Uniform Call Distribution - Panasonic KX-TD1232NE User Manual

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Uniform Call Distribution (UCD)
Allows incoming calls to be distributed uniformly to a specific group of extensions called an
UCD group. Calls to an UCD group search for an idle extension in a circular way.
If all extensions in an UCD group are busy or not available, the incoming outside call will be
handled by the UCD Table.
Conditions
• UCD can be used in the following cases.
a) The floating number* of UCD is assigned as the Direct In Lines (DIL) 1:1 destination.
b) The floating number* of UCD is assigned as the Intercept Routing destination.
c) The floating number* of UCD is dialled from an extension.
d) The floating number* of UCD is assigned as the Direct Dialling In (DDI) destination.
e) The floating number* of UCD is assigned as the UCD Overflow destination.
• It is possible to set the log-in or log-out status on an extension basis.
Programming References
• System Programming — Added and Changed Features for Installation Manual
[106] Station Hunting Type
[139] UCD Time Table
[813] Floating Number Assignment
Feature References
Log-In / Log-Out
* A Floating Number (FN) is a virtual extension number which appears to be an extension.
For more details, refer to the Installation Manual.
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