Lincoln MKZ Owner's Manual page 478

Issue
Text messaging is not working on SYNC.
Issue
I am having trouble connecting my device.
MKZ (CC9) Canada/United States of America, enUSA, Second Printing
MyLincoln Touch
Phone issues
Possible cause(s)
This is a phone-dependent feature.
This may be a possible phone malfunction.
USB and media issues
Possible cause(s)
This may be a possible device malfunction.
475
Possible solution(s)
You can also preform the touchscreen system
reset procedure.
Go to the website to review your phone's
compatibility.
Try turning off the device, resetting the device
or removing the device's battery, then trying
again.
Possible solution(s)
Try turning off the device, resetting the device,
removing the device's battery, then trying
again.
Make sure you are using the manufacturer's
cable.
Make sure you insert the USB cable correctly
into the device and the USB port.