Streaked Horizontal Lines Appear On Prints - Dell S2830dn User Manual

Troubleshooting

Streaked horizontal lines appear on prints

Action
Step 1
a
Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Change the paper
type and weight to
match the paper
loaded in the tray.
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Contact technical The problem is
support. solved.
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