Westinghouse WRB3504S User Manual page 16

TROUBLESHOOTING
If the temperature in the
refrigerator is too warm
If the temperature in the
refrigerator is too cold
If water drips on the floor
If the doors will not close
When temperature is hot/
warm on the outside and
rear side of the refrigerator
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the
model number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
16
TROUBLESHOOTING
• Check that the appliance has enough clearance at the sides, back and top.
Refer to the installation instructions on page 7.
• Refer to 'Controlling the temperature' on pages 11.
• You may have kept the door open too long or too frequently.
• Food containers or packaging may be holding a door open.
• Refer to 'Controlling the temperature' on page 11.
• Increase the temperature to avoid high energy consumption.
The defrost water tray, (located at the back or underneath of the cabinet) may not be
properly positioned, or the drain tube may not be properly positioned to direct water
into this tray. You may need to pull the refrigerator away from the wall to check the tray
and tube.
• Check whether the top of the refrigerator is tilted back 10-15mm to allow the doors to
self close.
• Check whether something is holding the door open.
It is normal for the french doors to momentarily open and re-close when the food
storage compartment door is closed. If the french doors stay open, the refrigerator
needs to be tilted backwards a little further. If you call a service person to solve this
problem you will be charged for the cost of the service call, this is not a warranty fault.
Check bins are positioned correctly on slides after cleaning.
In normal operation, the refrigerator transfers heat from inside to outside of the cabinet.
It is normal for the side and rear of the refrigerator to feel warm/hot while operating.
This will be more noticeable during start up and hot ambient conditions.