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HP Chromebook 13 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Table of Contents
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Summary of Contents for HP chromebook 13 g1

  • Page 1 HP Chromebook 13 G1 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 © Copyright 2016 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. © 2016 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc. Chrome OS is a trademark of Google Inc.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................3 Display ..................................3 Button ..................................4 TouchPad ................................5 Left side ................................. 6 Right side ................................7 3 Illustrated parts catalog ..........................8 Locating the product ID, serial number, and warranty information ..............8 Computer major components ..........................
  • Page 6 Keyboard/top cover ........................... 30 Display assembly ..........................31 6 Specifications .............................. 36 7 Power cord set requirements ........................37 Requirements for all countries ..........................37 Requirements for specific countries and regions ....................38 8 Recycling ..............................40 Index ................................41...
  • Page 7: Product Description

    ● 16384MB (128MBx32x4 x4pcs) Storage Supports 32-GB embedded Multimedia Controller (eMMC) Audio and video Fixed (no tilt) integrated HP TrueVision HD camera 1280×720 by 30 frames per second with LED Dual microphones with appropriate echo-cancellation, noise- suppression software Dual speakers Audio by B&O Play...
  • Page 8 Category Description Supports the Intel Dual Band Wireless-AC 7265 802.11 ac 2X2 WiFi + Bluetooth ® 4.2 WLAN module Ports Two USB 3.1 Type-C ports (both enable power delivery) ● ● Headphone/microphone combo jack ● USB 3.0 port (1 on left side) ●...
  • Page 9: External Component Identification

    External component identification Display Item Component Description WLAN antennas* Send and receive wireless signals to communicate with WLANs. Internal microphones Record sound. Camera light On: The camera is in use. Camera Records video, captures still photographs, and provides HD (high- definition) capability.
  • Page 10: Button

    Button Item Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is on and you want to lock the screen, press the power button until you see the sign-in screen appear.
  • Page 11: Touchpad

    TouchPad Item Component Description TouchPad Moves the on-screen pointer and selects or activates items on the screen. TouchPad...
  • Page 12: Left Side

    Left side Item Component Description USB Type C power charging ports (2) Connect a USB Type-C AC adapter to provide power to the computer, connect a USB device with a Type-C connector, and can charge products such as cell phones, laptops, tablets, and MP3 players, even when the computer is off.
  • Page 13: Right Side

    Right side Item Component Description MicroSD card reader Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
  • Page 14: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product ID, serial number, and warranty...
  • Page 15: Computer Major Components

    Computer major components Item Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page Computer major components...
  • Page 16 Item Component Spare part number Keyboard/top cover (includes keyboard cable): In anodized silver finish: For use in Belgium 859535-A41 For use in Canada 859535-DB1 For use in Denmark, Finland, and Norway 859535-DH1 For use in France 859535-051 For use in Germany 859535-041 For use in Italy 859535-061...
  • Page 17: Display Assembly Subcomponents

    Battery (3-cell, 36-WHr, 3.25-AHr, Li-ion; includes cable) 848212-850 (12) Base enclosure: Black matte finish 859526–001 Rubber Kit (not illustrated, two reusable rubber feet strips): For use on all HP Chromebook 13 G1 computer models 861673-001 Display assembly subcomponents Item Component Spare part number Display bezel...
  • Page 18 Item Component Spare part number 13.3-inch, quarter high-definition (QHD+), AntiGlare, (3200×1800), SVA, white light- 859534-001 emitting diode (WLED), ultraslim-flat (2.6-mm); 16:9 aspect ratio; typical brightness: 300 nits, eDP, non-touch Display Hinge Kit [includes outer left and right caps (3a), left and right caps (3b), and inner 859530-001 hinge (3c)] Display panel cable (includes HD camera/microphone module cable):...
  • Page 19: Miscellaneous Parts

    Miscellaneous parts Component Spare part number AC adapter: GNRC 45-W HP Smart AC adapter (non-PFC, SMART, straight USB Type-C) 844205-850 Power cord: For use in Australia 213356-001 For use in Europe 213350-001 For use in Israel 398063-001 For use in The Dominican Republic...
  • Page 20: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver Phillips P0 screw driver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 21: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 22: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
  • Page 23: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
  • Page 24 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 25: Removal And Replacement Procedures

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts this your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 54 screws that must be removed, replaced, and/or loosened when servicing the computer.
  • Page 26 Carefully remove the rubber feet (3). To install the rubber feet, refit them on the adhesive backing. Remove the base enclosure: Remove the two computer feet (see Computer feet and base enclosure on page 19). Remove the five screws (1). Remove the remaining six screws (2) that secure the keyboard/top cover to the base enclosure.
  • Page 27: Battery

    Reverse the procedure to install the base enclosure. Battery Description Spare part number Battery (3-cell, 45-WHr, 3.95-AH, Li-ion; includes cable) 848212-850 Before removing the battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 28 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer.
  • Page 29: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265NV 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 793840-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 30 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are notched to prevent incorrect installation. NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, a protective sleeve must be installed on each antenna connector, as shown in the following illustration.
  • Page 31: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use on all computer models: 6th Generation Intel Pentium 4405Y (1.5 GHz/1866/2 MB 15W TDP DC, BGA) 859523-001 6th Generation Intel Core (M3-6Y30 (0.9 GHz/Turbo up to 2.2 GHz/1866/4 MB 4.5W TDP DC, BGA) 859518-001 6th Generation Intel Core M5-6Y57 Vpro (1.1 GHz/Turbo up to 2.80 GHz/1866/4 MB 4.5W TDP DC, BGA) 859519-001...
  • Page 32 Disconnect the speakers from the system board (5). Gently lift the system board (1). Remove the system board (2). Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures...
  • Page 33: Speakers

    Speakers Description Spare part number Speaker Kit (includes cables) 859528-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 34: Sd Card Reader Board

    SD card reader board Description Spare part number SD card reader board 859524-001 Before removing the SD card reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 35: Touchpad Board

    TouchPad board Description Spare part number TouchPad board (includes brackets) 861674-001 Before removing the TouchPad board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 36: Keyboard/Top Cover

    Keyboard/top cover NOTE: The keyboard/top cover spare part kit does not include the TouchPad or the TouchPad cable. The TouchPad spare part number 861674-001. Description Spare part number Description Spare part number For use in Belgium 859535-A41 For use in the Netherlands 859535-B31 For use in Canada 859535-DB1...
  • Page 37: Display Assembly

    Display assembly Description Spare part number Bezel 859529–001 Panel (FHD) 859533–001 Panel (QHD+) 859534-001 Hinge kit (includes left and right hinges and caps) 859530-001 Cable (LVDS QHD+) 861672-001 HD camera/microphone module 861692-001 Display enclosure (includes antennas, rubber padding, and shielding) 859532-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal...
  • Page 38 If it is necessary to replace the display bezel or any of the LED display assembly subcomponents: Use a plastic tool to disengage the bezel starting at the top (1), left and right sides (2), and bottom (3). Remove the display bezel (4). Chapter 5 Removal and replacement procedures...
  • Page 39 If it is necessary to replace the raw display panel, remove the four Phillips screws that secure the display panel to the display enclosure. Lift the top edge of the display panel (1) and swing it up and forward until it rests upside down in front of the display enclosure.
  • Page 40 Remove the two screws from each end cap (1), and then the left and right caps (2). Disconnect the display cable (3), and the antenna cable (4), and then remove the hinge. If it is necessary to replace the camera module: CAUTION: Handle the module with caution.
  • Page 41 Disconnect the module cable (3) from the module. The camera module is available using spare part number 862692–001. If it is necessary to replace the display cable: Release the cable from the routing path (1) along the display enclosure. Remove the cable (2). Reverse this procedure to reassemble/install the display assembly.
  • Page 42: Specifications

    Specifications Metric U.S. Dimensions Width 31.9 cm 12.59 in Depth 21.9 cm 8.64 in Height 1.29 cm 0.50 in Weight 1.38 kg 3.05 lb Temperature Operating 5°C to 35°C 41°F to 95°F ‑20°C to 60°C ‑4°F to 140°F Nonoperating Relative humidity (noncondensing) Operating 10% to 90% Nonoperating...
  • Page 43: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 44: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 45 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCR, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard c/o (7 A, 125 V ac) configuration.
  • Page 46: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 47: Index

    Index Display Hinge Kit, spare part AC adapter, spare part numbers 13 number 12 keyboard/top cover antenna display panel removal 30 location 3 product description 1 spare part numbers 10, 30 antennas spare part numbers 11 removal 35 display panel cable left-side component 6 audio, product description 1 spare part numbers 12...
  • Page 48 memory microphone 1 webcam light 3 operating system 2 webcam module ports 2 removal 34 power requirements 2 spare part number 35 processors 1 webcam, location 3 product name 1 webcam/microphone module sensors 1 spare part number 12 serviceability 2 wireless antenna storage 1 location 3...

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