Table of Contents
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Model shown is KX-TG9381.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for future
reference.
For assistance, visit our Web site:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
Consulte "Guía Rápida Española", página 60.
Operating Instructions
Expandable Digital Cordless
Model No.
Model No.
Answering System
KX-TG9381
with 2 Handsets
KX-TG9382
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Table of Contents
Related Manuals for Panasonic KX-TG9381
Summary of Contents for Panasonic KX-TG9381
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Page 1: Operating Instructions
Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Consulte “Guía Rápida Española”, página 60. -
Page 2: Table Of Contents
Table of Contents Introduction Conference calls......45 Model composition ..... . . 3 Using Bluetooth devices Accessory information. -
Page 3: Introduction
4-wire telephone line cord with green plugs/PQJA10088Z 2-wire telephone line cord with transparent plugs/PQJA10075Z Wall mounting adaptor/PQKL10078Z2 Rechargeable batteries/HHR-4DPA (Part No. HHR-55AAABU or N4DHYYY00004) Handset cover /PNYNTGA430BR Belt clip/PNKE1004Z1 Charger/PNWETG9382T – *1 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help... -
Page 4: Expanding Your Phone System
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 68). Accessory item Order number Rechargeable HHR-4DPA batteries L To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore Battery type: – Nickel metal hydride (Ni-MH) – 2 AAA (R03) size for each handset... -
Page 5: System Capabilities
L While a caller is leaving a message on your answering system through one line, the unit can make an outside call through another line. Note: L The maximum operating number may decrease, depending on the state of usage, for example, when the answering system is taking a call. For assistance, please visit http://www.panasonic.com/help... -
Page 6: Important Information
Confirm that L This product is unable to make calls when: smoke has stopped emitting and contact the Panasonic – the handset batteries need recharging or have Call Center at 1-800-211-PANA (1-800-211-7262). -
Page 7: Important Safety Instructions
For best performance Specifications ■ Standard: Base unit location/avoiding noise DECT 6.0 (Digital Enhanced Cordless The base unit and other compatible Panasonic units use Telecommunications 6.0) radio waves to communicate with each other. ® Bluetooth wireless technology 2.0 L For maximum coverage and noise-free ■... -
Page 8: Other Information
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners. For assistance, please visit http://www.panasonic.com/help... -
Page 9: Getting Started
The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T- adaptor (page 4). Emergency power can be supplied to the unit by connecting a Panasonic battery back- up power supply noted on page 4. -
Page 10: Connecting The Telephone Line Cord
Be sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “Auto” to “Line1” (page 17). “Click” “Transparent” plug 2-wire cord To single-line telephone jack (RJ11C) Note: L “Check tel line 2” is displayed on the unit. To erase it, see page 52. For assistance, please visit http://www.panasonic.com/help... - Page 11 – noise is heard during conversations. – Caller ID features do not function properly. To connect to a 2-line telephone jack For this connection, please purchase a Panasonic 2-line splitter (page 4). Example: DSL/ADSL line is line 2 “Click” To 2-line telephone jack (RJ14C) 2-line “Transparent”...
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Page 12: Battery Installation
Clean more often if the unit is exposed to L Use the supplied rechargeable batteries. For grease, dust, or high humidity. replacement, we recommend using the Panasonic rechargeable batteries noted on Battery level page 4, 6. L Wipe the battery ends (S, T) with a dry cloth. -
Page 13: Controls
({*}: TONE) G {FLASH} {CALL WAIT} H Charge indicator Ringer indicator I Receiver J Display K {OFF} L Navigator key ({^}/{V}/{<}/{>}) ? (Volume: {^}/{V}) M {PAUSE} {REDIAL} N {HOLD} {INTERCOM} O Microphone P Charge contacts For assistance, please visit http://www.panasonic.com/help... - Page 14 M Navigator key ({^}/{V}/{7}/{8}) VOL. (Volume: {^}/{V}) Repeat/Skip ({7}/{8}) Base unit N {6} (Play) Message indicator O {ERASE} P {■} (STOP) (EXIT) Q {ANSWER SELECT} R ANSWER ON indicator S {ANSWER ON} T {LOCATOR} {INTERCOM} For assistance, please visit http://www.panasonic.com/help...
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Page 15: Display
Bluetooth status of each line, respectively, as follows. headset. (page 48) Status Meaning Making/Answering calls on Bluetooth headset. (page 49) Light off The line is available. Light on The line is in use. For assistance, please visit http://www.panasonic.com/help... -
Page 16: Initial Settings
Proceed with the operation for your unit. the cursor to the digit, then make the correction. Handset: {OFF} Base unit: Press {^}, {V}, {7}, or {8} to Base unit: {■} (EXIT) move the cursor to the digit, then make the correction. For assistance, please visit http://www.panasonic.com/help... -
Page 17: Line Selection Mode
{SAVE} Proceed with the operation for your unit. Handset: {OFF} Base unit: {■} (EXIT) Note: L You can select a line manually regardless of the line selection mode by pressing {LINE 1} or {LINE 2}. For assistance, please visit http://www.panasonic.com/help... -
Page 18: Making/Answering Calls
Y Handset / [ Base unit Note: L For best performance, use the speakerphone in Example: If you need to dial the line access a quiet environment. number “9” when making outside calls with a PBX: For assistance, please visit http://www.panasonic.com/help... -
Page 19: Answering Calls
■ While the handset is ringing for an incoming call: Press {^} or {V} repeatedly to select the desired volume. ■ Programming the volume beforehand: {MENU} i {#}{1}{6}{0} {V}/{^}: Select the desired line(s). i {SELECT} {V}/{^}: Select the desired volume. {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/help... -
Page 20: Useful Features During A Call
To join the conversation, press {LINE 1} or {LINE Note: 2} to select the line that is being used by another L To change the flash time, see page 30. extension for an outside call. For assistance, please visit http://www.panasonic.com/help... -
Page 21: Using The Other Line During A Call
L After you hang up the call, the feature will return L If you subscribe to Caller ID, the 2nd caller’s to the setting programmed on page 21. information is displayed when a call is being received on the other line (page 34). For assistance, please visit http://www.panasonic.com/help... -
Page 22: Phonebook
You can change the names of groups assigned for Character phonebook entries (“Friends”, “Family”, etc.) and then search for phonebook entries by group. The Space & ’ group ringer tone feature is available for Caller ID – subscribers (page 34). For assistance, please visit http://www.panasonic.com/help... - Page 23 L If you select “All groups”, the unit ends Proceed with the operation for your unit. the group search. Handset: {MENU} i {#}{2}{8}{0} {V}/{^}: Select the desired entry. Base unit: {C} {V}/{^}: Select the desired entry. For assistance, please visit http://www.panasonic.com/help...
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Page 24: Copying Phonebook Entries
This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have For assistance, please visit http://www.panasonic.com/help... - Page 25 L The selected entries are indicated by “Q”. {V}/{^}: Select the next desired entry. i {SELECT} L To continue copying other entries, perform this step repeatedly. L To cancel an entry, press {V}/{^} to select the entry, then press {SELECT}. For assistance, please visit http://www.panasonic.com/help...
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Page 26: Programming
Sub-menu 1 Sub-menu 2 Page – – View Caller ID – – Phonebook – Answering device Play new msg. – Play all msg. – Erase all Settings Ring count Recording time Remote code Call screening For assistance, please visit http://www.panasonic.com/help... - Page 27 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset or the base unit. Base unit Main menu Sub-menu 1 Sub-menu 2 Page – – View Caller ID – – Phonebook For assistance, please visit http://www.panasonic.com/help...
- Page 28 Display language Voice prompt – Bluetooth Ph.book transfer – Headset – Set PIN *1 If you program these settings using the base unit, you do not need to program the same item again using the handset. For assistance, please visit http://www.panasonic.com/help...
- Page 29 Headset {6}{2}{3} – – HS registration {1}{3}{0} (Handset registration) <On> – 21, 44 Interrupt tone {2}{0}{1} <On> – – Key tone {1}{6}{5} <Auto> – Line select {2}{5}{0} Line1 Line2 – {2}{3}{8} Night mode (On/Off) <Off> For assistance, please visit http://www.panasonic.com/help...
- Page 30 600ms <700ms> 900ms Line 1 – {1}{2}{2} Set line mode Line 2 <B> – – {6}{1}{9} Set PIN <Caller ID[auto]> – {2}{2}{6} Time adjustment (Caller ID subscribers Manual only) – – View Caller ID {2}{1}{3} For assistance, please visit http://www.panasonic.com/help...
- Page 31 “A”. *13This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first. For assistance, please visit http://www.panasonic.com/help...
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Page 32: Special Programming
Y Handset / [ Base unit {MENU} i {#}{2}{3}{8} {V}/{^}: “On” or “Off” i {SAVE} Proceed with the operation for your unit. Handset: {OFF} Base unit: {■} (EXIT) Note: L When the night mode is turned on, 3 is displayed. For assistance, please visit http://www.panasonic.com/help... -
Page 33: Registering A Unit
This allows the handset to end its wireless connection with the system. Y Handset {MENU} i {#}{1}{3}{1} {3}{3}{5} i {OK} Select the handset you want to cancel by pressing the desired handset(s) number. L The selected handset number(s) flashes. For assistance, please visit http://www.panasonic.com/help... -
Page 34: Caller Id Service
– To call back, press {SP-PHONE}. group, the group’s ringer you selected rings after – To exit, press {■} (EXIT). the caller information is displayed. If you select “No ringer ID” (default), the unit uses the For assistance, please visit http://www.panasonic.com/help... - Page 35 Local phone number Example: Turning Caller ID auto edit on/off 321-5555 Y Handset / [ Base unit {MENU} i {#}{2}{1}{4} For assistance, please visit http://www.panasonic.com/help...
- Page 36 Press {EDIT} repeatedly until the phone number is shown in the desired format. i {SAVE} i Go to step 4. Press {SAVE} 2 times. If necessary, edit the party’s name (16 characters max.). i {OK} For assistance, please visit http://www.panasonic.com/help...
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Page 37: Answering System
Press {ANSWER SELECT} repeatedly to select {■} (EXIT) the desired line(s). i {ANSWER ON} L The ANSWER ON indicator lights up. ■ To turn off: Press {ANSWER ON}. L The ANSWER ON indicator turns off. For assistance, please visit http://www.panasonic.com/help... -
Page 38: Listening To Messages Using The Base Unit
Playing back messages for the desired line(s) Erasing all messages for the desired line(s) Press {ANSWER SELECT} repeatedly to select Press {ANSWER SELECT} repeatedly to select the desired line(s), then press {6}. the desired line(s), then press {ERASE} 2 times. For assistance, please visit http://www.panasonic.com/help... -
Page 39: Listening To Messages Using The Handset
Play all messages {V}/{^}: “Yes” i {SELECT} i {OFF} Pause message {PAUSE} Erasing all messages for the desired line(s) Stop playback {MENU} i {V}/{^}: “Answering device” Turn answering system off i {SELECT} Erase currently playing {*}{4} message For assistance, please visit http://www.panasonic.com/help... -
Page 40: Remote Operation
L The voice guidance announcements are different depending on the voice guidance language setting (page 16). Follow the voice guidance prompts as necessary or control the unit using remote commands (page 41). When finished, hang up. For assistance, please visit http://www.panasonic.com/help... -
Page 41: Remote Commands
Stop recording Stop playback Start voice guidance Turn answering system off Erase currently playing {*}{4} message Erase all messages {*}{5} Erase greeting message {*}{6} (during greeting message playback) End remote operation (or {*}{#} hang up) For assistance, please visit http://www.panasonic.com/help... -
Page 42: Answering System Settings
If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service For assistance, please visit http://www.panasonic.com/help... -
Page 43: Voice Mail Service
{SP-PHONE} on the base unit, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. For assistance, please visit http://www.panasonic.com/help... -
Page 44: Intercom/Locator
– To page a specific handset, enter the handset number. – To page all handsets, press {0} or wait for a few seconds. L To stop paging, press {INTERCOM}. When you finish talking, press {INTERCOM}. For assistance, please visit http://www.panasonic.com/help... -
Page 45: Transferring Calls
{LINE 2} for the party with which you want Note for handset and base unit: to continue talking. To resume both lines, L After the paging party disconnects, you can talk press {CONF}. to the outside caller. For assistance, please visit http://www.panasonic.com/help... - Page 46 Note for the handset and base unit: L The outside call can be put on hold by pressing {HOLD}. Only the person who placed the call on hold can resume the full conference by pressing {CONF}. For assistance, please visit http://www.panasonic.com/help...
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Page 47: Using Bluetooth Devices
(You need to search for and select the base unit on your cellular phone.) L The base unit’s PIN may be required (default: “0000”). L The entries being copied are displayed on the base unit. For assistance, please visit http://www.panasonic.com/help... -
Page 48: Using A Bluetooth Wireless Headset (Optional)
[ Base unit the headset connection (when 2 headsets are registered)”, page 48. {MENU} i {#}{6}{2}{3} {V}/{^}: Select the desired headset. i {SELECT} L The selected headset is indicated by “Q”. L ] is displayed. {■} (EXIT) For assistance, please visit http://www.panasonic.com/help... - Page 49 To return to the headset, press {W}. Adjusting the headset receiver volume [ Base unit Press {^} or {V} repeatedly while talking on the headset. L To adjust the volume using the headset, refer to your headset operating instructions. For assistance, please visit http://www.panasonic.com/help...
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Page 50: Useful Information
Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B). Hook AC adaptor cord Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit. For assistance, please visit http://www.panasonic.com/help... -
Page 51: Belt Clip
Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. (120 V AC, 60 Hz) 83 mm 102 mm inches) (4 inches) Belt clip ■ To attach ■ To remove For assistance, please visit http://www.panasonic.com/help... -
Page 52: Error Messages
Reconnect AC adaptor. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset’s registration may have been canceled. Re- register the handset (page 33). For assistance, please visit http://www.panasonic.com/help... -
Page 53: Troubleshooting
If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. For assistance, please visit http://www.panasonic.com/help... - Page 54 Contact your DSL/ADSL provider for details. The handset and/or base unit L The ringer volume is turned off. Adjust the ringer volume (page does not ring. 19). L Night mode is turned on. Turn it off (page 32). For assistance, please visit http://www.panasonic.com/help...
- Page 55 After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). For assistance, please visit http://www.panasonic.com/help...
- Page 56 L A Bluetooth headset can communicate with the base unit within headset. a range of approximately 10 m (33 feet). The connection may be subject to interference from obstructions such as walls or electronic devices. Move closer to the base unit. For assistance, please visit http://www.panasonic.com/help...
- Page 57 Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help...
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Page 58: Fcc And Other Information
Part 15 of the FCC Rules. These limits are designed to the telephone company may request that you provide reasonable protection against harmful disconnect the equipment until the problem is resolved. interference in a residential installation. This equipment generates, uses, and can radiate radio For assistance, please visit http://www.panasonic.com/help... - Page 59 Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil TIA-1083 For assistance, please visit http://www.panasonic.com/help...
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Page 60: Guía Rápida Española
Guía Rápida Española Guía Rápida Española Instalación Cómo conectar el adaptador para corriente L Use sólo el adaptador de corriente Panasonic PQLV219 incluido. Correcto Unidad Oprima firmemente base el contacto. Incorrecto Unidad (120 V CA, 60 Hz) base Gancho Cómo conectar el cable de la línea telefónica Para conectarlo a una toma telefónica para 2 líneas... - Page 61 LPara usar sólo la línea 1: {MENU} i {#}{2}{5}{0} i “Transparent” (cable de ■ {V}/{^}: “Línea 1” i {GUARD.} i {OFF}/{ } 2 alambres). LPara borrar el mensaje “Rev. Línea tel 2”: {MENU} i {#}{1}{9}{0} Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
- Page 62 (Reproducir) {>} Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés) Idioma de la pantalla {MENU} i {#}{1}{1}{0} {V}/{^}: “Español” i {GUARD.} Continúe operando su unidad. Auricular: {OFF} ■ Unidad base: { } Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
- Page 63 L Para introducir un nombre, consulte la tabla de caracteres en las instrucciones de operación. Para hacer llamadas Continúe operando su unidad. Auricular: {MENU} i {#}{2}{8}{0} Unidad base: {C} {V}/{^}: Seleccione la entrada deseada. Continúe operando su unidad. Auricular: {C} Unidad base: {SP-PHONE} Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
- Page 64 “No tiene mensajes”. Después de 10 segundos, sonarán 3 pitidos más. Entonces podrá grabar su mensaje. L No puede introducir los comandos remotos mientras esté grabando su mensaje o después de hacerlo. Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
- Page 65 L Por lo general, el NIP predeterminado es “0000”. Consulte las instrucciones de operación de su audífono. Unidad base: {OK} L Cuando complete el registro, aparecerá ]. Ahora ya está listo para usar el auricular. Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
- Page 66 L La marca denominativa y los logotipos de Bluetooth son propiedad de Bluetooth SIG, Inc. y cualquier uso de dichas marcas por parte de Panasonic Corporation se hace bajo licencia. Otras marcas comerciales y marcas denominativas pertenecen a sus respectivos propietarios.
- Page 67 Oprima {OK}, y después espere a que se emita un pitido Oprima LOCATOR largo. en la base por 5seg después OK ATRAS {OK} Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
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Page 68: Appendix
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 69: Warranty (For United States And Puerto Rico)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or... - Page 70 L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
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Page 71: Index
Index Registration: 33 Hold: 20 Index Intercom: 44 Interrupt tone: 29 Additional handset: 33 Alarm: 32 Key tone: 29 Answering calls Line mode: 30 Base unit: 19 Line selection mode: 17 Handset: 18 M Making calls Answering system Base unit: 18 Call screening: 37 Handset: 18 Erasing messages: 38, 39, 41... - Page 72 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © Panasonic Communications Co., Ltd. 2009...