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TG93xxC_OI.book Page 1 Friday, February 8, 2008 5:04 PM
Model shown is KX-TG9312C.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
Operating Instructions
Expandable Digital Cordless Phone
KX-TG9312C
Model No.
KX-TG9313C
Expandable Digital Cordless
Answering System
KX-TG9331C
Model No.
KX-TG9332C
KX-TG9333C
KX-TG9334C
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Table of Contents
Related Manuals for Panasonic KX-TG9312C
Summary of Contents for Panasonic KX-TG9312C
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Page 1: Operating Instructions
Model No. KX-TG9332C KX-TG9333C KX-TG9334C Model shown is KX-TG9312C. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. -
Page 2: Table Of Contents
TG93xxC_OI.book Page 2 Friday, February 8, 2008 5:04 PM Table of Contents Introduction Voice Mail Service Product information ....3 Voice mail service....41 Accessory information . -
Page 3: Introduction
TG93xxC_OI.book Page 3 Friday, February 8, 2008 5:04 PM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. Important: L The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG9312C/KX-TG9313C/KX-TG9331C/KX-TG9332C/KX-TG9333C/ KX-TG9334C Notable differences between the models... -
Page 4: Feature Highlights
TG93xxC_OI.book Page 4 Friday, February 8, 2008 5:04 PM Introduction Feature differences Intercom Model No. Answering system | ⇔ N N ⇔ N KX-TG9312 – – KX-TG9313 – – KX-TG9331 KX-TG9332 KX-TG9333 KX-TG9334 *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. -
Page 5: Accessory Information
TG93xxC_OI.book Page 5 Friday, February 8, 2008 5:04 PM Introduction Accessory information Supplied accessories Quantity Accessory item/ KX-TG9331 KX-TG9312/ KX-TG9313/ KX-TG9334 Part number KX-TG9332 KX-TG9333 AC adaptor for base unit/ PQLV207 Telephone line cord Wall mounting adaptor Rechargeable batteries Handset cover Belt clip Charger... -
Page 6: Expanding Your Phone System
TG93xxC_OI.book Page 6 Friday, February 8, 2008 5:04 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable Replace batteries only with a nickel metal hydride (Ni- batteries MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. -
Page 7: For Your Safety
TG93xxC_OI.book Page 7 Friday, February 8, 2008 5:04 PM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction, resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning. -
Page 8: Important Safety Instructions
Base unit location/avoiding noise and/or the conductive material to The base unit and other compatible overheat and cause burns. Panasonic units use radio waves to L Charge the batteries provided with or communicate with each other. identified for use with this product... - Page 9 TG93xxC_OI.book Page 9 Friday, February 8, 2008 5:04 PM Introduction computers, wireless devices or Routine care other phones. L Wipe the outer surface of the – avoid facing radio frequency product with a soft moist cloth. transmitters, such as external L Do not use benzine, thinner, or any antennas of mobile phone cell abrasive powder.
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Page 10: Preparation
TG93xxC_OI.book Page 10 Friday, February 8, 2008 5:04 PM Preparation ■ KX-TG9331/KX-TG9332/ KX-TG9333/KX-TG9334 Controls A B C D E Base unit ■ KX-TG9312/KX-TG9313 A Charge contacts B Speaker A Charge contacts C {■} (STOP) D {ERASE} B {LOCATOR} E {GREETING REC} (Recording) F {GREETING CHECK} G {^} (VOL.: Volume up) {V} (VOL.: Volume down) -
Page 11: Display
TG93xxC_OI.book Page 11 Friday, February 8, 2008 5:04 PM Preparation Using the navigator key Handset The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the... -
Page 12: Connections
KX-TG9332/KX-TG9333/ the telephone line cord until it clicks into KX-TG9334 the base unit and telephone line jack (C). L Use only the supplied Panasonic AC adaptor PQLV209. Base unit L Use only the supplied Panasonic AC adaptor PQLV207. L Use only the supplied telephone line cord. -
Page 13: Battery Installation And Replacement
Attention: – Ensure correct polarities (S, T). L When replacing the batteries: – USE ONLY rechargeable Ni-MH batteries AAA (R03) size. – Do NOT use Alkaline/Manganese/Ni-Cd batteries. – We recommend using the Panasonic rechargeable batteries noted on page 6, 8. -
Page 14: Battery Charge
(talking battery alert) after you finish talking/listening to a message. – the handset beeps while you are engaged in a call or operating the answering system remotely. Panasonic Ni-MH battery performance (supplied batteries) *1 KX-TG9312/KX-TG9313/ KX-TG9332/KX-TG9333/ Operation Operating time... -
Page 15: Symbols Used In These Operating Instructions
TG93xxC_OI.book Page 15 Friday, February 8, 2008 5:04 PM Preparation Note: L Actual battery performance depends Setting up the unit on a combination of how often the before use handset is in use and how often it is not in use (standby). L Even after the handset is fully Display language charged, the handset can be left on... -
Page 16: Belt Clip
Connecting a headset to the handset {Save} i {OFF} allows for hands-free conversations. We Note: recommend using the Panasonic L When English is selected as the headset noted on page 6. display language, 12-hour clock format is used. When French is... -
Page 17: Making/Answering Calls
TG93xxC_OI.book Page 17 Friday, February 8, 2008 5:04 PM Making/Answering Calls {Erase} i {Yes} i {OFF} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press {Clear}. -
Page 18: Useful Features During A Call
TG93xxC_OI.book Page 18 Friday, February 8, 2008 5:04 PM Making/Answering Calls L If another phone is connected to the Adjusting the handset ringer volume same line (page 12), you can also take Press {^} or {V} repeatedly to select the the call by lifting its handset. -
Page 19: Call Share
TG93xxC_OI.book Page 19 Friday, February 8, 2008 5:04 PM Making/Answering Calls To switch between calls, press KX-TG9331/KX-TG9332/ {CALL WAIT}. KX-TG9333/KX-TG9334: – 4 parties (including 1 outside party) Note: L Please contact your service provider/telephone company for details and availability of this service in your area. -
Page 20: Shared Phonebook
TG93xxC_OI.book Page 20 Friday, February 8, 2008 5:04 PM Shared Phonebook Character Shared phonebook The shared phonebook allows you to L To enter another character that is make calls without having to dial located on the same dial key, first manually. -
Page 21: Editing Entries
TG93xxC_OI.book Page 21 Friday, February 8, 2008 5:04 PM Shared Phonebook Editing entries Find the desired entry (page 20). i {Option} {V}/{^}: “Edit” i {Select} Edit the name if necessary (16 characters max.; page 20). i {Next} Edit the phone number if necessary (32 digits max.). -
Page 22: Programming
TG93xxC_OI.book Page 22 Friday, February 8, 2008 5:04 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) –... - Page 23 TG93xxC_OI.book Page 23 Friday, February 8, 2008 5:04 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Customer support Initial setting Set answering Ring count (KX-TG9331/ Recording time KX-TG9332/ Remote code KX-TG9333/ KX-TG9334) Voice Mail Store VM access# VM tone detect –...
- Page 24 TG93xxC_OI.book Page 24 Friday, February 8, 2008 5:04 PM Programming Programming using the direct commands {MENU} i {#} Enter the desired feature code. Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
- Page 25 TG93xxC_OI.book Page 25 Friday, February 8, 2008 5:04 PM Programming Feature Feature Setting code System Page code setting {1}: <700ms> {2}: 600ms Set flash {1}{2}{1} time {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B> –...
- Page 26 TG93xxC_OI.book Page 26 Friday, February 8, 2008 5:04 PM Programming *4 If you subscribe to a distinctive ring service, select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 If you select one of the melody ringer tones, the ringer tone will continue to play for several seconds even if the caller has already hung up.
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Page 27: Special Instructions For Programmable Settings
TG93xxC_OI.book Page 27 Friday, February 8, 2008 5:04 PM Programming number is shown in the 10-digit format. Special instructions {Save} for programmable {V}/{^}: “Block calls” i settings {Select} {Yes} i {OFF} Block calls (Call Display Storing unwanted callers by entering subscribers only) phone numbers This feature allows the unit to reject calls... - Page 28 TG93xxC_OI.book Page 28 Friday, February 8, 2008 5:04 PM Programming ■ KX-TG9312/KX-TG9313 L We recommend turning the base unit ringer off (page 18) and call screening You can choose an alarm sound from off (page 35) in addition to turning the 3 tones and 4 melodies.
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Page 29: Registering A Unit
TG93xxC_OI.book Page 29 Friday, February 8, 2008 5:04 PM Programming L If you set a tone or melody, we recommend selecting a different Registering a unit one for outside calls. {OFF} Operating additional Note: handsets L To stop the alarm, press any dial key or place the handset on the base unit Additional handsets or charger. - Page 30 TG93xxC_OI.book Page 30 Friday, February 8, 2008 5:04 PM Programming Note: L While registering, “Base registering” is displayed on all registered handsets. L When you purchase an additional handset, refer to the additional handset’s installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the...
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Page 31: Call Display Service
TG93xxC_OI.book Page 31 Friday, February 8, 2008 5:04 PM Call Display Service Phonebook name display Using Call Display When caller information is received and it matches a phone number stored in the service phonebook, the stored name in the phonebook is displayed and logged in Important: the caller list. - Page 32 TG93xxC_OI.book Page 32 Friday, February 8, 2008 5:04 PM Call Display Service announced even if you subscribe to information, but also offers you a variety both Call Display and Visual Call of ways to deal with the 2nd call. Waiting Call Display services. Important: L Please contact your service Phonebook name announcement...
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Page 33: Caller List
TG93xxC_OI.book Page 33 Friday, February 8, 2008 5:04 PM Call Display Service Displayed Displayed Function Function option option The caller will hear Disconnects Announcement Drop caller1 the pre-recorded (drops) the 1st busy message call during a played by your conference call. service Disconnects Drop caller2... -
Page 34: Storing Caller Information Into The Phonebook
TG93xxC_OI.book Page 34 Friday, February 8, 2008 5:04 PM Call Display Service To call back, press {C}. Erasing selected caller To exit, press {OFF}. information Note: L If the item has already been viewed or {View CID} answered, “Q” is displayed, even if it {V}/{^}: Select the desired entry. -
Page 35: Answering System
TG93xxC_OI.book Page 35 Friday, February 8, 2008 5:04 PM Answering System announced to callers, even though their messages are not recorded. Answering system Available for: KX-TG9331/KX-TG9332/ Turning the answering KX-TG9333/KX-TG9334 system on/off The answering system can answer and record calls for you when you are Press {ANSWER ON} to turn on/off the unavailable to answer the phone. -
Page 36: Listening To Messages Using The Base Unit
TG93xxC_OI.book Page 36 Friday, February 8, 2008 5:04 PM Answering System Recording your greeting Listening to messages message using the base unit You can record your own greeting message (2 minutes max.). When new messages have been {GREETING REC} recorded, the message indicator on the Within 10 seconds, press base unit flashes. -
Page 37: Remote Operation
TG93xxC_OI.book Page 37 Friday, February 8, 2008 5:04 PM Answering System Operation Listening to messages Turn answering system off using the handset {*}{4} or Erase currently When new messages have been playing message {Erase} recorded: Erase all messages {*}{5} – “New message” is displayed. *1 If pressed within the first 5 –... -
Page 38: Remote Access Code
TG93xxC_OI.book Page 38 Friday, February 8, 2008 5:04 PM Answering System press certain dial keys to perform Note: different operations. L If you do not press any dial keys within 10 seconds after a voice guidance Remote access code prompt, the unit disconnects your call. A 3-digit remote access code must be Remote commands entered when operating the answering... -
Page 39: Answering System Settings
TG93xxC_OI.book Page 39 Friday, February 8, 2008 5:04 PM Answering System your remote access code and local/regional/long distance calls, please begin remote operation (page 37). note the following: L To use the voice mail service provided Skipping the greeting by your service provider/telephone company rather than the unit’s message to leave a message answering system, turn off the... -
Page 40: Message Alert
TG93xxC_OI.book Page 40 Friday, February 8, 2008 5:04 PM Answering System Note: L If you want to select “Greeting only”, follow the steps above and press {0} in step 2. You may create your own greeting-only message by following the steps on page 36. The unit plays the pre-recorded greeting-only message asking callers to call again if your own greeting-only... -
Page 41: Voice Mail Service
TG93xxC_OI.book Page 41 Friday, February 8, 2008 5:04 PM Voice Mail Service your service provider/telephone company for the required pause time. Voice mail service Example: Voice mail is an automatic answering service offered by your service 1-222-333-4444 PPPP 8888 provider/telephone company. After you VM access Pauses Password subscribe to this service, your service... - Page 42 TG93xxC_OI.book Page 42 Friday, February 8, 2008 5:04 PM Voice Mail Service to listen to voice mail messages, you Turning VM tone detection on/off have to dial your access number The default setting is “On”. manually. {MENU} i {#}{3}{3}{2} {V}/{^}: Select the desired setting. i {Save} i {OFF} Listening to voice mail messages...
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Page 43: Intercom/Locator
TG93xxC_OI.book Page 43 Friday, February 8, 2008 5:04 PM Intercom/Locator When you finish talking, press Intercom {OFF}. Base unit Intercom calls can be made: – between handsets. ■ KX-TG9331/KX-TG9332/ KX-TG9333/KX-TG9334 – between the handset and base unit. (KX-TG9331/KX-TG9332/ Press {INTERCOM} to answer the KX-TG9333/KX-TG9334) page. -
Page 44: Handset Locator
TG93xxC_OI.book Page 44 Friday, February 8, 2008 5:04 PM Intercom/Locator L To put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller. -
Page 45: Useful Information
TG93xxC_OI.book Page 45 Friday, February 8, 2008 5:04 PM Useful Information Insert the hooks on the wall mounting adaptor into the holes 1 Wall mounting and 2 on the base unit. Base unit Lead the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. - Page 46 TG93xxC_OI.book Page 46 Friday, February 8, 2008 5:04 PM Useful Information Connect the telephone line cord. To remove the wall mounting adaptor Mount the unit by inserting the While pushing down the release levers mounting pins into the round (A), remove the adaptor (B). openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4...
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Page 47: Error Messages
TG93xxC_OI.book Page 47 Friday, February 8, 2008 5:04 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called handset or base unit is in use. Busy L Other units are in use and the system is busy. -
Page 48: Troubleshooting
TG93xxC_OI.book Page 48 Friday, February 8, 2008 5:04 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution... - Page 49 TG93xxC_OI.book Page 49 Friday, February 8, 2008 5:04 PM Useful Information Problem Cause/solution While programming, the L A call is being received. Answer the call and handset starts to ring. start again after hanging up. I cannot register a handset to a L The maximum number of handsets (6) is base unit.
- Page 50 TG93xxC_OI.book Page 50 Friday, February 8, 2008 5:04 PM Useful Information Problem Cause/solution I cannot make long distance L Make sure that you have long distance calls. service. *1 KX-TG9331/KX-TG9332/KX-TG9333/KX-TG9334 Call Display/Talking Call Display Problem Cause/solution Caller information is not L You need to subscribe to Call Display service.
- Page 51 TG93xxC_OI.book Page 51 Friday, February 8, 2008 5:04 PM Useful Information Problem Cause/solution I cannot dial the phone number L The phone number you dialed might have edited in the caller list. been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 34).
- Page 52 TG93xxC_OI.book Page 52 Friday, February 8, 2008 5:04 PM Useful Information Problem Cause/solution I cannot operate the answering L You are entering the wrong remote access system remotely. code. If you forgot the remote access code, store a new remote access code (page 38). L Press each key firmly.
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Page 53: Industry Canada Notices And Other Information
TG93xxC_OI.book Page 53 Friday, February 8, 2008 5:04 PM Useful Information Industry Canada Notices and other information NOTICE: connected together. This precaution This equipment meets the applicable may be particularly important in rural Industry Canada Terminal Equipment areas. Technical Specifications. This is Caution: confirmed by the registration number. - Page 54 TG93xxC_OI.book Page 54 Friday, February 8, 2008 5:04 PM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. RF Exposure Warning: L This product complies with IC radiation exposure limits set forth for an uncontrolled environment.
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Page 55: Specifications
TG93xxC_OI.book Page 55 Friday, February 8, 2008 5:04 PM Useful Information Handset: Approx. 156 mm × 49 mm × 32 mm Specifications inches × 1 inches × 1 inches) ■ Standard: Charger : Approx. 51 mm × 75 mm × DECT 6.0 (Digital Enhanced 88 mm Cordless Telecommunications 6.0) -
Page 56: Warranty
5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase. -
Page 57: Index
TG93xxC_OI.book Page 57 Friday, February 8, 2008 5:04 PM Index Registration: 29 Headset, optional: 16 Index Hold: 18 Intercom: 43 Additional handset: 29 Alarm: 28 Key tone: 24 Answering calls: 17 Line mode: 25 Answering system M Making calls: 17 Call screening: 35 Missed calls: 31 Erasing messages: 36, 37, 38... - Page 58 TG93xxC_OI.book Page 58 Friday, February 8, 2008 5:04 PM Notes...
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- Page 60 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.