Downloading Fonts - Datamax a-class mark ii Operator's Manual

5.10 Downloading Fonts

Fonts (KANJI, HANGUL and CHINESE) can be downloaded and stored in a printer module. Font files
are identified by part number and are protected by lock bits, which unlocked by entering the
correct 6-digit code via the Control Panel.
The printer can be easily and quickly updated:
A. Identify then download onto your computer's hard drive the desired file for the printer from our
web site at ftp.datamaxcorp.com
B. Call to get the unlock code and enter it into the printer. Turn OFF the printer.
C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, and
then turn ON the printer.
D. Using the Windows print driver, open the Printer Properties box and select the 'Tools' tab. Then,
from the 'Action' drop-down box, select 'Send File to Printer.'
E. When prompted, browse to the downloaded font file on your computer's hard drive (or floppy
disk) and then send that file to the printer.
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If protected, the destination module must first be unprotected.
With a successful download and installation, the printer will reset. Installed font files can be
identified by part number and appear on the configuration label (and system display). The following
table lists possible font downloading messages:
Displayed Message
ACCESS DENIED
FILE EXISTS
ACCESS DENIED
SOFTWARE MISMATCH
INVALID HEADER
A-Class
Font Download Messages
Descriptions / Possible Causes / Solutions
A font file of the same name already exists in memory.
The printer has an insufficient configuration level for an
encrypted plug-in, an unlocked font bit, or key mismatch.
Verify the Configuration Level of the printer by examining the
Printer Key then compare it to the software level requirement
for the file being installed.
A wrong file format, file header is corrupt or a transmission
error has occurred. Confirm the font version and try the
download again; however, if the problem continues call for
service.
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