection Type Item Connection type Description of the parameter IP address Connection type 1 Enter "xxx.yyy.zzz.nnn" for the IP address (where "xxx.yyy.zzz" should be the same numbers assigned to the PC, and "nnn" should be a number from 2 to 254 except the same IP address already assigned to the PC and any other cameras).
  • Page 28 Refer to your Internet service provider and set the designated host name if required. BOOTP Connection type 1 and 2 Set to ON when using the "Panasonic IP Setup" software. Connection type 3 and 4 No setting required DHCP Connection type 1 Set to OFF.
  • Page 29: Installation Of The Mpeg-4 Plug-In

    Installation of the MPEG-4 Plug-in Installation of the plug-in is required to browse motion pictures. Insert the provided CD-ROM into the CD-ROM drive of the PC. The launcher software starts up automatically. Click the [MPEG-4 Installation] button. After the installer starts up, follow the instructions of the wizard. Entering a password will be required to install the MPEG-4 plug-in.
  • Page 30: Basic Settings

    If the broadband router is set to use the address translation, enter [IP address + : (colon) + port number] in the "Address" box, and press the enter key. (The picture is the page of the Panasonic web site.) Refer to page 17 about the IP address setting.
  • Page 31 Screenshot 3 The "Top Menu" page appears. STEP3 Click the [Setup] button. ! Important The login window will appear when you press one of the buttons ([Camera Control], [Alarm Log List], [Setup]) on the "Top Menu" page for the first time. The default settings for user name and password are as follows.
  • Page 32: Browsing Pictures

    BROWSING PICTURES If the setup has been completed, you can browse through the pictures on the camera. The pictures of the camera can be displayed as still pictures or motion pictures. Displaying multiple pictures of multiple cameras on a screen is also possible. To display multiple pictures of multiple cameras on a screen, refer to page 36.
  • Page 33 How to operate If the preparations have been completed, you can begin the operation from the "Basic setup" page. Screenshot 1 Begin the operation from the "Basic setup" page. STEP1 Click the "Control" button. STEP2 Operate the camera and adjust the picture. Panning and tilting Click the arrow buttons (up / down / right / left) to adjust the horizontal and vertical position.
  • Page 34: Monitoring The Motion Picture Of A Single Camera

    BROWSING PICTURES Monitoring the Motion Picture of a Single Camera Set as follows to monitor the motion picture (MPEG-4) of a single camera. ! Important • To monitor the motion picture of a camera, installation of the plug-in is required. For further information, refer to page 29.
  • Page 35 How to Operate If the preparations have been completed, you can begin the operation from the "Basic setup" page. Screenshot 1 Begin the operation from the "Basic setup" page. STEP1 Click the [Control] button. STEP2 To display the motion picture of the selected camera, click the [Live-ON] button.
  • Page 36: Monitoring Still Pictures Of Multiple Cameras

    BROWSING PICTURES Monitoring Still Pictures of Multiple Cameras You can monitor pictures of multiple cameras on a single monitor screen (multi-screen) simultaneously. You can display multiple camera pictures from up to four cameras on a single monitor screen. To monitor camera pictures on the multi-screen, registration of the cameras to be monitored on the multi-screen is required.
  • Page 37 Screenshot 2 The "Operation mode" page of "Advanced setup" appears. STEP4 Click the [Multi-screen] button. Screenshot 3 The "Multi-screen" page appears. STEP5 Set the IP addresses of the cameras to be moni- tored on the multi-screen. You can register up to eight cameras as two groups by registering four cameras in each group.
  • Page 38 BROWSING PICTURES How to Operate If the settings of "Multi-screen" have been completed, you can begin the operation from the "Multi-screen" page. Screenshot 1 Begin the operation from the "Multi-screen" page. STEP1 Click the [Control] button in the top left corner. Screenshot 2 The "Control"...
  • Page 39: Monitoring The Picture Of A Camera In A Preset Position

    Monitoring the Picture of a Camera in a Preset Position You can monitor both the still picture and the motion picture of a camera installed in a place registered as a preset position. To monitor the image of the camera in a preset position, adjusting the position of the camera (horizontal and vertical position) and registering the shooting location, as a preset position is required in advance.
  • Page 40 BROWSING PICTURES How to Operate Monitor the picture of the camera in a preset position. First, select whether a still picture or a motion picture is to be monitored in a preset position on the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. Screenshot 1 Begin the operation from the "Basic setup"...
  • Page 41: Saving The Currently Monitored Picture On The Pc

    Saving the Currently Monitored Picture on the PC Save the still picture currently monitored as a file on the PC. You can save the picture either as single screen or multi-screen (quad screen). ! Important You can save only still pictures (JPEG). Saving motion pictures (MPEG-4) is not available. Screenshot 1 Operate while monitoring the picture.
  • Page 42: Detecting Motion In The Monitored Area

    DETECTING MOTION IN THE MONITORED AREA When motion is detected in the monitored area, "Alarm" appears on the monitor screen. Simultaneously, you can save the picture of the alarmed area and send an alarm mail by e-mail (motion detector function). You can also automatically transfer the saved image to the server.
  • Page 43: Settings Of The Actions To Be Performed When Motion Is Detected

    You can also attach a picture to that mail. You can register up to four e-mail addresses to which this alarm mail will be sent. Contents of the alarm mail: "In WV-NM100, Alarm was occurred. Date: XXXX.XX.XX.XX:XX:XX URL: http:// xxx.yyy.zzz.nnn/alarm/image/*****.jpg"...
  • Page 44 DETECTING MOTION IN THE MONITORED AREA Screenshot 2 The "Operation mode" page of "Advanced setup" appears. STEP2 Click the [Alarm&Transmission] button. Screenshot 3 The "Alarm" page appears. STEP3 Set the items on the "Alarm" page. Refer to the next page for details about each item.
  • Page 45: Items On The "Alarm" Page

    "Panasonic protocol" "Delete destination E-mail address" Select ON or OFF to set whether to use the Panasonic Click the [o] button to check the registered e-mail protocol or not for alarm notification. address of the recipient.
  • Page 46: Setting Of The Motion Detection Area

    DETECTING MOTION IN THE MONITORED AREA Setting of the Motion Detection Area Set the area where motion has to be detected. You can set up to four areas. The setting can be made on the "VMD area" page of "Alarm&Transmission". Screenshot 1 Begin the operation from the "Basic setup"...
  • Page 47 Screenshot 3 The "Alarm" page appears. STEP3 Click the [VMD area] tab. Screenshot 4 The "VMD area" page appears. STEP4 Select the desired area number to be registered by clicking the [Area 1] - [Area 4] radio buttons. Up to four areas can be designated. Designate the area for the selected area number by clicking on the picture.
  • Page 48: Viewing The Picture Stored In The Camera

    DETECTING MOTION IN THE MONITORED AREA Viewing the Picture Stored in the Camera Check the picture stored in the camera when the alarm occurred. This operation can be made on the "Alarm log list" page. You can browse the saved pictures after the alarm has been reset. Screenshot 1 Begin the operation from the "Top Menu"...
  • Page 49: Transferring Pictures To The Server

    TRANSFERRING PICTURES TO THE SERVER Transfer the pictures stored in the camera to the server. The transfer to the server can be made in the two following ways: • Transfer pictures when an alarm occurred in the motion detection area. •...
  • Page 50 TRANSFERRING PICTURES TO THE SERVER Screenshot 3 The "Alarm" page of "Alarm&Transmission" appears. STEP3 Click the [FTP client] tab. STEP4 Set the items on the "FTP client" page. This explanation is only for "Common setup". "FTP server address" Enter the address of the server where to transfer the picture.
  • Page 51: Transferring Pictures To The Server At Designated Intervals

    Transferring Pictures to the Server at Designated Intervals Set the interval time to transfer pictures to the server at designated intervals. The setting can be made on the "FTP client" page of "Alarm&Transmission". Refer to page 49 and 50 to display the "FTP client"...
  • Page 52: Transferring Pictures To The Server When Motion Is Detected

    TRANSFERRING PICTURES TO THE SERVER Transferring Pictures to the Server when Motion is Detected Set for the pictures of the motion detection area to be transferred to the server when motion is detected by the motion detector function. The settings can be made on the "FTP client" page of "Alarm&Transmission". Refer to page 49 and 50 to display the "FTP client"...
  • Page 53: Other Functions

    OTHER FUNCTIONS Alarm Connector and AUX Output Connector You can set the alarm operation when an exter- nal device such as a sensor is connected to the alarm connector inside the cord cover of the Security door camera. sensor You can set functions such as sending e-mails or transferring pictures to the server when an alarm signal is input by a sensor, as explained in "Settings of the Actions to be Performed when...
  • Page 54: Advanced Settings

    ADVANCED SETTINGS This section explains the advanced settings for the quality of the pictures, the user authentication, etc. Advanced Settings for "Operation mode" Set the "Operation mode" (JPEG / MPEG-4) in more detail than in the "Basic setup". The advanced setting can be made on the "Operation mode" page of "Advanced setup". Screenshot 1 Begin the operation from the "Basic setup"...
  • Page 55 "MPEG-4 mode setup" If "MPEG-4" is selected, the setting of the following items is required. "Image capture size" Select an image capture size from the following: CIF (352 x 288) / QCIF (176 x 144) "Quality of image" Select a quality of the image from the following. Fine / Normal / Low "Max bitrate (per 1 client)"...
  • Page 56: Adjusting The Picture

    ADVANCED SETTINGS Adjusting the Picture Adjust the picture in detail. The adjustment can be made on the "Image adjustment" page of "Advanced setup". Screenshot 1 Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. STEP1 Click the [Advanced setup] button.
  • Page 57 Screenshot 3 The "Image adjustment" page of "Advanced setup" appears. STEP3 Set and adjust the picture in detail. "Brightness" Adjust the brightness level of the picture (seven- teen levels from "-8" to "8"). When the number is decreased, the picture gets darker. When the number is increased, the picture gets brighter.
  • Page 58: Settings For The Host Authentication

    ADVANCED SETTINGS Settings for the Host Authentication Begin the setting for the host authentication. You can set a double authentication for the operation of the camera. One is the host authentication and the other is the user authentication. The host authentication checks if an IP address of a PC accessing the camera is registered as a host or not. Up to eight PCs can be registered for the host authentication.
  • Page 59 Screenshot 3 The "Host authentication" page appears. STEP3 Begin the setting for the host authentication. "Host authentication" Select "ON" or "OFF" to set whether to authenti- cate hosts or not. "Host address" Enter the IP address of the PC to be authenti- cated.
  • Page 60: Settings For The User Authentication

    ADVANCED SETTINGS Settings for the User Authentication Begin the setting for the user authentication. You can set a double authentication for the operation of the camera. One is the host authentication and the other is the user authentication. The user authentication requires users to enter a user name and a password to access the camera if a PC access- ing the camera is not registered for the host authentication.
  • Page 61 Screenshot 3 The "Host authentication" page appears. STEP3 Click the [User authentication] tab. STEP4 Begin the setting for the user authentication. "User authentication" Select "ON" or "OFF" to set whether to authenti- cate users or not. "User name" Enter a user name of up to 32 characters. Screenshot 4 "Password"...
  • Page 62: System Settings

    ADVANCED SETTINGS System Settings Begin the setting for the system such as date setting, naming the cameras, etc. The setting is made on the "System" page. Screenshot 1 Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. STEP1 Click the [Advanced setup] button.
  • Page 63 Screenshot 3 The "System" page appears. STEP3 Set the items on the "System" page. For details about the items, refer below. STEP4 Click the [SET] button after completing the set- ting. Setting items System "Daylight saving (Summer time)" When you select "ON", the currently set time minus "Time adjustment"...
  • Page 64 Domain name can be omitted. Characters for "Host name" Up to 255 characters (ABCDE- FGHIJKLMNOPQRSTU VWXYZabcdefghijklmnopqrstuvwxyz0123456789.-) Default setting for "Host name": WV-NM100 "User name" Enter the user name given by the administrator of the server. Characters for "User name"...
  • Page 65: Snmp Settings

    SNMP Settings Begin the setting for SNMP (Simple Network Management Protocol): community name, equipment name, location, and e-mail address/telephone number. These parameters are required to when you connect to the administrative software (SNMP manager). The setting is made on the "SNMP" page. Screenshot 1 Begin the operation from the "System"...
  • Page 66 UVWXYZabcdefghijklmnopqrstuvwxyz0123456789! #$%’()=~|`{}<>?_-^[]/@*,.:;+\) #$%’()=~|`{}<>?_-^[]/@*,.:;+\) Default setting for "Equipment name" Default setting for "Contact" WV-NM100 Nothing is entered for this parameter. Note To ensure security, change the default community name "public" on the "SNMP" page regardless of the SNMP is used or not.
  • Page 67: Using "Help

    USING "HELP" You can refer to the "Help" page for details about the items. The "Help" page below appears by clicking the [Help] button. You can display an explanation by clicking on the desired item. FIRMWARE UPGRADE You can upgrade the firmware of the camera to the latest version. Refer to the dealer whether the firmware upgrade is available.
  • Page 68: Troubleshooting

    If not, turn off the power of the NM100 once, 10, 16, 17 and proceed as follows: (1) Change the IP address by using the "Panasonic IP Setup" software. (2) Initialize the camera by pressing the setting reset switch at the rear of the camera. The IP address...
  • Page 69 Symptom Possible cause / Possible solution Reference page • Is the same IP address assigned to other devices? Are there contradictions between the address and the network subnet to be accessed? If the camera and the PC are connected in the same subnet Is the IP address of the camera and the PC set in a common subnet?
  • Page 70 TROUBLESHOOTING Symptom Possible cause / Possible solution Reference page • Since the data has been recalled from the cache of the PC, the picture might not have been requested to the camera. If this symptom occurs frequently, it is recommended to set the browser as follows. If Netscape Communicator is used Set the memory cache and the disk cache to 0 The live picture is not...
  • Page 71: Error Message List

    ERROR MESSAGE LIST SMTP Category Error Message Possible cause / Possible solution POP3 server error Authentication error (POP3) Entered user name and/or password might be incorrect. Check the mail settings. Cannot connect to POP3 server • The IP address of the POP3 server might be incorrect. •...
  • Page 72 TROUBLESHOOTING DDNS Connection error Cannot connect to DDNS server • The IP address of the DDNS server might be incorrect. • The DDNS server might be down. Refer to the administrator of the server. User name or password isn't cor- Entered user name and/or password might be incorrect.
  • Page 73: Specifications

    SPECIFICATIONS Camera Effective Pixels 660 (H) x 492 (V) Lens F2.35 Horizontal Angular field of view: 51° Focal length: 50 cm ~ ∞ Minimum Illumination 10 lx (1 foot-candle) (30 fps, Slow shutter: OFF) 2 lx (0.2 foot-candle) (Sensitivity up: 10 is selected) Panning range 140°...
  • Page 74: Glossary Of Terms

    GLOSSARY OF TERMS Term Explanation Cross Cable The Ethernet cable designed to directly connect one PC to another PC with- out using Ethernet hubs or routers. DDNS The service which assigns the fixed domain name to the dynamic global IP (Dynamic Domain Name Service) addresses on the Internet.
  • Page 75 Term Explanation MAC Address (Media Access Control Address) Unique code assigned to network interface cards. Transmission and reception of data is made via the Ethernet using this unique address. Netmask Refer to "Subnet Mask". Post-Alarm VMD after an alarm is detected. Pre-Alarm VMD before an alarm is detected.
  • Page 76 Matsushita Electric Industrial Co., Ltd. Web Site : http://www.panasonic.co.jp/global/ 2003 © Matsushita Electric Industrial Co., Ltd. All rights reserved. N0103-0 V8QA6111BN Printed in Japan...

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