Ricoh MP C3504 Series User Manual page 236

10. Troubleshooting
Message
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
"Cannot add any more
scanning mode."
"Cannot detect the paper
size of the original. Specify
the scanning size."
"Cannot specify any more
scanning area."
"Clear Misfeed(s) in ADF."
234
Cause
The entered login user
name, password, or driver
encryption key was invalid.
The logged in user name
does not have permissions
for scanner function.
The maximum number of
registrable scan modes has
been exceeded.
The set original was
misaligned.
The maximum number of
registrable scan modes has
been exceeded.
A paper misfeed has
occurred inside the ADF.
Solution
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see "Encrypting Transmitted
Passwords", Security Guide.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by 30 degrees or more.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.