Error Message And Troubleshooting - Samsung CLP-620ND Service Manual

4.2.2 Error Message and Troubleshooting

Messages appear on the Smart Panel program window or on the control panel to indicate machine status or
errors. Refer to the tables below to correct the problem.
Error Code
01-000 Door Open/Check Transfer Belt
01-004 Paper Jam in MP Tray
01-005 Paper Jam in Tray1
01-006, 01-018 Paper Jam in tray2
01-009 Paper Jam inside machine
01-010 Paper Jam in exit area
01-014 Paper Jam bottom of duplex
01-017 Output bin Full Remove paper
02-000 Error #02-000. Turn off then on
02-001, 02-006 Error #02-001/02-006. Turn off then on
02-002 Error #02-002. Turn off then on
02-005 Error #02-005. Turn off then on
03-007 Error #03-007. Turn off then on
03-008 Error #03-008. Turn off then on
03-009 Error #03-009. Turn off then on
03-015 Error #03-015. Turn off then on
04-001 Error #04-001. Turn off then on
04-002 Error #04-002. Turn off then on
06/25/26/27-006 Error #06/25/26/27-006
06/25/26/27-007 Error #06/25/26/27-007
06/25/26/27-020 Error #06/25/26/27-020
12-000 Load [Letter] in Tray1
12-001 Load [Letter] in Tray2
12-004 Load [Letter] in MP
21-002 Paper Empty in Tray1
21-003 Pulled Out Tray1 Cassette
21-010 Paper Empty in MP Tray
21-018 Paper Empty in Tray2
21-019 Pulled Out Tray2 Cassette
28-001 Not installed Transfer belt
28-002 Not Compatible Transfer belt
28-004 Replace new Fuser unit
28-005 Not Installed Fuser unit
Service Manual
Alignment & Troubleshooting
Error Message
※ [XXX] : color
[XXX] toner
※ [XXX] : color
[XXX] toner
※ [XXX] : color
[XXX] toner
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